27 Frankton Road, 9300 Queenstown, New Zealand
#60 of 84 hotels in Queenstown
Guests' ChoiceBased on 1524 hotel reviews
7.9Cleanliness
8.5
Comfort
8.6
Location
8.9
Facilities
7.9
Staff
8.7
Value for money
7.7
Free WiFi
8.1
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End of dialog contentReviewed: 5 June 2024
Phil
AustraliaAll good
Great view and great staff
Stayed in May 2024
Reviewed: 4 June 2024
Ross
SpainNot much choice of GF products
Balcony- looking out to the views of the lake and mountains
Stayed in May 2024
Reviewed: 4 June 2024
Burgess
New ZealandGreat location Helpful friendly staff Clean and decently priced rooms
Stayed in June 2024
Reviewed: 3 June 2024
D
New ZealandRoom service food was ok but slightly disappointing. very oily salads, dry chicken and squid was soggy. Felt a little expensive for the quality. For the price of the room I was surprised to be charged a nightly rate for parking.
Location is fantastic, close to town, walkable distance to shops and eateries. Lovely view of the lake from our room. Staff were lovely and the spa was a nice way to end the day.
Stayed in June 2024
Reviewed: 3 June 2024
Lynley
AustraliaVery low toilet, fridge not working and light out above the bed.
Close to town, parking in the building
Stayed in June 2024
Reviewed: 3 June 2024
Richard
New ZealandHas parking available at a fee. Not far to walk to the town. Lovely lake views. Clean decent sized comfortable room.
Stayed in June 2024
Reviewed: 2 June 2024
Christian
New ZealandWe tried to book in at 2pm but our room was unavailable and we had to wait for another 35 minutes before we got it.
Clean
Stayed in June 2024
Reviewed: 30 May 2024
Eric
United StatesLake view was very nice and the room was very comfortable overall, though the building itself is definitely showing a lot of wear and tear. Walkable to city center which was nice.
Stayed in May 2024
Reviewed: 28 May 2024
Victoria
ChinaThe Wi-Fi is not strong enough, and the hotel is a bit like a maze, making the room a little hard to find.
The location is very good; we can walk to the town center from the hotel and enjoy the lake view from our room. The spa in our room is awesome, and my partner really enjoyed it.
Stayed in May 2024
Reviewed: 27 May 2024
Glenn
New ZealandThere was nothing.
The bed was so comfy and the location perfect, close enough to town but very peaceful.
Stayed in May 2024
Reviewed: 22 May 2024
Gift
United KingdomIt was a tad cold, that would be my only complaint as otherwise it was good.
I loved the view. I got a lake view room and it was superb. Waking up and seeing the lake plus mountains is great.
Stayed in May 2024
Reviewed: 21 May 2024
Minnie
New ZealandThe bathroom needs an upgrade.
Loves how close it was to town. Walking distance was perfect!
Stayed in May 2024
Reviewed: 19 May 2024
Brett
AustraliaNo toaster in room
Great location. View from room
Stayed in May 2024
Reviewed: 2 May 2024
Zain-star
New ZealandA bit outdated
Nice, easy family accom.
Stayed in April 2024
Reviewed: 27 April 2024
Jasmine
United KingdomRestaurant menu limited for dinner; breakfast pricey if you only want a smaller breakfast
Good size room, useful to have access to laundry facilities. Added an extra night and was able to stay in the same room. Close to town centre shops/restaurants: there is a hill involved coming back but it's short - though steep - bus is another option for that section if you have a Bee card as it reduces fare significantly
Stayed in April 2024
Reviewed: 23 April 2024
Siobhan
New ZealandBar needs an update , better cocktails would be fantastic. Shower over bath getting tired.
Great view . Comfy bed.
Stayed in April 2024
Reviewed: 13 April 2024
Gwendolyn
United StatesRoom could use updating
Great location and views: walking distance to everything!On site laundry. Good breakfast buffet.
Stayed in March 2024
Reviewed: 11 April 2024
Rosa
United KingdomThe restaurant was closed when we arrived at 9 pm. It was difficult to go and eat somewhere else from there.
The view of the lake from the room was fantastic! Very nice big room.
Stayed in March 2024
Reviewed: 8 April 2024
Clark
New ZealandIt took a lot of extra steps to get from the entrance to our room including going up and down just to access it.
It was good, beautiful view, and walkable distance from the town centre
Stayed in April 2024
Reviewed: 4 April 2024
Ada
AustraliaFor the amount per night, a more efficient clean upon request of the room would have been appreciated. Towels on floor not replaced or bin emptied. Seems only beds were made.
Beautiful views and good sizable room.
Stayed in April 2024
Reviewed: 3 April 2024
Kevin
United StatesThe property could use updating. Especially for the price
Great views and located very close to town. Rooms and facilities were nice but nothing special
Stayed in April 2024
Reviewed: 27 March 2024
Elizabeth
AustraliaLocation
Stayed in February 2024
Reviewed: 19 March 2024
Claudia
BoliviaLocation
Stayed in January 2024
Reviewed: 18 March 2024
Ursula
United StatesIt was a little confusing, not enough signs to find the lobby and the beautiful room was cool, but I didn’t ask for help
I did not have breakfast. I was upgraded. It was a very spacious apartment with awesome view.i
Stayed in March 2024
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