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Reviews of Gateway Motor Inn 4.5 stars

290 High Street, 5810 Masterton, New Zealand

#6 of 12 hotels in Masterton

Guests' Choice

Review score

Based on 775 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.4

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    8.4

  • Free WiFi

    8.0

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Showing 76 – 100

  • Reviewed: 10 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Suite with 2 King Beds
    • Stayed 1 night
    • Submitted via mobile

    Late self check-in

    Stayed in April 2023

  • Reviewed: 10 April 2023

    8.0
    Great location for Balloon festival
    • Leisure trip
    • Family with young children
    • Suite with 2 King Beds
    • Stayed 1 night
    • Submitted via mobile

    Room was spacious, friendly

    Stayed in April 2023

  • Reviewed: 9 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Sink in room a little small - makes it hard to clean dishes.

    The location was great - loads of parking.

    Stayed in April 2023

  • Reviewed: 8 April 2023

    7.0
    Nice quiet room, comfy with extra pillows, clean bathroom. Happy.
    • Leisure trip
    • Solo traveller
    • King Suite
    • Stayed 1 night

    Kitchenette had very little bench space to work from. Nice courtyard space with a restful garden view but the chairs were grotty and old. Didn't sit out there.

    Lovely check in staff. They advised me immediately on arrival that they had accidentally charged me twice (I wasn't even aware yet!). Apologised to me and fixed it straight away. Very professional staff, warm, courteous and friendly whenever I saw them. Excellent blackout drapes in the room, comfy pillows, no noise from next door and I liked the living room space.

    Stayed in March 2023

  • Reviewed: 8 April 2023

    8.0
    Lovely stay and will come back for my next work trip.
    • Business trip
    • Group
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Out of their control but would be nice if the bar was open and the EV charger wasn’t going.

    Lovely rooms, quiet and private.

    Stayed in April 2023

  • Reviewed: 3 April 2023

    8.0
    Very good
    • Business trip
    • Family with young children
    • Suite with 2 King Beds
    • Stayed 2 nights
    • Submitted via mobile

    Bar and grill but nothing on offer or you must book ahead of time for food, I would’ve gave it a 10 if the bar and grill was available. So you must drive up to 10min to 30min for food and coffee etc.Great place though, if they offered restaurant food would be a 10

    Great place to stay, very clean and spacious, comfortable, staff is awesome.

    Stayed in April 2023

  • Reviewed: 1 April 2023

    8.0
    suited our needs, would stay again if price was right!
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    unfortunately no restaurant & bar facilities because of COVID & lack of staff.

    comfortable, good size room. parking right outside room.

    Stayed in March 2023

  • Reviewed: 29 March 2023

    9.0
    Got what we expected.
    • Leisure trip
    • Couple
    • Suite with 2 King Beds
    • Stayed 1 night

    It felt a little gloomy. We went around and turned on every light.

    Our room was pretty good. Basically as advertised.

    Stayed in March 2023

  • Reviewed: 20 March 2023

    8.0
    A relaxing time
    • Leisure trip
    • Solo traveller
    • Suite with 2 King Beds
    • Stayed 1 night

    Nothing really

    Shower, bed, very quiet.

    Stayed in March 2023

  • Reviewed: 19 March 2023

    9.0
    Superb
    • Business trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Was comfortable and in a good location

    Stayed in March 2023

  • Reviewed: 14 March 2023

    7.0
    Nice quiet motel for a short stay in Masterton
    • Business trip
    • Solo traveller
    • Suite with 2 King Beds
    • Stayed 2 nights

    The room was quite dimly lit. The linen and decor just seemed a bit aged. There wasn't any signal in the room but the free wifi worked fine.

    The room and bathroom were fairly clean. They provided a small pantry with mini sink, kettle, and fridge. It was quite a large room equipped with a couch and coffee table. Staff were very helpful and were kind enough to lend a wall charger for my phone as I had forgot to bring mine.

    Stayed in March 2023

  • Reviewed: 5 March 2023

    8.0
    Overall, very good
    • Leisure trip
    • Couple
    • Suite with 2 King Beds
    • Stayed 3 nights

    There were a couple of spider webs inside, and the carpet in front of the fridge could do with a clean.

    The location was ideal, being handy to everything in Masterton. The room was very good, and the bed was comfortable.

    Stayed in February 2023

  • Reviewed: 3 March 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Suite
    • Stayed 2 nights

    Room wasn’t serviced, only had 2 tea bags for 3 nights. No ability to wash dishes; used mugs / spoons not replaced. No tea towel or dish-wash liquid. Reception staff had trouble understanding me. I decided to leave after 2 nights even though i paid for 3.

    Room was comfortable. Good shower. Nice deck of room. Air conditioning. Felt secure.

    Stayed in March 2023

  • Reviewed: 27 February 2023

    8.0
    Very relaxing. Friendly staff. On of the better motels I have stayed at.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights

    Owing to a lot of cancellations the motel bar was not open.

    Room was very clean. All amenities appeared to work. Bed was very comfortable.

    Stayed in February 2023

  • Reviewed: 24 February 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Being on the main highway it was nosy though I did not realize the sliding windows were open. There was also a very strong smell of cigarettes, I am unsure if this was due to the age of the place or because the windows were open and ash was all over the courtyard. Unfortunately the restaurant was not open because of a lack of staff but it was no problem ordering food from Uber eats.

    Great air conditioning. Comfortable bed and pillows. Strong water pressure in the shower. Large room and bathroom. Very clean. Fabulous staff. Good location for work in the CBD.

    Stayed in February 2023

  • Reviewed: 19 February 2023

    7.0
    Comfortable stay in Masterton
    • Business trip
    • Couple
    • Suite with 2 King Beds
    • Stayed 2 nights

    There was no shampoo or conditioner in the room. The glasses provided in the kitchenette were sticky so we decided not to use them. The lighting in the room was not amazing.

    The accommodation was conveniently located very close to shops etc. Parking was fantastic. The bed was very comfortable and the room was surprisingly large in size. The bathroom also was nice, and the tiled and the water pressure were pretty good.

    Stayed in February 2023

  • Reviewed: 18 February 2023

    8.0
    Wonderful hotel with delightful "old world" charm. Some minor maintenance to restore to its prime.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night

    TV hung at droopy angle from wall - bracket needs adjustment. Several curtains didn't close properly because hooks at top broken; kitchen tap very loose on bench top; vanity sink slow to drain. Internet quite slow and sometimes intermittent. King bed mattress was past its use-by date - springs popped and squeaked.

    We were upgraded to a large deluxe suite (at our cost) because original booking for 1 night in standard room could not be extended to two nights. Large tiled bathroom, luxury fittings, great water pressure in shower. Spacious living area. Plenty of pillows and cushions. Hosts were most gracious and helpful.

    Stayed in February 2023

  • Reviewed: 13 February 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Wasnt overly clean but wasn't that bad either

    The lovely people that ran the motel were more than helpful the entire time

    Stayed in February 2023

  • Reviewed: 13 February 2023

    8.0
    Large comfortable room, lovely outdoor area
    • Leisure trip
    • Family with young children
    • Suite with 2 King Beds
    • Stayed 1 night

    The onsite Restaurant & Bar was not open the whole time we were there. This would have been super handy

    Super private and was nice to walk down hallways to get to your room, large room which was not expected, nice outdoor area with table and chairs along with a bench seat, private outdoor area

    Stayed in January 2023

  • Reviewed: 10 February 2023

    8.0
    quite happy with facilities, clean, comfortable.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    a little tired, needs a facelift

    comfortable, clean, good shower

    Stayed in February 2023

  • Reviewed: 7 February 2023

    9.0
    We would recommend this motor inn as a place to stay
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night

    Friendly helpful staff, well appointed room, good air conditioning, excellent shower, plenty of room

    Stayed in February 2023

  • Reviewed: 2 February 2023

    9.0
    Short weekend trip to Masterton
    • Leisure trip
    • Group
    • Suite with 2 King Beds
    • Stayed 2 nights

    The bar was closed but no big deal

    Great motel, the bedrooms were large with lots of space, great showers. The rooms had amusing names, named after racehorses. Everything was clean and tidy. Reception were kind in offering unbrellas as it was raining outside when we stayed.

    Stayed in January 2023

  • Reviewed: 20 January 2023

    9.0
    great place to stay.
    • Business trip
    • Solo traveller
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    great stay, great staff.

    Stayed in January 2023

  • Reviewed: 18 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Bed wasn't comfortable for two adults

    Awesome shower

    Stayed in January 2023

  • Reviewed: 15 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    I didn't like that I couldn't park my car and enter the room via the carpark. I had to walk around to the front of the motel and go in through the main entrance!

    Loved the bed!

    Stayed in January 2023

Showing 76 – 100

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