Cnr Earl St And Marine Parade, 9197 Queenstown, New Zealand
#54 of 83 hotels in Queenstown
Guests' ChoiceBased on 2909 hotel reviews
7.9Cleanliness
8.4
Comfort
8.5
Location
9.7
Facilities
7.9
Staff
8.8
Value for money
7.5
Free WiFi
8.5
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End of dialog contentReviewed: 9 February 2024
Zoe
AustraliaQuite overpriced for the room itself. The rooms are outdated and need attention to improve with modern design and expectations. Bathroom was particularly old, worn out bathtub and tired small shower head, no fan in bathroom. Curtains were in need of replacement, smelt like smoke from people who would have smoked in the area.
The gym and restaurant facilities were nice.
Stayed in February 2024
Reviewed: 8 February 2024
Linda
AustraliaRoom a bit tired looking although quite clean. Bed was comfortable but the pillows were very flat. Staff member who checked me in was not very helpful, didn’t tell me anything about my included breakfast.
Great location right on the lake. Buffet breakfast had a good variety of hot and cold food. Ate dinner in the restaurant one night and it was delicious.restaurant staff were pleasant and thoughtful.
Stayed in February 2024
Reviewed: 5 February 2024
Susan
AustraliaOdour in room persistent for a day despite prompt deep clean arranged by helpful staff
Stff very pleasant and helpful thankyou
Stayed in February 2024
Reviewed: 3 February 2024
Linda
Australiarooms felt a dark and dated
Great location
Stayed in January 2024
Reviewed: 31 January 2024
John
New ZealandTired
Location, friendly staff , breakfast was quite good especially Indian options ( I am Euro)
Stayed in January 2024
Reviewed: 30 January 2024
Mel
AustraliaParking not included in price. Expensive for what the facilities were. Bathrooms are very old/ need an uplift.
Location
Stayed in December 2023
Reviewed: 30 January 2024
Graeme
AustraliaReception staff member was v officious (others were great)
Location
Stayed in December 2023
Reviewed: 30 January 2024
Gary
AustraliaQuirky design.
Perfect location. Super comfortable bed. Great staff.
Stayed in January 2024
Reviewed: 29 January 2024
Jean
AustraliaOn check in a young staff member wanted my credit card. My mother was paying for it so i needed to find her to sort that out. The one Staff member was inflexible. Everything else was terrific.
Fantastic location on the lake and right in downtown. Shops and restaurants on one side, a view of the lake and a stunning park on the other. Breakfast buffet was varied and tasty. Dinner in the restaurant very good.
Stayed in January 2024
Reviewed: 29 January 2024
Jehuda
AustraliaGreat Location
Stayed in January 2024
Reviewed: 29 January 2024
Laurajj725
ColombiaIt's too expensive for what they offer.
Everything was fine.
Stayed in January 2024
Reviewed: 27 January 2024
Weeling
SingaporeNo free parking. We need to pay for daily parking
Very good location. Breakfast is good
Stayed in December 2023
Reviewed: 27 January 2024
Sanaa
AustraliaNothing i didnt like
The views to the lake are excellent from the rooms at the front. The staff are very friendly and welcoming. Buffet breakfast is very good.
Stayed in October 2023
Reviewed: 26 January 2024
Merryn
AustraliaNothing
The location of this hotel is perfect! On this trip we didn't want to be hiring a car, and we didn't need to at all because everything you need is in easy walking distance. Love the outdoor courtyard, with direct lake access, beautiful in Summer. I stayed with 2 teenage kids, the room worked well for us. Comfy pillows and beds. Nice alpine views. The staff and cleaning team were all friendly and said hello whenever we saw them, very professional. Super easy to book activities and taxi's through the front desk concierge team. Overall a great hotel and we will be staying again.
Stayed in January 2024
Reviewed: 23 January 2024
Clare
New ZealandQueenstown is very overpriced, including accommdation
Good location for my needs
Stayed in January 2024
Reviewed: 23 January 2024
Matttjs
AustraliaThe rooms were small and not super clean.
Great location
Stayed in January 2024
Reviewed: 23 January 2024
Martina
AustraliaSmall room for family
Comfortable beds, great location
Stayed in January 2024
Reviewed: 23 January 2024
Alanjon
New Zealandrooms are very dated. We are a family of 3 and had to continuously request towels for the 3rd person.
location and views
Stayed in January 2024
Reviewed: 20 January 2024
Steve
New ZealandNothing
everything
Stayed in January 2024
Reviewed: 18 January 2024
Imogen
New ZealandStaff super friendly and accomodating!
Stayed in January 2024
Reviewed: 17 January 2024
Tina
New ZealandCentral
Stayed in January 2024
Reviewed: 17 January 2024
Fay
New ZealandShower space is way too small with the shower curtain flipping beside
Great location
Stayed in January 2024
Reviewed: 14 January 2024
Fang
New ZealandNo free parking lot
Great location Better room decoration than expected Not big room space, but it’s ok Nice miso soup for the breakfast
Stayed in January 2024
Reviewed: 14 January 2024
Susan
New ZealandThe Bathroom. It’s in serious need of an upgrade and the shower pressure is terrible and the room lighting is terrible
Close to main centre of Queenstown and I was very surprised at how quiet it was there with being so close to the main centre.
Stayed in January 2024
Reviewed: 11 January 2024
Marjon
AustraliaCarpet needs replacing in the room
Location, adventure booking desk, rose garden, chia pods at breakfast, jacuzzi
Stayed in January 2024
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