27 Frankton Road, 9300 Queenstown, New Zealand
#57 of 80 hotels in Queenstown
Guests' ChoiceBased on 1522 hotel reviews
7.9Cleanliness
8.5
Comfort
8.6
Location
8.9
Facilities
7.9
Staff
8.7
Value for money
7.7
Free WiFi
8.2
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End of dialog contentReviewed: 2 May 2024
Zain-star
New ZealandA bit outdated
Nice, easy family accom.
Stayed in April 2024
Reviewed: 27 April 2024
Jasmine
United KingdomRestaurant menu limited for dinner; breakfast pricey if you only want a smaller breakfast
Good size room, useful to have access to laundry facilities. Added an extra night and was able to stay in the same room. Close to town centre shops/restaurants: there is a hill involved coming back but it's short - though steep - bus is another option for that section if you have a Bee card as it reduces fare significantly
Stayed in April 2024
Reviewed: 23 April 2024
Siobhan
New ZealandBar needs an update , better cocktails would be fantastic. Shower over bath getting tired.
Great view . Comfy bed.
Stayed in April 2024
Reviewed: 13 April 2024
Gwendolyn
United StatesRoom could use updating
Great location and views: walking distance to everything!On site laundry. Good breakfast buffet.
Stayed in March 2024
Reviewed: 11 April 2024
Rosa
United KingdomThe restaurant was closed when we arrived at 9 pm. It was difficult to go and eat somewhere else from there.
The view of the lake from the room was fantastic! Very nice big room.
Stayed in March 2024
Reviewed: 8 April 2024
Clark
New ZealandIt took a lot of extra steps to get from the entrance to our room including going up and down just to access it.
It was good, beautiful view, and walkable distance from the town centre
Stayed in April 2024
Reviewed: 4 April 2024
Ada
AustraliaFor the amount per night, a more efficient clean upon request of the room would have been appreciated. Towels on floor not replaced or bin emptied. Seems only beds were made.
Beautiful views and good sizable room.
Stayed in April 2024
Reviewed: 3 April 2024
Kevin
United StatesThe property could use updating. Especially for the price
Great views and located very close to town. Rooms and facilities were nice but nothing special
Stayed in April 2024
Reviewed: 27 March 2024
Elizabeth
AustraliaLocation
Stayed in February 2024
Reviewed: 19 March 2024
Claudia
BoliviaLocation
Stayed in January 2024
Reviewed: 18 March 2024
Ursula
United StatesIt was a little confusing, not enough signs to find the lobby and the beautiful room was cool, but I didn’t ask for help
I did not have breakfast. I was upgraded. It was a very spacious apartment with awesome view.i
Stayed in March 2024
Reviewed: 18 March 2024
Qing
Australiaa bit walk to room via lift and corridor.
Good Central Location, short walk to the town. Great view through window.
Stayed in February 2024
Reviewed: 14 March 2024
Morgan
New ZealandNothing that I don’t like
Closer to town
Stayed in March 2024
Reviewed: 11 March 2024
Bridget
New ZealandFairly basic hotel room but great location - short walk into Queenstown. View from the room was beautiful and the bed was super comfy!!! Staff were helpful and had on site parking (for additional charge)
Stayed in March 2024
Reviewed: 10 March 2024
Chhaya
United KingdomHotel offered paid parking. The Bathroom was dated (shower was in the bath) and could do with refurbishment given the reputation of the hotel.
The room we had booked had a picture perfect view of the lake and surrounding mountains. It was a Fabulous view. The location was good as you could easily walk to the centre, the gondola, lakefront walk, yet it was in a quiet area. Complimentary use of the hot-tub/jacuzzi (has to be booked), grounds and gardens nicely kept. Ample public parking nearby.
Stayed in February 2024
Reviewed: 7 March 2024
John
CanadaNothing really. Relatively expensive but everything in Queenstown is that way
Great location, clean modern rooms
Stayed in March 2024
Reviewed: 5 March 2024
Kei
AustraliaExpensive for what it is
Location excellent lake n mountain views also close to restaurants and transport
Stayed in February 2024
Reviewed: 29 February 2024
John
AustraliaCar parking fee
We didn’t eat at the hotel the location was the draw card very confusing layout to find the room. We were in room 1251 a lot of people walked pass our window would have liked some net curtains
Stayed in February 2024
Reviewed: 26 February 2024
Helen
New ZealandEverything was satisfactory
Able to leave vehicle in carport after we checked out which was great
Stayed in February 2024
Reviewed: 25 February 2024
Andrew
AustraliaView was stunning from Block 1 level 4
Stayed in January 2024
Reviewed: 24 February 2024
Raman
AustraliaKitchen staff
Location
Stayed in February 2024
Reviewed: 24 February 2024
Parmpreet
New ZealandDidn’t return my bond fee
Stayed in January 2024
Reviewed: 23 February 2024
Penny
AustraliaGood restaurant and reasonable prices
Stayed in February 2024
Reviewed: 20 February 2024
Robert
AustraliaAmazing views from our room. Great location
Stayed in January 2024
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