14 Greig Street, 7999 Lake Tekapo, New Zealand
#2 of 16 hotels in Lake Tekapo
Guests' ChoiceBased on 271 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.6
Facilities
9.4
Staff
9.4
Value for money
8.7
Free WiFi
9.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 March 2023
Gavin
AustraliaWe enjoyed our stay
Location and cleanliness of property
Stayed in January 2023
Reviewed: 28 March 2023
Claudia
United KingdomExcellent location, with views of Lake Tekapo, and right across from the Church of the Good Shepherd. We had a spacious and stylish room and full equipped kitchen. Friendly check in and check out, and some useful tips for local restaurants and cafes.
Stayed in March 2023
Reviewed: 26 March 2023
Hon
TaiwanModern design, furniture and comfortable bath room impressed my all family member.
Stayed in March 2023
Reviewed: 24 March 2023
Kimberley
United Statesperfect location, amazing rooms - super spacious, modern & comfortable!
Stayed in March 2023
Reviewed: 23 March 2023
Kristian
Netherlands-
bed, shower
Stayed in February 2023
Reviewed: 21 March 2023
Anthony
United Kingdomfantastic newly build with large apartment style rooms.
Stayed in February 2023
Reviewed: 17 March 2023
Brandee
United StatesNot one thing except maybe the weather could've been clear so we could see that amazing sky from our room, but it's not like GS can control the weather. :-)
I cannot rave enough about Grand Suites, Lake Tekapo! We rented the two bedroom apt and it was beyond gorgeous; sleek, modern, clean and the view of the lake was wonderful. The furnishings, linens, and toiletries were all top notch. Beds were very comfortable. The spa tub was a delight after several long hiking days. There's also a nice track that starts right behind/next to the GS. Kitchen had everything you need and then some including an Nespresso maker in addition to the French press and kettle. Nice guest laundry, too. Every member of the staff was friendly and helpful and Dave and Sue, the managers, were really great, just awesome people. Parking was also easy and the cafes and stores were a quick walk across the street. GS was even better than the pictures, which doesn't happen often on booking type sites. You can't go wrong booking here!
Stayed in March 2023
Reviewed: 17 March 2023
Samantha
AustraliaMore towels
Stayed in March 2023
Reviewed: 14 March 2023
Georg
Austriavery close to the street, so not that quiet.
wonderful room, helpful people, good (but not a quiet) location
Stayed in March 2023
Reviewed: 13 March 2023
Patricia
New Zealandterrible tv poor picture quality should be able get sky free no deck furniture.
location
Stayed in March 2023
Reviewed: 10 March 2023
Patricia
AustraliaNothing
Staff very friendly nothing was to much trouble great view close to restaurants owners also great
Stayed in March 2023
Reviewed: 4 March 2023
Matthew
United StatesThe Grand Suites was fantastic. The hotel looks brand new, very clean and modern with amazing views of the lake. The location was excellent, just a few minutes walk from the restaurants and the town.
Stayed in March 2023
Reviewed: 3 March 2023
Sarah
United Kingdomamazing view of lake with fantastic facilities
Stayed in March 2023
Reviewed: 3 March 2023
Siew
SingaporeNo washing machine in the room. There are washing machines in the sharing facility which is kind of inconvenient as there is restricted time to use because there is a guest room next to it
The room is new, spacious, very clean, nicely decorated, very comfortable beds, nice bathroom and can see Lake Tekapo from the room
Stayed in February 2023
Reviewed: 24 February 2023
Kim
MacaoIf there’s some easy way or methods to let the little guests out first would be much more comfortable for us. Flies and small insects always come from outside of the house.
Perfect location, perfect view and easy to reach to the famous historic spot.
Stayed in February 2023
Reviewed: 24 February 2023
Bruno
United Kingdomnothing
this property is extremely well located directly facing the lake. facilities and accommodation are beautiful and elegant, feeling like being at home. the room we were in faced directly the lake, had a fire place and was cosy. bed was very comfortable too. David and Sue were extremely helpful and welcoming, giving us a lot of tips to know where to go, eat and see. we loved it.
Stayed in February 2023
Reviewed: 19 February 2023
Davy
United StatesThis is a brand new property in a great location with beautiful views. We got a very large modern and luxurious apartment. Beds were very comfortable. The jacuzzi was a nice bonus.
Stayed in February 2023
Reviewed: 16 February 2023
Alan
United KingdomN/A
easy access and friendly staff
Stayed in February 2023
Reviewed: 16 February 2023
Christi
United StatesEverything was absolutely beautiful. The shower was amazing and we loved our view. I only wish we had more time to use the well stocked kitchen.
Stayed in February 2023
Reviewed: 15 February 2023
Lisa
Australiaamazing view. beautiful luxurious place. close to town within walking distance. just lovely
Stayed in February 2023
Reviewed: 12 February 2023
Dennis
United Statesnothing
Beautiful, modern room.
Stayed in February 2023
Reviewed: 30 January 2023
Junxian
AustraliaNothing
The room is spacious and comfy. The host is hospitable. Close to the Good Shepherd Church. Generally good value of money.
Stayed in January 2023
Reviewed: 30 January 2023
Tetsuya
Australiana
good location. nice view from room. cleaned room. kind staff.
Stayed in January 2023
Reviewed: 30 January 2023
Tetsuya
Australiana
Everything! good location, kind staff, very cleaned room.
Stayed in January 2023
Reviewed: 29 January 2023
Tarun
AustraliaThis review has been hidden because it doesn't meet our guidelines.
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content