1/116 Lake Terrace, 3382 Taupo, New Zealand
#130 of 130 Holiday rentals in Taupo
Guests' ChoiceBased on 12 hotel reviews
8.1Cleanliness
8.1
Comfort
8.1
Location
9.6
Facilities
8.1
Staff
8.1
Value for money
7.3
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 12
Reviewed: 15 October 2023
Bianca
New ZealandGreat spot lakefront near town. Comfy beds. Easy parking.
Stayed in October 2023
Reviewed: 29 September 2022
Kerry
New ZealandWe were all happy with the rental, suited our needs
Location was excellent, at first we didn’t recognise it as looks like it’s had a paint job..maybe update your photo
Stayed in September 2022
Reviewed: 24 June 2022
Jill
New ZealandWe could not open the lockbox on arrival , and had to get a neighbour who did it with great difficulty. On leaving this morning, could not shut the lockbox….phoned Bachcare, and had to leave key under the mat. One bedroom on landing had no bed light Strange that there was no live TV….
Stayed in June 2022
Reviewed: 30 July 2023
Suzie
AustraliaCleanliness of the place left a lot to be desired. The kitchen was definitely not maintained prior to new clients arriving very disappointed as I'm sure I was charged a cleaning fee?? We had to dishwash items before use, Coffee machine had pods still left in basket. Laundry machine we couldn't get water to fill the bowl. Taps didn't allow this to happen?? Clothes were left in clothes basket from previous clients and also in the dryer, clearly not belonging to us. We were staying here because of locality due to a family situation we were over for but have to say that for the amount charged for our 2 week stay, I was not very impressed. I also think they should be transparent regarding neighbours and the housing situation as parties, loud talking, cars coming and going, sensor lights continually going on and off all night, banging noises coming from main front bedroom roof when we experienced strong winds didn't make for as special a time as we'd all hoped for. My advice check reviews before booking.... this is if my review doesn't get deleated beforehand.
Locality with exceptional views of the Lake.
Stayed in July 2023
Reviewed: 13 November 2022
Roxanne
SingaporeVery few amenities like sponges, hand soap for the kitchen were provided. Basement room smelled very musty. Could not use the garage as the door was not working so parking 2 card was somewhat inconvenient
The view of the lake was excellent. The lake was just across the road from the house.
Stayed in November 2022
Reviewed: 8 November 2022
Anonymous
New ZealandThe house was very homely. great for the children and different couples. Very Very clean. a great location with beautiful lake views. had everything we needed during our 4 night stay.
Stayed in November 2022
Reviewed: 19 January 2023
Rhonda
New ZealandThere are no comments available for this review
Stayed in January 2023
Reviewed: 11 June 2022
Chris
New ZealandThere are no comments available for this review
Stayed in May 2022
Reviewed: 21 February 2022
Jonathan
New ZealandThere are no comments available for this review
Stayed in February 2022
Reviewed: 17 July 2023
Kylie
New ZealandThere are no comments available for this review
Stayed in July 2023
Reviewed: 23 June 2022
Craig
New ZealandThere are no comments available for this review
Stayed in June 2022
Showing 1 – 12
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content