28 Red Oaks Drive, Frankton, 9371 Queenstown, New Zealand
#23 of 81 hotels in Queenstown
Guests' ChoiceBased on 1744 hotel reviews
8.6Cleanliness
9.3
Comfort
9.2
Location
8.6
Facilities
8.9
Staff
9.1
Value for money
8.4
Free WiFi
9.0
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End of dialog contentReviewed: 29 April 2024
Soeun
AustraliaThe lobby, buffet restaurant and elevator were noisy due to the large number of group travellers. Breakfast menu is the same every day.
The staff is super friendly. The facilities and rooms are clean and convenient. The cafes and restaurants nearby are delicious. It is convenient as there are large supermarkets and self-service laundry nearby. Close to airport. Appropriate location. Although it is near the airport, it is quiet. Public parking is available at a low price within a 2-3 minute walk from the hotel.
Stayed in April 2024
Reviewed: 28 April 2024
Jordan
New ZealandReally appreciated gym facilities but a few more machines would be really appreciated and a machine to connect to the speakers would be amazing.
Loved the location and staff. Restaurant had great food and service too.
Stayed in April 2024
Reviewed: 26 April 2024
Wen
New ZealandStandard room is a bit small compared to other 4 start hotel.
Breakfast buffet is amazing. Stuff are very nice and helpful
Stayed in April 2024
Reviewed: 26 April 2024
Michael
United KingdomCant think of anything
Very good it seemed to cater for all types of guests. It fulfilled our requirements.
Stayed in April 2024
Reviewed: 26 April 2024
Neil
New ZealandThe staff were friendly and helpful. The room was always tidy, the bed made and towels fresh. Thank you.
Stayed in April 2024
Reviewed: 25 April 2024
Wayne
United KingdomNothing
Comfortable and clean
Stayed in April 2024
Reviewed: 25 April 2024
Wayne
United KingdomNothing
Double room suite, huge bed.
Stayed in April 2024
Reviewed: 25 April 2024
Ekasit
ThailandStaffs are friendly and helpful. Nice and clean room
Stayed in April 2024
Reviewed: 22 April 2024
Thommoj53
AustraliaParking. VERY, VERY few free parking spaces for guests, forcing them to pay an extra $30 per day at a hotel which is already not exactly cheap. In the 2 days we were there, window cleaning was underway for that full week, so the cleaners were blocking the few spaces that were available. Or you can pay $11.50 per day to park down the road in an open car park. To make matters worse, I got caught with a fine ($NZ85 thank you very much!) @ 6.55am for parking in one of about 40 unused parking spaces in the same large car park area not allocated to Holiday Inn. Reception staff were most uninterested in doing anything about it too.
Breakfast downstairs was quite nice, with an adequate range of choices. Dinner on one of our nights was similarly OK. The room was quite new and had good facilities.
Stayed in April 2024
Reviewed: 19 April 2024
Douglas
AustraliaEverything at the accommodation was excellent. Great job by all.
Stayed in April 2024
Reviewed: 19 April 2024
Richard
CanadaLoved the big breakfast and the modern hotel.
Stayed in April 2024
Reviewed: 19 April 2024
Peter
AustraliaBest bed
Stayed in April 2024
Reviewed: 19 April 2024
Janeen
New ZealandParking. Having to pay for parking across the road if the small amount of hotel parks were already taken
Location, price point, clean. Yummy breakfast.
Stayed in March 2024
Reviewed: 18 April 2024
Rob
New ZealandIt was all very good thanks.
Stayed in April 2024
Reviewed: 17 April 2024
Lauren
New ZealandExcellent Location, great evening dining.
Stayed in April 2024
Reviewed: 17 April 2024
Gill
United KingdomNot enough parking spaces allocated to the hotel.
The location was perfect for our last 2 nights in New Zealand before flying out of Queenstown airport ( that was just 5 minutes way). We had a lovely view of the mountains and it was only 10 minutes drive in to Queenstown. Centrally located to visit Arrowtown and Glenorchy.
Stayed in March 2024
Reviewed: 16 April 2024
Graham
AustraliaBreakfast a bit limited and finished at 10.00 am
Clean, friendly, convenient.
Stayed in April 2024
Reviewed: 15 April 2024
Mark
New ZealandCar parks costs too high, and street parking heavily enforced impacting the guest experience
Size of room
Stayed in March 2024
Reviewed: 14 April 2024
Lidia
New ZealandSmelly bathroom- ? Sewerage coming thru air con or drains
Modern
Stayed in April 2024
Reviewed: 14 April 2024
Brian
AustraliaNothing, it was great
Great staff, nothing was too much trouble
Stayed in April 2024
Reviewed: 13 April 2024
Tanya
AustraliaLimited free parking for guests
Great location
Stayed in March 2024
Reviewed: 13 April 2024
Maurice
New ZealandSome things undercooked and over seasoned Lack of variety
The breakfast is not our favourite Just okay I think you need more variety and to change it up a bit as it was exactly the same as when we were there a year ago. Just not that exciting
Stayed in February 2024
Reviewed: 12 April 2024
Annie
New ZealandN/A
Our room was lovely for our 3 night stay. Great location...we didn't even need to go into Queenstown. Supermarket, laundry & really nice restaurants were within easy walking distance. All staff (reception, restaurant) were amazing. Breakfast was included & well worth it...lovely food in the restaurant.
Stayed in March 2024
Reviewed: 12 April 2024
Chris
New ZealandClose to airport
Stayed in April 2024
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