Cnr Stanley and Sydney Street, 9300 Queenstown, New Zealand
#25 of 82 hotels in Queenstown
Guests' ChoiceBased on 2170 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.9
Staff
9.1
Value for money
8.3
Free WiFi
8.9
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End of dialog contentReviewed: 16 May 2024
Susan
United KingdomPerfect location for our stay in Queenstown
Stayed in May 2024
Reviewed: 16 May 2024
Rafaela
AustraliaThe shower wasn't the most clean
Great breakfast included, very helpful and friendly staff.
Stayed in May 2024
Reviewed: 12 May 2024
Cynthia
New ZealandVery clean.Modern
Stayed in May 2024
Reviewed: 12 May 2024
Rihari
New ZealandA clean and warm facility located close to town, with helpful and welcoming staff. The buffet breakfast was excellent.
Stayed in May 2024
Reviewed: 11 May 2024
Rakesh
Saudi ArabiaBreakfast. No variety. Parking fee was expensive
Close to all tourist sites of Queenstown. 5 to 10 mins walking distance to city center
Stayed in March 2024
Reviewed: 11 May 2024
Sarah
AustraliaParking at hotel is paid but free parking is available on streets behind the hotel, and just a short walk. Rooms are a little small but standard for most hotels i’d say. Oh and showers have frosted walls and this can be seen from where the beds are…. not a big deal but thought i’d share as we found it quite amusing.
What you’d expect from a Holiday Inn. The room was clean, comfy beds, had all the amenities you’d need. By far the best thing was the view (if you get a room with a view). Gorgeous view of the lake and mountains! The area in the lobby is modern, well decorated and welcoming. Breakfast had a good mix of food. Also great to get complimentary drinks to enjoy in the lobby area. Shout out to Tama (I hope I spelt that right)! He was super helpful and friendly, really lovely customer service. Made our time in Queenstown all the more enjoyable. Location is perfect, close to city centre.
Stayed in April 2024
Reviewed: 9 May 2024
Jennie
PhilippinesThe breakfast food is not so good and very limited choices. The coffee was from a machine which isn't the best either. As for the location, it's close to the main town center but going back to the hotel from town is an uphill walk.
The place was clean and the staff were always courteous and eager to help when needed. Check-in and check-out was a breeze. The room was a good size for a solo traveller.
Stayed in May 2024
Reviewed: 8 May 2024
Cleah
Australiagym was a bit small
great location & breakfast, really comfortable rooms
Stayed in May 2024
Reviewed: 7 May 2024
Paris
New Zealand1 hour wait for our room on my partners birthday :(
Staff TAMA was the best staff out
Stayed in April 2024
Reviewed: 6 May 2024
Dorothy
New ZealandPeople and the best breakfast over any other hotel I have stayed in.
Stayed in May 2024
Reviewed: 6 May 2024
Sian
New ZealandThe bed was a little firm.
Fantastic location, lovely, clean and tidy hotel. Room was the perfect size and the view amazing. Would definitely stay here again.
Stayed in May 2024
Reviewed: 4 May 2024
Kerry
New ZealandThe lifts were temperamental - got stuck in it for five stressful minutes.
Basic breakfast but good.
Stayed in April 2024
Reviewed: 30 April 2024
Maria
PhilippinesThe breakfast is monotonous no variations same food every morning
Location perfect view and accessability to CBD
Stayed in April 2024
Reviewed: 29 April 2024
Bailey
Australiabreakfast was borig
the whole experience, the room
Stayed in March 2024
Reviewed: 27 April 2024
Pam
New ZealandGreat stay if anything just didn’t fine the bed overly comfortable!
Breakfast was great, staff great, clean rooms, great location.
Stayed in April 2024
Reviewed: 27 April 2024
Lei
AustraliaNothing
Staff were so friendly and welcoming, especially manager James who sorted out a room change flawlessly. Great location within walking distance to town centre but out of earshot of all the noises. The rooms were very clean and beds very comfortable, with a great view to the lake. Breakfast was ok considering the price. We really enjoyed our stay and would highly recommend it!
Stayed in April 2024
Reviewed: 26 April 2024
Hu
Chinabreakfast is ok for me. Staff is very nice.
Stayed in April 2024
Reviewed: 25 April 2024
Grant
New ZealandNothing
Staff were amazing especially Tama and David. The breakfast was also very special Loved the Great Room. Thank you
Stayed in April 2024
Reviewed: 23 April 2024
Laurel
AustraliaI only received two towels but had four people
The Buffett Breakfast was excellent! Rooms super clean and staff very friendly, I would definitely stay here again with my family
Stayed in April 2024
Reviewed: 19 April 2024
Tracy
AustraliaParking is very limited so make sure you consider this - we arrived prior to check in and nabbed a park as people were checking out .
Nice hotel . Reception staff were outstanding
Stayed in April 2024
Reviewed: 19 April 2024
Daryl
New ZealandFantastic breakfast included. Central location. Comfortable spacious room. Very clean and new feeling. Very friendly helpful staff
Stayed in April 2024
Reviewed: 19 April 2024
Estelle
New ZealandThe glass shower wall
That it was clean.
Stayed in April 2024
Reviewed: 19 April 2024
David
New ZealandParking is relatively expensive,
great new hotel, very tidy and clean. Friendly staff and good buffet breakfast. Rooms are compact but very well appointed with coffee making facility and small fridge. Location is close to town so walkable, parking available but $25 per day
Stayed in April 2024
Reviewed: 18 April 2024
Jonathon
AustraliaClimbing hill from town, but hey what can you do.
Scrambled eggs were fantastic.
Stayed in March 2024
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