70 Seaview Road, 0200 Paihia, New Zealand
#32 of 33 hotels in Paihia
Guests' ChoiceBased on 968 hotel reviews
7.0Cleanliness
7.5
Comfort
7.6
Location
8.5
Facilities
7.2
Staff
8.1
Value for money
7.4
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 May 2024
Patricia
United StatesThe TV wasn't working when we were there and the room needed some minor maintenance.
Close to the beach and town
Stayed in May 2024
Reviewed: 19 May 2024
Jess
AustraliaLoved it spa bath in my room was amazing will be back
Stayed in April 2024
Reviewed: 8 May 2024
David
New ZealandN/A nothing to report.
Location very handy to beach and a short walk to cafes etc.
Stayed in May 2024
Reviewed: 5 May 2024
Marsh
New ZealandGreat service" I appreciate my stay💛
Stayed in May 2024
Reviewed: 27 April 2024
Emma
New ZealandThe heated pool was great!
Stayed in April 2024
Reviewed: 27 April 2024
Hamlyn
New ZealandThe driveway and location
Price
Stayed in April 2024
Reviewed: 17 March 2024
Elizabeth
CanadaSmall -didn’t have a blow dryer- window was broken.
Close to beach
Stayed in March 2024
Reviewed: 15 March 2024
Glenn
AustraliaThere was music playing in a nightclub nearby and it was a bit noisy
It was small but clean. WiFi was good. Had a small TV and ohh street parking
Stayed in March 2024
Reviewed: 5 March 2024
Meryl
AustraliaNo bedside tables or much room
Stayed in February 2024
Reviewed: 29 February 2024
Craig
New ZealandRoom stunk on arrival
Location
Stayed in February 2024
Reviewed: 25 February 2024
Malcolm
New ZealandAccommodation was clean, spacious and well maintained. The staff were very helpful and courteous.
Stayed in February 2024
Reviewed: 25 February 2024
Angela
New ZealandThere was plunger coffee in the room but no plunger to make it in. The bathroom had a slight odor.
The air conditioning was fabulous. The bed was comfortable. Parking outside the door.
Stayed in February 2024
Reviewed: 18 February 2024
Judith
United KingdomThe washing machine was not working
Location was good. The rooms were clean and had all we needed.
Stayed in February 2024
Reviewed: 9 February 2024
Pamela
United KingdomOnly water source is bathroom - nothing in ‘kitchen’, which is some shelves and a small fridge next to bathroom. I wonder how hygienic that is? Not even one pair of ‘matching glasses’ or two bowls - all seemed random but no idea how you could actually use the ‘kitchen’?? . Nowhere to put cases- we put one case on the table and another on a small table from outside. That meant we couldn’t use the table. How is this 4 stars? Is NZ so bad at accommodation that this is given 4 stars?
Clean, good sized bathroom, comfortable beds.
Stayed in February 2024
Reviewed: 6 February 2024
Stephen
Australiamaybe air conditioner but not critical
proximity to beach and town waterfront center.
Stayed in January 2024
Reviewed: 5 February 2024
Victoria
United KingdomThe kitchen was tiny and the freezer so blocked with ice it was hard to fit much in/the top fridge shelf was unusable as constantly covered in water. I defrosted the freezer on the first day and it was much better after that. Not so much that I didn’t like but worth being aware - The place is slightly run down (still functional), for example the cupboard doors had lots of chips on them, the washing machine had broken, at one point the water was off (the plumbers were there before we noticed). It feels like the staff are having to pick up the pieces. Not their fault but there were loud parties in Paihia on the weekends we were staying and we were able to hear the music clearly.
Good clean heated pool (although the temperature did fluctuate). Big balcony. High ceilings in the room, and good big bath. Friendly and helpful staff - when the washing machine broke they let us use the staff one for free. Ability to walk into town or to the beach.
Stayed in January 2024
Reviewed: 1 February 2024
Susan
New ZealandThe motel is very tired and old. The whole place is old. Lack of power points. Old furniture around the outside. Gardens unkept. I don't blame the manager but the owners of the place. Who does own the motel?
The location was great and the manager was nice. The place was clean which was nice. Looking from the outside it looked awful.
Stayed in January 2024
Reviewed: 17 January 2024
Borrie
New ZealandA bit old
Close to town
Stayed in January 2024
Reviewed: 17 January 2024
Sarah
New ZealandStaff friendly and helpful. The heat pool and spa. Clean and tidy. Walking distance from beach/shops/wharf.
Stayed in January 2024
Reviewed: 14 January 2024
Mike
New ZealandTurned up room wasn’t cleaned/ready Given a one bedroom unit despite booking a 2 bedroom. BUT staff were helpful and obliging at fixing this by offering a discount Other guests talking loudly outside our window which was by the pool until 11pm which was so disruptive. NOT the motels fault but if they could make guests more aware would be good.
Helpful staff The heated pool. Location Price
Stayed in January 2024
Reviewed: 13 January 2024
Albert
New ZealandCockroach in room
Love the stay Driveway a but steep The pool was very nice
Stayed in November 2023
Reviewed: 12 January 2024
Louise
New ZealandNo wardrobe facilities - hanging rail broken and staff claimed unable to fix. Needs a fresh coat of paint as a bit worn.
Location. Layout of unit. Clean.
Stayed in January 2024
Reviewed: 10 January 2024
Kathryn
New ZealandKitchen not well equipped, and strong smell of food. Staff were polite, however not especially helpful. Returned one evening to find the room unlocked and the balcony slider wide open. When we expressed our concern around security we were told they were airing the room during the servicing time.
Great location, quiet spot, good sized room and comfortable. Reasonably clean and serviced each day.
Stayed in January 2024
Reviewed: 9 January 2024
Pip
New Zealandgreat room for what we needed ,somewhere to sleep after a function. oue car park space was a bit small for a 4wd truck but we made it work. staff are friendly and helpfull.
Stayed in December 2023
Rifle, USA
Wailea, USA
Llafranc, Spain
Cornil, France
Saint-Cast-le-Guildo, France
Glasgow, UK
Trzcianka, Poland
Ranong, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content