Leaving!! We didn't like leaving!!

I'm not entirely sure where to start... Our experience at Hana Lodge was absolutely incredible, from the fabulous staff and personalised customer service they offer to our gorgeous room and facilities available to us. The cleanliness was impeccable throughout and the in house dining experience was divine. The grounds are stunning and along with the Lodge there is such an enchanting feel about the place. We will be back in September and can't wait!!

Stayed in May 2024

Fabulous place to stay with exceptional service

Stayed in May 2024

Bar and Restaurant were shut the nite we were there so didn't get to eat there, main town a good 20 minute drive so check restaurant is open before you stay, we didn't know till we booked in which was our only let down as booked for a special occasion and was disappointed we had to drive.

Very upmarket definitely 5 star, lovely place and grounds. Everything was very classily done, thought of everything for your stay they went the extra mile. Lovely breakfast buffet.

Stayed in May 2024

Quite and nice. Perfect service

Stayed in May 2024

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A Relaxing Stay at Hana Lodge We recently had the pleasure of spending a night at Hana Lodge in Rotorua. While our stay was brief, it was a thoroughly enjoyable experience. Upon arrival, we were impressed by the grand entrance and the beautiful natural surroundings. The presence of rabbits and alpacas (or llamas) added a charming touch to the property. The hotel itself offered excellent facilities, and the staff were friendly and helpful throughout our stay. Our room was well-appointed and comfortable, with everything we needed for a restful night's sleep. The breakfast service was particularly noteworthy. I opted for the "big breakfast," which offered a wide selection of delicious and satisfying options. Overall, we were very impressed with Hana Lodge. Our short stay left us wanting more, and we would certainly consider returning in the future to explore the beautiful Rotorua region more extensively.

Stayed in April 2024

Tranquil environment, helpful and professional staff

Stayed in April 2024

Nothing

Darsh and company were the best! Awesome experience and property.

Stayed in April 2024

The breakfast was awesomeeeee! We liked it a lot. And also enjoyed a little walk in the Banboo zone. Was very good.

Stayed in April 2024

It had the whiff of a special hosted bed and breakfast but the personality of a commercial hotel.

The approach to the property felt like it was out of a novel. The home was classically old yet renovated... it felt special to be there. The hot tub and sauna were perfect and the pool acted as a cold plunge.

Stayed in April 2024

Too cold to use the pool.

Breakfast was lovely Staff made us feel very welcome, we will return soon. Was a very enjoyable and special weekend Thanks all

Stayed in March 2024

Breakfast was okay. We did not eat dinner as the menu was not very deep and they didn't have a liquor license. The hotel is a bit out of the way, so it's necessary to drive 15 minutes to Rotorua. I did hear that they are in the process of redoing their menu and resolving their license issue, which would be a huge plus in the future. We would still stay here again.

We had a large comfortable room with a balcony. Very new and well decorated. Nice bed. The grounds of the property are beautiful, and the staff is lovely and so helpful. I loved that they were displaying a local artist's work throughout the hotel.

Stayed in March 2024

Breakfast was really good, such a nice and beautiful spot for kids and close by drive to a lot of Rotorua activities too

Stayed in March 2024

Our entire stay was incredible!

Stayed in March 2024

Cold pool Small room 14

Hot tub and breakfast

Stayed in March 2024

Nothing.

The location suites us. The breakfast and dinners were excellent

Stayed in March 2024

very good location Fancy and nice facilities I love it here

Stayed in March 2024

Nothing

First of all, it feels like you're pulling up to your own private mansion. When they say boutique, it's a very accurate description to be fair and in the best of ways. Being offered a drink and a cold towel upon checking in was a really nice touch as well :) Warm welcome indeed. From staff, the rooms, the hot tubs, service in the restaurant, everything was top-notch. The Hotel Managers Darsh, was absolutely outstanding and always made sure I had everything I needed during my stay. Couldn't recommend this place highly enough, so don't hesitate. It's worth it.

Stayed in March 2024

The room was lovely, it's all the little touches, the mini bar is complimentary which iv never had before, the bathroom was lovely, the staff were very friendly and the breakfast was absolutely delicious I wish we had stayed another night.

Stayed in March 2024

Nothing comes to mind other than we wish we had more time there.

Fantastic property, from the grounds to the staff, all great. We must give a special thanks and mention to the Manager that greeted us and took the time to ensure we were all set and welcomed, Michele. She went above and beyond in making sure we had everything we needed, and additionally, she also took the time to answer our multitude of questions about what there was to see and do in the area. Michele did all this as she was pulling multiple duties on the property, but she was always happy to help, and even went as far as ensuring we had breakfast when we left at 6:45am one morning. Great place all around.

Stayed in February 2024

Nothing I can think of at this stage. Perhaps bathrooms need updating if I had to choose something.

Michelle in reception and the restaurant staff were very friendly and professional. The breakfasts and dinners on site were delicious. It was a very quiet and restful place to return to each day after sight seeing. It suited our age group.

Stayed in February 2024

Beautiful location, highly recommend

Stayed in February 2024

Stunning property that oozes class, loved the room!

Stayed in January 2024

Didn't stay long enough!!

Wonderful,hot and cold options made by a talented crew.

Stayed in February 2024

The evening menu needs reviewing for content and value. As they've just opened this may be teething issues.

We wish Michelle and her staff every success. They were keen to make our stay enjoyable.

Stayed in February 2024