31 The Strand, 0242 Russell, New Zealand
#5 of 7 hotels in Russell
Guests' ChoiceBased on 200 hotel reviews
8.4Cleanliness
9.2
Comfort
9.1
Location
9.8
Facilities
8.7
Staff
9.1
Value for money
8.0
Free WiFi
9.2
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End of dialog contentReviewed: 6 May 2024
Dona
New ZealandFront desk rarely attended
Location
Stayed in May 2024
Reviewed: 11 April 2024
Sandy
New ZealandRather. Littered around the pool area.Units close together
Location, comfy bed , good parking
Stayed in April 2024
Reviewed: 2 April 2024
Emma-jane
New ZealandReally handy to everything. The 2 bedroom suite was quite roomy.
Stayed in March 2024
Reviewed: 18 March 2024
Guy
Hong KongTop location.
Stayed in March 2024
Reviewed: 14 March 2024
Mike
United KingdomOur room backed onto the Duke of Marlborough bar/hotel, there was a loud extractor fan or compressor that seemed to be running 24/7. This might be a nuisance to many people, however we live in west London near to Heathrow Airport, the M4, M3 and M25 motorways and are therefore used to 24/7 background noise so we weren't too bothered by it.
We usually use a different hotel when in Russell, however this year due to lack of availability we used The Commodores Lodge for the first time. The Commodores Lodge is very central in Russell with bars and restaurants nearby. We were very impressed with the room and the facilities, the room was very clean with good facilities. Rowena was very helpful and went out of her way to help us. The pool in the courtyard looked very inviting, though we didn't use it.
Stayed in February 2024
Reviewed: 11 March 2024
Peter
United StatesNeed more storage space in the bedroom
Location + room spaciousness
Stayed in March 2024
Reviewed: 8 March 2024
Denise
New ZealandDidn't like that the spa was out of action and we hadn't been told as that was a major drawcard. Also there was an issue with booking.com as it didn't show we had prepaid so that was a holdup at checkin
Liked the position in the heart of Russell. Outside our room had loads of cobwebs and dead spiders. Bed was comfortable and bathroom supplies much appreciated. Rowers was incredibly helpful. Cat visitor was a bonus
Stayed in March 2024
Reviewed: 4 March 2024
David
New ZealandAir-conditioning would be good
Location was unbeatable
Stayed in March 2024
Reviewed: 3 March 2024
Elizabeth
New ZealandThe outdoor table and chairs were not very clean and the deck area had a lot of bird droppings on it. The lights in the soffits over the outdoor table area did not go out at night . They were very bright. This was a real nuisance if you wanted to enjoy a peaceful night just stargazing and watching the harbor. Not good especially with all the foot traffic. and you couldn't black out the room.
Loved the location. I bit public as foot traffic right outside outdoor area, so no privacy into room. Lux furnishings and very comfortable bed and location was right in the heart of the township and water front. The concierge was great and very helpful.
Stayed in February 2024
Reviewed: 29 February 2024
Christian
BelgiumPrime location on the waterfront. Spacious and well-appointed accommodation: airy living area, comfortable bedroom and excellent bathroom. We didn’t use the small pool but on a hot day it must be very welcome. A very welcoming host and efficient reception service.
Stayed in February 2024
Reviewed: 26 February 2024
Maureen
New ZealandDisappointed spa was broken as what tempted us to choose.
Wonderful position, a few steps to waterfront and in the middle of it all. Nice pool area. Comfortable, roomy and nice furnishing in rooms. Appreciated early check-in in.
Stayed in February 2024
Reviewed: 26 February 2024
Paula
AustraliaExcellent location. Very roomy. Kitchenette. Seperate bedroom.
Stayed in February 2024
Reviewed: 21 February 2024
Lyndsay
New ZealandIt was quite expensive for what it was.
Great to have pool and spa and kyacks.
Stayed in December 2023
Reviewed: 18 February 2024
Ismail
United StatesDeck overlooking harbor. Lovely area.
Stayed in February 2024
Reviewed: 12 February 2024
Thomas
CanadaParking a bit challenging. Small dent on car door from another guest.
Location, location, location. Beautiful seaside view, large room and large patio with view to ocean
Stayed in February 2024
Reviewed: 11 February 2024
Victor
United KingdomNot a great welcome from the staff. Was told we had paid too little apparently due to a mistake but was still fairly expensive compared to other properties we have stayed in
Location superb.
Stayed in February 2024
Reviewed: 7 February 2024
Alfredo
New ZealandNothing
The location and the big room.
Stayed in February 2024
Reviewed: 6 February 2024
Little
New ZealandThere was a smell in the lounge that got worse during our stay
Location
Stayed in February 2024
Reviewed: 5 February 2024
Bette
Australialocation excellent
Stayed in January 2024
Reviewed: 4 February 2024
Kathryn
New ZealandLocation and pool
Stayed in January 2024
Reviewed: 2 February 2024
Christine
United KingdomFantastic location. Clean with everything we needed first our short stay ..ideal spot.
Stayed in February 2024
Reviewed: 29 January 2024
James
United StatesThe location was outstanding in the lovely town of Russell.
Stayed in January 2024
Reviewed: 24 January 2024
Justine
New ZealandLocation was perfect - in the heart of Russell with a view over the jetty and bay. The little covered seating area, equipped with outdoor furniture was a great place to unwind and watch the sunset over Paihia. Bentley and Porsche, the local felines, called by each evening to say hello and were delightful. Pool, spa pool and laundry were some of the amenities on offer. We extended our stay by an extra night - three in total. Would recommend and definitely would stay again.
Stayed in January 2024
Reviewed: 19 January 2024
Mark
New ZealandLimited carparking.
Best location in Russell. Absolute waterfront. Excellent room, comfortable kingsize bed. Lovely pool and great facilities.
Stayed in January 2024
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