28 Grey Street (Corner of Lambton Quay and Grey Street), 6011 Wellington, New Zealand
#19 of 55 hotels in Wellington
Guests' ChoiceBased on 2169 hotel reviews
8.4Cleanliness
9.2
Comfort
9.2
Location
9.5
Facilities
8.6
Staff
9.0
Value for money
8.2
Free WiFi
10.0
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End of dialog contentReviewed: 5 May 2024
Lauren
New ZealandWe would have preferred a room on a higher floor as the sounds from the street below carried and woke us regularly (being a Friday night). We were also looking straight into an office building next door. I think in future we would request to be on a higher floor.
The staff were friendly and helpful, the room was beautifully presented and cozy, and the breakfast spread was very impressive and delicious. Some wonderful touches and we really appreciated the amenities and how luxurious the room was. Great for a short stay!
Stayed in May 2024
Reviewed: 4 May 2024
Bill
New ZealandStaff were very helpful and gave us an early check in.
Stayed in April 2024
Reviewed: 2 May 2024
Jeffy
New ZealandBedroom view
Great room with comfortable beds. We had a big tv to which we could cast shows from our phone. The view from the windows was not that great - we looked out into other offices. But overall it was a great stay!
Stayed in April 2024
Reviewed: 30 April 2024
Gaynor
New ZealandA room service menu but not available after kitchen closes. Also bar fridge not available.
Convenience for shopping and theatre
Stayed in April 2024
Reviewed: 29 April 2024
Leesa
AustraliaThe first room they checked us into was very small with a brick wall view.
Staff were very friendly and helpful. Second room offered at a cost was 100% better than the first room for $10 extra a night.
Stayed in April 2024
Reviewed: 29 April 2024
Praveen
AustraliaThis place just has a gym and no pool or other recreation facility. Parking is a bit of a hassle but manageable.
The rooms were very spacious and clean. The buffet food is good and some of the dishes were rotated for the next day. The location is just fabulous and just walking distance to cable cart, museum, shopping centre, food street..... The beds are really comfortable for a nice relaxing sleep.
Stayed in April 2024
Reviewed: 28 April 2024
Xiaoshi
New ZealandNone
Everything was great.
Stayed in April 2024
Reviewed: 28 April 2024
Sam
New ZealandThe air conditioning struggled to warm my room, extra blankets are not kept in the room. The hand held shower heads fixture was broken so showering was difficult as the shower wouldn’t tilt. It actually fell on my foot and really hurt.
Breakfast buffet was good, disappointing to be charged extra for barista coffee and omelettes. Great standard of cleanliness throughout.
Stayed in April 2024
Reviewed: 25 April 2024
Jenny
New ZealandA different room as was very noisy.
The only complaint I have is the rubbish trucks at 4.00am banging. Next time we would prefer a room away from the street
Stayed in April 2024
Reviewed: 24 April 2024
Melissa
New ZealandWe thought the room was quite simple, not enough tea bags and for the price milk rather than those tiny milk pots would be preferred,
The location was great, room was clean and tidy, lovely to receive cookies on arrival with water and crackers in room,
Stayed in April 2024
Reviewed: 22 April 2024
Gopika
United KingdomN/a
Clean
Stayed in March 2024
Reviewed: 21 April 2024
Amy
New ZealandOn booking.com, the rooms are advertised as having balconies, I upgraded my room to have a balcony, sp I paid a fair extra amount. However, this hotel doesn't have balconies or opening windows and the view of our room was just that of inside the next building. That was a little disappointing for what we paid. The coffee was not great 😕
The staff were excellent, very friendly and accommodating. The bed was huge and comfortable. There was a fantastic range of breakfast foods.
Stayed in April 2024
Reviewed: 21 April 2024
Seung
New Zealandlocation
Stayed in April 2024
Reviewed: 20 April 2024
Jonbarrie
New ZealandParking place. It's tricky to find the parking for the hotel.
Nice big room, love the bathroom, friendly staff, yummy breakfast 😋 Close to shops and supermarket so it's convenient to buy some drinks and snacks for the kids. The cleaner came and cleaned our room, making it spotless.
Stayed in April 2024
Reviewed: 20 April 2024
Kesh
New ZealandCold atmosphere, very uninviting
Central location Close to restaurants, cafes
Stayed in April 2024
Reviewed: 20 April 2024
Nicola
New ZealandBetter TV remote
Stayed in April 2024
Reviewed: 18 April 2024
Cathy
New ZealandExcellent location
Stayed in April 2024
Reviewed: 16 April 2024
Sujit
IndiaThe property needs to be renovated as it is a bit dated.
Location, breakfast and staff were all very good.
Stayed in March 2024
Reviewed: 16 April 2024
Matt
New ZealandEasy comfortable stay in a great location with kids in tow and for getting around. Breakfast was good with plenty of choice and friendly staff. Would recommend.
Stayed in April 2024
Reviewed: 15 April 2024
Ward
New ZealandLay out was a mixed bag with no real flow.
Breakfast was good as it was included, if I paid the full price it was average.
Stayed in March 2024
Reviewed: 13 April 2024
Andrew
United KingdomCharges for parking high. Fitness centre very limited.
Excellent location, close to Ferries and shopping area. Helpful staff. Good snacks and breakfast.
Stayed in April 2024
Reviewed: 11 April 2024
Anne
New ZealandFew facilities and a small space for meeting/sitting downstairs.
Room well-appointed and comfortable
Stayed in April 2024
Reviewed: 10 April 2024
Evalyn
United StatesThis was a great location in the midst of Lambton Quay shopping and restaurants and the entrance to the Cable Car. Also, not far to walk to other attractions.
Stayed in April 2024
Reviewed: 8 April 2024
Qiang
ChinaIt would be better if the twin-bed room could provide bigger size beds.
The location is excellent. The room height is impressive and makes us comfortable. The bed is good for comfortable sleeping.
Stayed in April 2024
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