2 High Street, 1010 Auckland, New Zealand
#14 of 182 hotels in Auckland
Guests' ChoiceBased on 575 hotel reviews
8.9Cleanliness
9.5
Comfort
9.5
Location
9.7
Facilities
9.1
Staff
9.4
Value for money
8.6
Free WiFi
9.5
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End of dialog contentReviewed: 20 May 2024
Danny
New ZealandIt was different to other hotels in style
Stayed in May 2024
Reviewed: 13 May 2024
Natalie
New ZealandVery small note but the layout of the bathroom was a bit tight. if you're using the bathtub there's no grip floor mat so stepping out on the bath mat was slippery and bit of a hazard.
Room was comfy and clean. Breakfast was great although we had dietary requirements that only allowed for 1 option ("Yes, vegan") it was delicious and well worth popping down to the house kitchen. Bed was comfy and it was surprisingly quiet over a weekend despite being on a busy street with a concert playing near by.
Stayed in May 2024
Reviewed: 12 May 2024
Anderson
New ZealandParking. Car park was not suitable for all vehicle height and detached from the hotel.
Excellent customer service and great location.
Stayed in May 2024
Reviewed: 10 May 2024
Sorcha
Hong KongThe most wonderful stay! Can't rate this hotel highly enough. Location is completely central, can walk everywhere. Hotel is so quiet despite city location. Shout out to Pranav on Reception who was so helpful and efficient.
Stayed in May 2024
Reviewed: 9 May 2024
Ali
New ZealandBetter tv options. Coffee machine in each room would just rōpū off the experience
The staff are fabulous and the restaurant food is amazing
Stayed in May 2024
Reviewed: 7 May 2024
Sharshenova
New ZealandCar parking is not available. Booking.com didn't warned me about it while booking. It's your oversighr! If Alvaro didn't find a working solution for me I would have canceled the booking and went to a different hotel with a parking option.
Decor of the room and bathroom is exceptional. Furniture is carefully chosen - refined, tasteful. High quality of toiletries and bar food selection. Attention to a detail. Well groomed reception staff. Special thanks to Alvaro. He dealt with a car parking issue with utmost professionalism. Chef at the restaurant prepared delicious 5 star breakfast. Bed is very comfortable. Bedding is superb. Quiet room, no noises from the busy City Business District. A similar experience like in the best boutique hotels in the heart of Milan, Florence and Paris. I finally found a European experience in New Zealand. I will book this hotel again if I have a need to escape from boredom of absolute tastelessness of modern living.
Stayed in May 2024
Reviewed: 6 May 2024
Fozsy
New ZealandThe carpet was a little dated and threadbare in patches. An issue with the parking caused a delay.
The staff were extremely helpful. Due to my parking issue I was given two hotel vouchers for use at the bar. House keeping were required for a minor issue and were very prompt. The bar manager was very helpful and courteous. I love the boutique style and location.
Stayed in May 2024
Reviewed: 2 May 2024
Ali
New ZealandNo Coffee machine in the room like the Ohtel and access to better television options Netflix etc. first world issues
Staff, location, great restaurant the food is fabulous, rooms are very comfortable, room service is prompt.
Stayed in May 2024
Reviewed: 29 April 2024
Lyndel
New ZealandNothing
The ambiance and the location
Stayed in April 2024
Reviewed: 28 April 2024
Andrew
AustraliaNone
So comfortable and great location. Had the loft suite which was cool - spiral suitcase… and the bath was fabulous.
Stayed in April 2024
Reviewed: 22 April 2024
Philip
United KingdomNothing
Good location for exploring the City, and very well appointed.
Stayed in March 2024
Reviewed: 21 April 2024
Melissa
New ZealandThere was an issue that the hotel hadn't received the booking from booking.com De Bretts sorted this for us without any issue
Everything was exception from the double glazing windows to the perfect decor that truly made the hotel/room wonderful. Having NZ made items available in the mini bar was a nice touch.
Stayed in April 2024
Reviewed: 20 April 2024
Lambert
GermanyI would advice against eating in the restaurant in the first floor. It's independant from the hotel, but the quality of the meals served are more ore less mediocre.
Close to perfection
Stayed in April 2024
Reviewed: 16 April 2024
Rosie
New ZealandBeautiful heritage decor, the hotel is small and boutique. It is situated close to everything in mid town. The restaurants, bars, shops and art gallery are on the doorstep. It has a luxury feel, beautiful tiled bathroom which deep bath, gorgeous full-size toiletries. There are a selection of teas and coffees. The bed is sumptuous, best ever.
Stayed in April 2024
Reviewed: 15 April 2024
Marie
New ZealandThe Reception was both welcoming and accommodating. First time to stay here but had seen photos prior. Room was exceptional, clean, quiet and wonderful. The bed was one of the comfiest we have ever slept in. House Bar relaxing. Breakfast good size portion and coffee delicious. Overall well worth the stay. We have two more trips booked, can't wait.
Stayed in April 2024
Reviewed: 15 April 2024
Jeffrey
United StatesBed was uncomfortable. Library room no l9nger exists
Boutique historic style
Stayed in March 2024
Reviewed: 3 April 2024
Renate
NetherlandsThe location of the hotel is excellent, you are right away in the middle of the city. Despite this you heard no noise from outside. We had a superior room, very spacious. Nice small restaurant, bar
Stayed in April 2024
Reviewed: 27 March 2024
Rebecca
New ZealandLocation, size of room. Incredibly quiet for centre of city.
Stayed in March 2024
Reviewed: 20 March 2024
Deborah
United KingdomNothing to dislike!
The room was exceptional. Quirky decor, large comfy bed, lovely large bathroom with bath & seperate shower. Underfloor heating was a bonus! Very clean. Tea and coffee making facilities. Hotel was a short walk to the harbour and all the shops. We went to the hotel bar and this too was very quirky and stylish.
Stayed in March 2024
Reviewed: 14 March 2024
Anne
United KingdomOnly downside was a lack of milk in the bedroom for tea/coffee.
Great location and excellent boutique hotel.
Stayed in March 2024
Reviewed: 12 March 2024
Shona
New ZealandCouch beds are quite uncomfortable in comparison to normal beds
Vibe, cleanliness’s staff, bed comfort and food
Stayed in March 2024
Reviewed: 11 March 2024
Samantha
New Zealandparking away from the hotel
Room was super quiet and very comfortable
Stayed in March 2024
Reviewed: 3 March 2024
Stuart
United KingdomNothing
Great central location, quirky decor.
Stayed in March 2024
Reviewed: 3 March 2024
Jordyn
New Zealandcould have had an updated tv with chrome cast :) otherwise we asked for a dvd and they had some good choices!
Beds were incredibly comfy! Everything was amazing
Stayed in February 2024
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