138 Mckenzie Road, 1010 Auckland, New Zealand
#64 of 182 hotels in Auckland
Guests' ChoiceBased on 2005 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.5
Facilities
8.3
Staff
8.7
Value for money
8.5
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 May 2024
Barbara
New ZealandEasy to access our room considering it was after midnight check in. Room was lovely and clean and we were extremely comfortable. Will stay again if required.
Stayed in May 2024
Reviewed: 20 May 2024
Darin
AustraliaThe motel had 2 sets of washing machines and dryers, but only one set was operating while we were there, not a deal breaker though as we were still able to get our washing done which saved us a trip to the laundromat.
Nice and close to the airport but not in the flight path. Room was a good size, basic but comfortable and suitable for what we needed.
Stayed in May 2024
Reviewed: 12 May 2024
Colin
New ZealandPlenty of space with the upstairs bedroom. Very clean and tidy.
Stayed in May 2024
Reviewed: 11 May 2024
Remi
CroatiaLack of heating and lack of forced ventilation in the bathroom, bathroom door not closing (room 17), poor water pressure in the shower. Lack of marked parking spaces made some other (thoughtless or/and uncaring) quests to park their big vehicles parallel to theirs and neighbouring rooms as vehicles were longer than the width of the rooms.
Generous, dedicated shelf for suitcases (missing or inadequate in many motels), comfortable bed, TV good to watch from both sofa and bed. Very quiet room as requested, away from the street.
Stayed in May 2024
Reviewed: 10 May 2024
Brian
IrelandWould have benefitted from having shower gel/shampoo available. Definitely didn't like other guests arriving into next door accommodation at 3am with a noisy car, followed by banging doors and shouting loudly. Perhaps a rule on arrival times could be applied.
It is very convenient to the airport. Liked the shower. Parking outside was ideal.
Stayed in May 2024
Reviewed: 8 May 2024
Jeanette
AustraliaNothing
A budget friendly one night stay close to the airport including breakfast which is clean , comfy bed and all you need . Thanks it was perfect for our needs
Stayed in February 2024
Reviewed: 8 May 2024
Ann
New ZealandShower head was broken and bathroom door handle required attention by maintenance.
Very clean and comfortable bed. Appreciated after a long day of travelling.
Stayed in May 2024
Reviewed: 8 May 2024
Te
New ZealandRoom’s would DEFINITELY benefit from soundproofing … hearing people running up n down the stairs, talking, TV, etc wasn’t conducive to a good nights rest (but admittedly those beds definitely helped get us to sleep.. perhaps change the ‘quiet hours’ to 9pm not 11pm especially in consideration of young children/babies/ elderly. Wifi - sucked…because of having only complimentary 2GB tickets & not unlimited. Property would definitely benefit from having unlimited as they ran out fast !! And also all 3 of us could only get reception outside the sliding door of our room but not inside.. I spoke with the receptionist she got onto the IT guy for a reboot & it improved a lot. But still - unlimited. FALSE ADVERTISING - This property does NOT include a ‘continental breakfast’ as advertised on Booking.com. According to the receptionist, they have been waiting 2 years (TWO years!) for Booking.com to ‘remove’ this from their website… who knows though right??…. Difficult to trust that as booking.com have legal obligations to fulfil. One important one is FALSE ADVERTISING.. why would they risk that and not remove after 2 years??… You need to seriously - REMOVE that information about breakfast included - it’s SUPER misleading & flat out wrong. Lastly - I won’t appreciate a defensive and hostile response to this like I’ve seen on many others reviews. Would be great to simply see that you will make the necessary improvements for the betterment of your business. Thank you 🙏
Beds were the highlight!! Clean & spacious enough for 3 adults and our 2 yr old.
Stayed in April 2024
Reviewed: 8 May 2024
Richard
New ZealandSmall bathroom
Location to airport, easy and hassle free to get to from motel.
Stayed in April 2024
Reviewed: 7 May 2024
Mel
New ZealandRoom was nice and it was close to airport.
Stayed in March 2024
Reviewed: 6 May 2024
Jo
New ZealandHard pillow.....😵💫
Comfy bed. Clean and tidy for our one night stay. No shuttle due to our early departure (there was a timetable) but close to the airport for an Uber ride. Good communication regarding key card collection. Recommend if travelling
Stayed in May 2024
Reviewed: 4 May 2024
Joanne
New ZealandHard pillow for sleeping on, neck stiff next morning.
Clean and comfortable.
Stayed in May 2024
Reviewed: 4 May 2024
Pasana
AustraliaNoise from outside room
Good room size, close to Auckland airport
Stayed in May 2024
Reviewed: 2 May 2024
Barry
New ZealandNothing.
Airport close but far enough away to be able to forget it. Room has everything you would want for a night or two's stay... or even longer! Location was ideal for me: close to the house I was selling.
Stayed in April 2024
Reviewed: 1 May 2024
Karamvir
IndiaNone
Good location near airport with spacious parking
Stayed in May 2024
Reviewed: 30 April 2024
Peter
New ZealandTidy well presented and comfortable room
Stayed in April 2024
Reviewed: 27 April 2024
Jax
New ZealandGood value and what was needed for our stay
Reception … seamless and welcoming; easy to deal with 😊
Stayed in April 2024
Reviewed: 27 April 2024
Ann
New ZealandVery clean and bed very comfortable.
Stayed in April 2024
Reviewed: 25 April 2024
Repeka
FijiN/A
The room was clean and comfotable
Stayed in March 2024
Reviewed: 24 April 2024
Erina
AustraliaSharp knife for cutting bread chopping board
Stayed in April 2024
Reviewed: 24 April 2024
Zsuzsanna
HungaryVery comfortable bed and close to airport
Stayed in April 2024
Reviewed: 24 April 2024
Jenalyn
New ZealandWifi is not good very slow and quite noisy because it’s on the side of the road
It’s Clean and close to airport
Stayed in April 2024
Reviewed: 23 April 2024
Claire
AustraliaVery clean and well presented unit. Checked in after office hours which was very easy. Easy to find the way to the airport. Would stay there again.
Stayed in April 2024
Reviewed: 19 April 2024
Renae
AustraliaThe rooms were very clean and comfy, staff were absolutely lovely an friendly, very helpful when needed also
Stayed in February 2024
Gerlos, Austria
Barcelona, Spain
Sittingbourne, UK
Montpellier, France
Ialyssos, Greece
Kielder, UK
Balestrate, Italy
Puerto Natales, Chile
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content