Cnr Stanley and Sydney Street, 9300 Queenstown, New Zealand
#26 of 84 hotels in Queenstown
Guests' ChoiceBased on 2154 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.9
Staff
9.1
Value for money
8.3
Free WiFi
8.9
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End of dialog contentReviewed: 9 March 2024
Doug
AustraliaNothing
Great location
Stayed in February 2024
Reviewed: 9 March 2024
Marie
United StatesThe only thing I was surprised about was that there was not enough storage space to put our clothes, and there were only 6 cloth hangers.
Everything was great, friendly and helpful staff. The hotel is in a nice area. Our room (508) had a beautiful view of the lake and it was quiet. Ah! The breakfast was delicious and with plenty of options.
Stayed in February 2024
Reviewed: 8 March 2024
Barbara
New ZealandGreat location, value for money, friendly staff
Stayed in March 2024
Reviewed: 6 March 2024
Kelly
United StatesFriendly staff, outdoor patio with bar just inside Great breakfast and nice bedding
Stayed in February 2024
Reviewed: 6 March 2024
Pradeep
United KingdomDining hall staff members were very friendly
Stayed in March 2024
Reviewed: 5 March 2024
John
United StatesNeed brewed coffee at breakfast. The two specialty machines were broken one morning. I was concerned for the safety of the staff.
Seemed new!
Stayed in February 2024
Reviewed: 4 March 2024
Philip
United StatesLack of parking space! Had to hunt for a space on the street above the hotel.
Anthony at Front desk was terrific and reorganizing our IHG account and getting us a late check-out...
Stayed in February 2024
Reviewed: 3 March 2024
Cerruti
SwitzerlandThe breakfast buffet was unimpressive as was the bar.
Facilities are new and agreeable , noting especially the bathroom fixtures. The bed was comfortable also.
Stayed in February 2024
Reviewed: 29 February 2024
Rachel
AustraliaBreakfast is not fabulous
Central to everywhere you want to go in Queenstown Clean Tidy
Stayed in February 2024
Reviewed: 27 February 2024
Julie
New ZealandThe breakfast was cold and food under seasoned
Loved the room,super clean and comfy bed,the bathroom was exceptional
Stayed in February 2024
Reviewed: 27 February 2024
Noorul
United StatesLocation ..
Stayed in February 2024
Reviewed: 27 February 2024
Dwi
AustraliaComfortable room, didn't want to leave the room. Walking distance to the town and walking tracks but away from the bustling town. Good food.
Stayed in January 2024
Reviewed: 26 February 2024
Sheldon
CanadaThe set up of the shower in the room is strange. I would’ve preferred an enclosed shower.
Property is pretty central to the waterfront. Breakfast was good. Orange juice dispenser kept clogging so it only trickled slowly in the glass. Should get fresh orange juice without the pulp. Coffee machines were slow to dispense and therefore creating long line ups.
Stayed in February 2024
Reviewed: 26 February 2024
Burgess
AustraliaNothing .
Breakfast was wonderful. Great variety every morning.
Stayed in February 2024
Reviewed: 26 February 2024
Rachel
New ZealandNothing
Everything
Stayed in February 2024
Reviewed: 26 February 2024
Mei
JapanThe design of the shower/bathroom area could be better. Breakfast could do with a little more variety.
The hotel was in a somewhat convenient location on the top of a steep hill just outside of the centre of town. The room was small and cosy with a decent shower. Breakfast was enjoyable. Overall a pleasant stay.
Stayed in February 2024
Reviewed: 26 February 2024
William
New ZealandBreakfast a bit hit and miss.
Richard gave exceptional service throughout stay
Stayed in February 2024
Reviewed: 24 February 2024
Glenis
AustraliaThe later checkin. My room wasn’t ready so I didn’t get into it until nearly 4pm. The staff were apologetic about the delay & provided me with a free drink but after hiking I just wanted to relax.
The hotel is new & the room was really comfortable. It had everything you needed & the later check-out was great.
Stayed in December 2023
Reviewed: 23 February 2024
Kamalpreet
AustraliaWalking distance from city centre.
Stayed in February 2024
Reviewed: 21 February 2024
Marian
AustraliaStaff were extremely helpful , in particular Mark… accommodation bookings
Stayed in January 2024
Reviewed: 20 February 2024
Bibiana
United StatesParking is not free
Modern and comfy and clean.. Service and staff are excellent!!
Stayed in January 2024
Reviewed: 20 February 2024
Michelle
United KingdomBreakfast was tasty. One member of staff was dealing solely with replenishing plates and food. She worked like a Trojan. One coffee machine had queue of 8 guests constantly.
Modern with a great location - 5 min walk into centre (though there is a steep gradient in rd to walk to and from) small but well appointed rooms. Spotlessly clean.
Stayed in February 2024
Reviewed: 19 February 2024
Elinor
CanadaExcellent breakfast, good location close to everything in Queenstown.
Stayed in February 2024
Reviewed: 19 February 2024
Mark
AustraliaIt’s at the top of a steep hill so a bit hard on the cardio walking back up the hill from town
It was very homey
Stayed in January 2024
Reviewed: 16 February 2024
Gagandeep
New ZealandPoor communication. I was told at the entrance that I’d be contacted and operated as I was a member with ihf however no one contacted me. Quite disappointed
Food and bed! Great location!
Stayed in January 2024
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