43 Richmond Road Ponsonby Area, 1021 Auckland, New Zealand
#2 of 182 hotels in Auckland
Guests' ChoiceBased on 250 hotel reviews
9.3Cleanliness
9.7
Comfort
9.6
Location
9.6
Facilities
9.3
Staff
9.7
Value for money
8.6
Free WiFi
9.2
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End of dialog contentReviewed: 23 May 2024
Min
AustraliaServer is great , location is perfect.
Stayed in May 2024
Reviewed: 12 May 2024
Luke
AustraliaIt was all good
Beautiful boutique hotel. Close to shops and restaurants. Easy walk to the CBD. Very generous open library bar policy with quality alcohol.
Stayed in April 2024
Reviewed: 2 May 2024
Tracy209
New ZealandNothing
Everything
Stayed in May 2024
Reviewed: 21 April 2024
Shena
United StatesRoom was a little small, shower curtain did not go all the way around accessible shower
Great location, amazing staff, nice amenities (wine, beer, canapés, items in mini bar) included at no additional charge, large and delicious breakfast brought to your room
Stayed in April 2024
Reviewed: 18 April 2024
Karen
AustraliaFront room was a bit noisy with the traffic
Room styling and breakfast in the room
Stayed in April 2024
Reviewed: 17 April 2024
Danielle
New ZealandWe loved everything.
The breakfast was amazing. Super close to amazing resturaunts and shopping. Loved the nibbles and drinks in the library. Loved meeting people from around the world. Highly recommend and will return!
Stayed in April 2024
Reviewed: 13 April 2024
Denise
New ZealandSteps, and needs some more wall hooks somewhat small if two people stayed in the room, and would be a problem for a wheelchair.
Beautifully furnished, staff excellent , been itching to stay there, and met my expectations
Stayed in April 2024
Reviewed: 11 April 2024
Kimberley
New ZealandGreat place to stay! Amazing breakfast, walking distance to bars and resturants. You also dont have to pay for parking. Staff are always a pleasure and nothing is to much trouble.
Stayed in April 2024
Reviewed: 29 March 2024
Salli-anne
AustraliaService and quality excellent
Stayed in March 2024
Reviewed: 28 March 2024
Gayle
United StatesWe appreciated the wine and afternoon snacks. Loved the breakfast on the porch. Great food and ambiance!
Stayed in March 2024
Reviewed: 24 March 2024
Warren
AustraliaAll good
Great staff and great breakfast.
Stayed in March 2024
Reviewed: 20 March 2024
Jake
United StatesSmall room and bathroom, dark, no hole on door to see who is on other side and opened directly to outside.
Friendly staff and library open bar in PM and complementary drinks and snacks, able to meet other guests. Stylish decor. Walking distance to Ponsonby and not a far drive from downtown.
Stayed in March 2024
Reviewed: 19 March 2024
Terri
United StatesThe room was smaller than I expected. I felt cramped in with all the furniture.
The staff was informative and helpful. Very friendly and business-like.
Stayed in March 2024
Reviewed: 17 March 2024
Alle
New Zealandnothing
amazing staff, beautiful hotel. can’t fault
Stayed in March 2024
Reviewed: 14 March 2024
Miranda
New ZealandThe room was much smaller than I expected as they look much bigger in the photos it hard to get air in with small window openings. The fridge is so small we couldn’t fit the wine bottle in. There was an iPad to use for service but it was not charged and didn’t seem to stay charged we were not given instructions on its use or how to use the heating so we couldn’t adjust the temperature. There is very limited light in the bathroom to do make up so that was difficult as we were going to an event. We weren’t told how to access our room at night and hoped when we got home could get around the side of the house, luckily we could . It would have been nice to get some more instructions.
The room was nicely appointed having lots of nice details added in and had what we needed, the bed was amazingly comfy we loved it. The breakfast was incredible we felt very spoilt having this in bed. Our room was street level so no view but a quiet side street so it was fine and only for 1 night. The water and soft drinks in the minibar were great and just what we needed when we were there.
Stayed in March 2024
Reviewed: 10 March 2024
Sophie
United KingdomThe breakfast quality was a bit inconsistent (better the second day), the room was small
The staff were really friendly and helpful, the hotel acknowledged our special occasion, the evening wine and canapés
Stayed in February 2024
Reviewed: 8 March 2024
John
United StatesBathroom tiles could use some non-slip bands. And an explanation of the floor and towel heaters wouldn't hurt. Wouldn't hurt to store the hair dryer in the bathroom either.
Great location, fantastic food, wonderful staff! The comments below are minor nit picks, this is a wonderful stay.
Stayed in March 2024
Reviewed: 7 March 2024
Kenneth
United StatesNo complaints! Just wish we could have stayed longer than one night!
This hotel is a gem! Beautifully appointed, thoughtfully designed, it is super comfortable and welcoming. The staff really make an effort to provide everything. They are helpful, friendly, and efficient. In addition, the breakfast was lovely on the porch. Finally, the neighborhood is great for walking to restaurants, shops, etc in the Ponsonby area.
Stayed in March 2024
Reviewed: 28 February 2024
Keith
CanadaRooms are a bit small and more shelf space in the bathroom would have been nice.
The breakfast and location were superb. The staff were very friendly and efficient.
Stayed in February 2024
Reviewed: 24 February 2024
Olivia
United StatesNothing! We enjoyed our stay completely.
Hotel Fitzroy is in a beautiful, historical-looking building in the lovely neighborhood of Ponsonby, Auckland. The room and adjoining bathroom were beautifully decorated and spotless. We appreciated the small touches that Hotel Fitzroy thought of including a small bottle of champagne in our fridge, free snacks, and a delicious, included breakfast. The breakfast! This was such a luxury and delicious - we chose to have ours out on the balcony in the morning and it started our day on the perfect foot. The A/C worked well to keep the room cool even on a very hot summer day. The staff was also very kind and accommodating. Location was 10/10, would definitely hope to return one day!
Stayed in February 2024
Reviewed: 13 February 2024
芳維
TaiwanEverything is good.
Food
Stayed in February 2024
Reviewed: 10 February 2024
Alan
United StatesUpscale and high tech boutique hotel. It’s located in a very fun and vibrant neighborhood.
Stayed in January 2024
Reviewed: 7 February 2024
Yurkish
United StatesWould have liked a lounge area at the bottom floor/outside
Wonderful breakfast, wouldn’t change a thing.
Stayed in February 2024
Reviewed: 4 February 2024
Jason
United StatesGreat location. Incredible hospitality. Well appointed comfortable rooms.
Stayed in February 2024
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