The Shower was going hot-cold-hot-cold and wouldn't keep a regular temperature, and the floor flooded.

It was fantastic that the room was sectioned off so we couldn't hear each other snore :). Also, we had just completed a long tramp and the room was on the ground floor (yah!)

Stayed in April 2024

I was cold at night but staff gave me another heater. Electric blanket didn’t work and the property is tired and dated apart from bathrooms. Smells a bit damp.

The staff were great, bed was comfortable and bathroom had been updated.

Stayed in April 2024

Location was good, it was clean and comfortable. Very good place to stay.

Stayed in April 2024

It was all ok.

It was a bed for the night. No frills but clean and adequate for our needs.

Stayed in April 2024

The place is hard to find as the address that was previously showing online was 61 Luxmore Drive when it is off the side street which recently was updated.

Stayed in March 2024

The Hotel overall was run down and poorly maintained. Restaurant and bars were closed.

Room was clean and comfortable

Stayed in March 2024

Hotel is quite old in terms of the interior & exterior but that wasn't a major for me. The rooms have been done up so was happy with that.

Room was good and had pretty much everything I needed. Location was great for Te Anau and access to Milford Sound area.

Stayed in March 2024

Unit was quite dark and the shower over a high sided bath made entry and exit difficult. The exterior of the building is in need of a good clean up and paint and the car parking is poor with big potholes and extra large puddles to walk through. Wouldn't want to stay any longer than one night.

The unit was very dated but at least it was clean.

Stayed in March 2024

Our room as close to one of the main entrances and as it was a Saturday night lots of people were coming and going. They were very boisterous and noisey and kept waking my husband up.

Lovely wee room, clean and tidy. Maybe call it a motel instead of a hotel. Hotel implies a bar, restaurant and breakfast. I didn't see a bar or restaurant or any information if you could get food there.

Stayed in March 2024

It does need a spruce up but realise post Covid businesses are just recovering and this did not impact on our stay.

Convenient simple but very clean and very warm. Provided extra crockery and cutlery for us.

Stayed in March 2024

Wasn't overly clean. Obvious dirt and stains on walls and carpets. Shower floor was sticky.

It was OK for an over night stay. Wouldn't stay longer. Bed was Average. But typical for a motel.

Stayed in March 2024

Room was a bit small for three people

Nice location, you could walk into town Center and the lake Parking lot available

Stayed in March 2024

The temperature of the shower water did not remain constant.

Spacious and very quiet room

Stayed in March 2024

Days after I had booked I read very nasty reviews and almost cancelled. Glad I didn’t. Sure the hotel is a little out and not too close to town, but the friendly helpful staff makes up for it.

The very friendly staff, who helped me very much to catch my tours.

Stayed in March 2024

TV reception

Value for money was good, facilities were clean and functional.

Stayed in March 2024

The location is just at the beginning of Te Anau so it’s a good 15 min walk to town Center. The building was fairly old and had a musky smell. The staff was nice. The room was clean however the bathroom was very small and tight inside.

The ping pong table in the recreation room and ample parking. The heater in the room was lovely since the room was so cold (travelled in March).

Stayed in March 2024

Poor internet wifi reception, bathroom water not able to flow down easily into the drainage, shower tap is difficult to turn it on.

Location of hotel is just at the crossroad- near to town & other further towns in the South Island.

Stayed in March 2024

A big group of guests were making noise, talking and walking in the hallway throughout the night, which didn't give us a good sleep. Not a good induction was given by the host. There was some playing stuff in the main amnesty, we could see them only when checking out. The kids missed using them or playing. The sink and tab were hard to use and close. water was tipping no matter how hard you turned them. Couldn't find an iron in the room.

The breakfast was good. the host was kind not charging for the kids.

Stayed in March 2024

The property was very tired and lacked many of the facilities you would expect today. Eg. Restaurant closed. Bar closed. Swimming pool closed

The room was very clean.

Stayed in March 2024

Very shabby, Needs new carpet and total refurbishment. Too far out of town to walk

Electric blanket on the bed was lovely. Bed nice and comfortable Staff very friendly.

Stayed in March 2024

No cutlery such as bowls, plates, and knives available in the room, so we actually took some from reception No microwave, so you need to come at reception to heat the food, which was a negative for me Need improvement in services. Old property, so needs a touch of refurbishment like door locks etc..for toilet.

Comfortable beds Hot water availability

Stayed in March 2024

This hotel is definitely past its best. The room was OK and the bathroom was modern, but the TV was very poor quality and the public spaces very tired and smelt musty. We spent time on the fairly basic deck which was OK, but did not want to spend any time in the lounge. The bar was closed and the restaurant for breakfast looked very forlorn. This place needs a lot of upgrading.

Room was comfortable, reception staff very friendly.

Stayed in February 2024

This is not a modern facility, its low cost and dated. But I love that, it will take you back to the 70s. I hope they open up the Retro bar and don't renovate it too much - such a genuine step back in time

Stayed in February 2024

Common areas were very tired, grounds needed some attention. Whole complex seen better days, but room was fine - clean and comfortable.

Friendly helpful staff. Breakfast was good. Having use of games room was good.

Stayed in February 2024