305 Fenton Street, Glenholme, 3010 Rotorua, New Zealand
#44 of 81 hotels in Rotorua
Guests' ChoiceBased on 109 hotel reviews
7.8Cleanliness
8.6
Comfort
8.6
Location
8.7
Facilities
7.9
Staff
8.8
Value for money
8.4
Free WiFi
6.0
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End of dialog contentReviewed: 12 May 2024
Louis
New ZealandThe decor is outdated but the overall space is clean, warm and comfortable.
The beds were comfortable and the heaters kept the rooms toasty and warm over night
Stayed in May 2024
Reviewed: 12 May 2024
Anne
New ZealandAll was good
Handy to town and took a late booking
Stayed in May 2024
Reviewed: 5 May 2024
Te
New ZealandHeaters in room were not working..other than that everything else was great..
Host was very welcoming.. Great room for family of 4..Hot tub was a lovely bonus.. enjoyed our stay here and definitely recommend..
Stayed in May 2024
Reviewed: 4 May 2024
Pieter
New ZealandNothing really.
Comfortable and very clean.
Stayed in May 2024
Reviewed: 1 May 2024
Chantelle
New ZealandThe kitchen facilities could be improved slightly as well as having an extra pillow or 2 but that's very very minor stuff. Hot tub jets needs fixing.
Great value for money! The bed was amazing! The hot tub was so relaxing even without the jets.
Stayed in May 2024
Reviewed: 1 May 2024
Brenda
New ZealandPillow too soft, can't support the neck, only 3 pillows for 2 people
Staff friendly
Stayed in April 2024
Reviewed: 29 April 2024
Valerie
New ZealandThat jets were not working in spa
Cleanliness
Stayed in April 2024
Reviewed: 28 April 2024
Mihi
New ZealandHot tub was not working properly
Location
Stayed in April 2024
Reviewed: 28 April 2024
Kariana
New ZealandOdd smell in the room. The spa jets not working. The hand wash and body wash was empty. Toilet paper. Wifi was lagging at times.
Locality, clean, warm
Stayed in April 2024
Reviewed: 27 April 2024
Deryn
New ZealandBathroom was a bit tight and the door didn't open too far due to a door stopper. (There was a heated towel rail behind it) Toilet was a little unsecure and rocking when we used.
Room was warm and comfortable. Enjoyed the outside bath and it didn't take too long to fill. Room had everything we needed and we were happy with it. Beds were comfy.
Stayed in April 2024
Reviewed: 26 April 2024
Melissa
New ZealandWas a shame the jets weren’t working for the spa but overall great sky
Close to town, comfy beds, great size room
Stayed in April 2024
Reviewed: 25 April 2024
Janeine
AustraliaHaving to pay to do washing, it was named an apartment, they usually have washing machines.
The location
Stayed in April 2024
Reviewed: 25 April 2024
Sara
New ZealandNo bath/shower mat provided. A shame the spa bath tub was broken as we were looking forward to it.
Great price, all basic needs were met. Very comfortable bed. Good heating.
Stayed in April 2024
Reviewed: 22 April 2024
Peter
New ZealandNeed to fix tv in bedroom or get a new remote for the tv
Clean helpful staff great location
Stayed in April 2024
Reviewed: 19 April 2024
Mavis
New ZealandI don't like the smell in the room.
Convenient transportation
Stayed in April 2024
Reviewed: 19 April 2024
Heke-gemmell
New ZealandWill book again, happy with our stay
Stayed in April 2024
Reviewed: 14 April 2024
Kulesh
New ZealandParking was a bit tight, having got the corner spot.
Large bathroom. All good.
Stayed in April 2024
Reviewed: 9 April 2024
Varghese
New Zealand--
--
Stayed in April 2024
Reviewed: 8 April 2024
Carmichael
New ZealandIt appeared that our belongings had been looked at i.e. my make up, as when we returned post the cleaning of the room, these items were not where we left them. Didn't notice that anything was missing though.
Enjoyed our stay - the receptionist (owners?) were friendly & helpful. The TV had access to Netflix & other movie apps - which was great!
Stayed in April 2024
Reviewed: 4 April 2024
Taurima
New ZealandThe staff accomidated us with a early check in which we appreciated a lot. Tub jets didn't work but was still very lovely to be able to have a late night soak as they didn't have a cut off time and we appreciated that as a family. Beautifully clean room beautiful beds and couches we will stay here again
Stayed in April 2024
Reviewed: 2 April 2024
Inoke
New ZealandWhen we booked in the kitchen light was out and hot water was turned off at about 11pm on Sat 30/3 and in the ,morning Sun 31/3 at about 8am the hot water was still off; I had to call the number on our booking for the hot water to be turned on as we need to take a shower and be ready for our meeting at Rotorua at 10:00am; A staff member came in to our room at about 8:10am to check and went away came back in about 5 mins and turned the hot water again and it was working. We have been to many hotels, motels and apartments all over NZ and overseas as well; and this is the first incident of hot water being turned off.
Room was great and bed was comfortable.
Stayed in March 2024
Reviewed: 25 March 2024
Helen
New ZealandNothing
Nice and quiet. Great bed and lovely spa. Thankyou
Stayed in March 2024
Reviewed: 23 March 2024
Lisa
AustraliaGreat central location
Stayed in March 2024
Reviewed: 22 March 2024
Charles
United KingdomAdequate accommodation at short notice. Bed comfortable. Fairly noisy location.
Stayed in March 2024
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