Parking exit/entry was a bit confusing at first and no access to the inside from the lower level, has to walk around to the front door. Maybe some modern locks can be installed? Carpets in hallways are a bit tired, dark carpet in the room, peeling paint on the outside balcony. None of it was a real issue though and didn’t bother us overall for this stay, but just to say that if updated the property will really shine.

Nice views of the lake and mountains, big room, comfortable bed. Nice welcoming reception. We booked very last minute, so it was pricey, but not too bad for QT. We didn’t use any facilities or the bar so can’t comment. Parking was free and seemed to have sufficient number of spots.

Stayed in February 2024

A bit expensive for what you get, but Queenstown seems to be expensive.

Location wasn't right in town centre and currently has road works out the front, but is an easy walk (a little tough coming back up some of the steep hills). Is also buses available across the road. Parking in the town centre is expensive, unless you wait until after 6pm.

Stayed in January 2024

Very dated and worn one towel had a hole in and was ripped

Location and staff were great

Stayed in February 2024

The room and facilities are dated. Shower over bath straight out of the 1980’s. Was expensive per night relative to other options but was available when we needed. No cooking in room. Had to ask for a fan. As a room, it was workable but expected more for the price.

Location and friendly, helpful staff. Nice view of Remarkables

Stayed in February 2024

It's quite expensive for what you get View is nice Kinda is just a regular room with a nice view. Only one robe for four people in the room Parking situation not ideal,parks but run out quick, hard to park and a bit confusing with all the traffic changes

Close enough to town to walk to parkrun and things to do in the city

Stayed in January 2024

Noise from the very busy main road to the front of the hotel - which also had extensive roadworks.

Reasonable location, overlooking the lake (main road in between) and 15 minute walk to central areas. Room was huge and had a balcony.

Stayed in February 2024

We did not experienced the breakfast.

The location is really good, you can see the view perfectly... The accommodation is highly recomended..

Stayed in January 2024

Didn’t know there was road works around it

Was all great

Stayed in January 2024

Our booking said free parking but there were no spaces left and we had to park on the road a long way away which was very inconvenient

Great location

Stayed in January 2024

Great views, comfy beds, great location to town, parking available, great staff.

Stayed in January 2024

Easily confused with the other hotel with almost the same name along the road. Limited food options available if you arrive late.

Great first stop from airport after long trip. Easy parking (although a little hard to find). It’s a 20 minute downhill walk to all the shops and restaurants in Queenstown.

Stayed in January 2024

The TV in the master bedroom didn't work very well and couldn't be turned off with the remote. There was construction work outside which closed the footpath however that wasn't really a problem.

The room was fantastic for a family of four having two spacious bedrooms, two bathrooms and toilets. It was roomy and comfortable and the view was amazing. It was pretty noise proof given guests either side and being on a busy road. We also loved the beds and pillows. They were the most comfortable of all of our stays over two weeks and I want to buy the same pillows as they were so good!

Stayed in January 2024

The parking area for the hotel is a little too small.

The room was very large. It was really nice and well equipped. The room had a large patio with a view of the lake. The patio is far larger than most hotels. It had room for a table and chairs and still plenty of additional space. The hotel is easy to find right on the main road into town. It is walking distance to downtown, which we did several times a day. However, it is a fairly long walk without much to see until the downtown area.

Stayed in January 2024

The roadworks make the surroundings currently unattractive. The road is very noisy. Didn't like having a room on the ground floor.

Conveniently located for participating in Queenstown parkrun on Saturday morning.

Stayed in December 2023

Balcony. I think it needs a little bit of refreshing. And the "water pool" is present when it rains

Close to the town centre. Easy to make day trips. Car park available. Nice view!

Stayed in January 2024

road works during our stay

a bit of walk to the town centre but still ok

Stayed in January 2024

Nice view from the room. Check in was great! Staff was very helpful

Stayed in January 2024

There was one rude receptionist on arrival but the rest were very helpful.

Convenient and car parking

Stayed in January 2024

The sofa was a bit worn out and the upstairs floors were squeaky.

Staff was friendly and helpful. Love the view from the balcony.

Stayed in January 2024

Confusion two hotels with the same name we went to the wrong one

Nice hotel lovely breakfast

Stayed in January 2024

Location, value for money

Stayed in January 2024

Nothing.

Beautiful view from the balcony. Tasty breakfast. Pleasant staff.

Stayed in December 2023

Very old style especially toilets and fittings.

The staff were too good and friendly is the main highlight. Location and view from the apartment is amazing. It’s bit of an old fashioned one hence don’t think the pricing is worth that.

Stayed in January 2024

The bar that evening would have been nice but not essential to the trip.

Excellent location, lovely staff! We were a couple with parents and a baby in a two bedroom. The views are to die for! Our experience here was great. Short walk into town. We play pool in the bar (unlicensed) and had an excellent breakfast one more (restaurant is only open for breakfast). Every staff member is absolutely lovely! We will be back.

Stayed in January 2024

Nothing for kids. There was a bus parked in front of our lake/mountain view for the entire stay, when the view was meant to be a big selling point of the hotel.

The place was comfortable, close to the city.

Stayed in December 2023