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  5. Reviews of Halswell Lodge

Reviews of Halswell Lodge 3.5 stars

21 Kent Terrace, 5016 Wellington, New Zealand

#58 of 58 hotels in Wellington

Guests' Choice

Review score

Based on 702 hotel reviews

4.4

Score breakdown

  • Cleanliness

    5.2

  • Comfort

    5.5

  • Location

    7.8

  • Facilities

    4.8

  • Staff

    5.6

  • Value for money

    5.5

  • Free WiFi

    5.7

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Showing 1 – 25

  • Reviewed: 11 May 2024

    3.0
    In town for wedding, one night.
    • Leisure trip
    • Family with young children
    • Motel Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Cutlery minimal .the plates and cups were dirty. Rooms rather rundown and bathroom needs work. Reception needs to work out better system of meeting guests, talking to yr guests in another room behind a door is not a good look. Will not be staying here again.

    Beds were pretty comfy.but not enough blankets.we had family of five. And in mid may pretty cold. No wall heating just a little sq box heater you plug in. In adequate. If yr looking for a handy room to town. This is it.if yr not fussy on looks this is it

    Stayed in May 2024

  • Reviewed: 8 May 2024

    4.0
    A little disappointing, good things but not so good other things.
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 2 nights

    I arrived a little after 6pm and despite being told the desk would be manned until 7pm . ,there was no one onsite and after I phoned for info was told an email had been sent earlier that day...I was travelling Also the fridge made an annoying noise which woke me up severaltimes until at 3am I discovered the source and turned the fridge off.

    location was fine easy to find. central to move around.

    Stayed in May 2024

  • Reviewed: 21 April 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Budget Twin Single Room
    • Stayed 1 night
    • Submitted via mobile

    Did not have breakfast or talk to anyone there

    Stayed in April 2024

  • Reviewed: 16 April 2024

    5.0
    Convenient for one night, no more
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It was not all that clean, e.g. couldn’t drink out of the glasses. The entire place was tired, dated and needs an overhaul.

    Proximity to city

    Stayed in March 2024

  • Reviewed: 16 April 2024

    4.0
    Didn’t enjoy, but we did choose the budget room - should have steered clear. Perfect location though and staff member l
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy, can hear phone conversations through the walls - down the hallway. Tradesmen there til late working on a room up the hallway, so noisy! Noise from the building next door was awful. Don’t book the budget room. The stairwell going from the reception upstairs was filthy. Chocolate eggs on the floor and dusty. Very strong cooking odours fill the entire reception and hallway areas. Needs a good scrub and airing out. I have been coming here for years, was always so nice!

    Friendly staff. Our room was clean.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    3.0
    I won't be back.
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The lock was stuffed. Had to twist the key really aggressively to unlock and just as difficult to then extract the key. The TV did not work. Staff checked it and could not get it working. Asked for an appropriate credit to made to my account. Was told I would have to write to the Manager. I said I've told you and you should undertake to action the matter. I doubt the young lady has done anything.

    The location. Bed was comfy.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    4.0
    Disappointing
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Place is dirty

    Location

    Stayed in March 2024

  • Reviewed: 1 April 2024

    3.0
    Disappointed
    • Business trip
    • Group
    • Budget Large Twin Room
    • Stayed 2 nights

    Could not contact the hotel directly to specify my room requirements, phone was only answered by a remote receptionist, not familiar with the hotel layout/rooms, was told to book on website, which did not have the information I needed to book the room I intended. Photo of room I booked did not reflect the room I received. The room was musty and my companion suffers from asthma. windows were difficult to open. Bathroom area was not as clean as hoped. No TV channels except UTube available, told I should chrome cast. No thank you.

    Water pressure in the tiny shower was excellent and consistently hot. So yay for that. Also location was a big factor for my choice.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Motel Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    TV not working not enough towels

    Location

    Stayed in March 2024

  • Reviewed: 23 March 2024

    3.0
    I learnt a lot about what the other guests liked to do late at night.
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was grime build up in the sink and around d the faucets. The glass bathroom shelf had someone else's beard trimmings on it. I don't think the room had been vacuumed. The other people staying there kept me awake by screeching, shouting and banging loudly on the walls. I got back to the accommodation on the second day and the hallway carpet was just randomly torn up, cut into strips and chilling on the floor, still there the next morning. The bed creaked concerningly every time I moved, and had springs sticking into my back. The chair was stained. You get what you pay for, but I at least expect cleanliness when I choose accommodation.

    I was amused by the pattern on the shower walls. The curtains functioned as expected. The door locked.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    4.0
    Disappointing but in a good location
    • Leisure trip
    • Family with young children
    • Motel Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The smell, no tea towels or dish liquid to wash dishes, rooms weren’t serviced daily, towels weren’t changed daily, rubbish in the bin was over flowing and started to smell, toaster wasn’t working, queen size bed was hard and springs could be felt. No heater or extra blankets was disappointing

    The location was amazing

    Stayed in March 2024

  • Reviewed: 14 March 2024

    5.0
    Ok for the weary traveller to take a break for 1 night
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    No elevator; old hotel setting

    Centrally located. Good shower pressure.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    5.0
    Poor
    • Business trip
    • Solo traveller
    • Budget Double Room
    • Stayed 3 nights

    The room hadn't been cleaned for a while. The shower had mold, there were dead insects all over the place. They tried to rip me off by pretending i hadn't returned the key, even though i did. Very dodgy establishment.

    It was central and easily accessible to food and entertainment.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    3.0
    Below expectations even for a budget room
    • Leisure trip
    • People with friends
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The lack of cleanliness

    I booked a cheaper room for my friend and I for 2 nights and I was aware the amenities would be basic but I expected at least clean. When we got there the room was absolutely filthy with rubbish under the bed, splashes of I don’t want to know what on the walls and shower door, a floor I wasn’t willing to walk on barefoot, and to top it all off no curtains or smoke alarms. They upgraded us to a larger cleaner room which had a non operational spa bath (not that we would’ve used it), a broken shower head and dirty bath mat. The drawers on the vanity were broken but at least it had curtains I guess

    Stayed in March 2024

  • Reviewed: 29 February 2024

    3.0
    The lodge is a death trap, huge fire risk
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Death trap, fire safety out of date, extinguisher on our floor had no pressure, hadn’t been serviced in years. One smoke alarm for the whole floor and not sure if it was working

    Cheap, good location

    Stayed in February 2024

  • Reviewed: 29 February 2024

    3.0
    Very disappointing!
    • Leisure trip
    • Solo traveller
    • Budget Extra Large Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Smelt of sick. Remote didn't work so no TV option. No cooking utensils or cutlery and very little crockery. Pretty run down room.

    Location

    Stayed in February 2024

  • Reviewed: 28 February 2024

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    ????

    Stayed in February 2024

  • Reviewed: 19 February 2024

    5.0
    Disappointing budget hotel
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night

    No milk in empty fridge. Milk powdered equivalent only for tea or coffee hence no milk for cereal I brought. Unexpected unattended front desk. Instead a phone call to use a drop box with call cut short after giving drop box number I asked but was cut short when I asked for the location of the bus stop for the Airport Express bus which passed by. Television had no local channel available Remote with limited facility to change channels or select from You tube A facility in Downtown CBD Wellington could well affort Free to air channels . WIndow looked out ontto a brick wall. No local information provided in the room.

    Clean sheets

    Stayed in February 2024

  • Reviewed: 16 February 2024

    5.0
    Won't go there again!
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night

    Smelly room, no chair to sit on! Have to pay for parking!

    Not much, very ramshackle!

    Stayed in February 2024

  • Reviewed: 22 January 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    No staff at all just a phone number. Rooms shabby. Plates but no cutlery. Mattress a hundred years old. Sad place to stay. Very depressing.

    There was little to like in this place. Tired, worn out, lacking everything comfortable. Shower was hot. Towel clean. Other guests lovely. Car park OK.

    Stayed in January 2024

  • Reviewed: 21 January 2024

    4.0
    Need to put more effort on providing clean rooms
    • Leisure trip
    • Family with young children
    • Motel Two-Bedroom Apartment
    • Stayed 1 night

    Bed sheets were dirty with stains. There was only one small fan provided which wasn't helpful when we were staying at a place with three rooms.

    The location of the property is great. It is in the city. Staff also helped us for the late checkin.

    Stayed in January 2024

  • Reviewed: 16 January 2024

    3.0
    Cheap, but too basic
    • Leisure trip
    • Family with young children
    • Budget Twin Single Room
    • Stayed 4 nights

    There were no opening windows in the room, or the bathroom. We were literally boiling unless left the door open, which exposed me and my child to the corridor. The carpets are very old and stained. And the beds, although had clean sheets, were smelling of mold. This place is very very basic. We were happy to have got a budget accommodation to save for the trip, but we tried to stay out until evening, since it was very unpleasant.

    The location is great. It's handy to all the attractions of wellington. Bus stations to all destinations are also in short walking distance.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Budget Large Twin Room
    • Stayed 2 nights

    not clean, behind the bed area look never vacuumed, bathroom and shower not well maintain. Tv not working.

    Stayed in January 2024

  • Reviewed: 26 December 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No room service no toilet peppers very old building

    Nothing

    Stayed in December 2023

Showing 1 – 25

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