88 Frankton Road, 9300 Queenstown, New Zealand
#63 of 84 hotels in Queenstown
Guests' ChoiceBased on 3425 hotel reviews
7.7Cleanliness
8.3
Comfort
8.4
Location
8.4
Facilities
7.6
Staff
8.7
Value for money
7.7
Free WiFi
8.3
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End of dialog contentReviewed: 8 June 2024
Jacob
New Zealand2 teaspoons for a family of 4 2 face cloths for a family of 4 Room wasn’t serviced till 5pm the first day. Soap bolted to the wall was really annoying as the kids can’t reach it Carpark over flowing on first night despite being told there would be planting of parking available
Breakfast on site was good spacious room
Stayed in June 2024
Reviewed: 8 June 2024
Nicole
New ZealandNot the places fault but road works out front were a pain for traffic etc
Lovely and clean easy to find
Stayed in June 2024
Reviewed: 7 June 2024
Mcdonald
New ZealandBetter breakfasts in town.
2 big beds. Veiws were great. Not too far to walk into town.
Stayed in May 2024
Reviewed: 5 June 2024
Deidre
New ZealandClose to town pool table spa pool n easy access for parking. Staff were helpful n friendly. Although restaurant not opened at night staff very helpful with suggestions.
Stayed in June 2024
Reviewed: 4 June 2024
Naresh
New ZealandRoom heating was poor and could merely heat up the space, although there was a heater in each room. Breakfast options were below average.
Convenient location. Excellent lake and mountain views. Comfortable beds. Plenty parking space. Rooms setup over two levels convenient for bigger family groups.
Stayed in June 2024
Reviewed: 4 June 2024
Craig
New ZealandShower over bath
Location and price
Stayed in June 2024
Reviewed: 3 June 2024
Lorraine
New ZealandUnfortunately as out of season restaurant was closed in the evening.
Location, spacious, clean comfortable room. Friendly staff.
Stayed in May 2024
Reviewed: 2 June 2024
Katie
New ZealandGreat location, quick walk into town. Lovely view, warm, spacious room. Comfy bed and great shower.
Stayed in June 2024
Reviewed: 1 June 2024
Lydia
New ZealandGreat view from the room and free spa was awesome.
Stayed in May 2024
Reviewed: 31 May 2024
Marie
New ZealandParking was tight if you have to go down to first level. Sharp 90° bend which we scraped the car getting round.
Nice view from the room and balcony
Stayed in May 2024
Reviewed: 30 May 2024
Laura
New ZealandShower pressure was not great in room, buffet breakfast did not have many options. Otherwise amazing place to stay
The place is beautiful, staff are lovely, plenty of parking.
Stayed in May 2024
Reviewed: 30 May 2024
Shirling
SingaporeOld furnishing. Very low water pressure for shower. No door / curtain for shower area which makes it very cold to shower...
There was tissue provided. Accessible location to attractions.
Stayed in May 2024
Reviewed: 28 May 2024
Suresh
IndiaNothing particular. The room heaters could be better. Felt very cold and time taken to heat up is more.
Location is awesome. The morning views are extra ordinary
Stayed in May 2024
Reviewed: 23 May 2024
Peta
New ZealandWas apprehensive when we pulled up, the exterior needs a good clean. We were woken up to road works right out the front of our room, and had clearly been there a while. If we were notified of the roadworks in advance we would have gone elsewhere.
The room was warm and a good size with a nice view
Stayed in May 2024
Reviewed: 22 May 2024
Helen
New ZealandOdd smell in the room
Clean room with plenty of space
Stayed in May 2024
Reviewed: 21 May 2024
Feverwkl
Hong KongA bit unfortunate that our view is slightly block by a giant tree. the lower level carpark was hardly noticable, we had to ask the staff to find it.
Amazing view to the lake, great location, 3 minutes drive to all the main attractions in queenstown. The staff are incredible nice and there's a bar and some boardgames in the lobby. Spacious room and toilet, we have no problem getting 3 big suitcases wide open in the room
Stayed in May 2024
Reviewed: 20 May 2024
Lalith
New ZealandHappy
Happy
Stayed in May 2024
Reviewed: 19 May 2024
Meagan
New ZealandReceptionist was rude and not helpful on check on. Bathroom was not clean and hairs in the shower
Room was nice and warm when I arrived
Stayed in May 2024
Reviewed: 15 May 2024
Tia_m19
AustraliaHaving to change elevators to get to the carpark
The room was nice and warm, lovely virw outside
Stayed in May 2024
Reviewed: 14 May 2024
Leanne
New ZealandNo conditioner in shower
Great location. Fabulous views Very tidy and modern
Stayed in May 2024
Reviewed: 13 May 2024
Catherine
New ZealandRoad noise and having a bus stop right outside the room was a minor downside
Welcoming and efficient staff, pleasant, clean and comfortable room, close to town
Stayed in May 2024
Reviewed: 11 May 2024
Ellen
AustraliaTwice we have stayed here and both times the spa wasn’t working. Also, having the toilet paper holder attached to the bath tub wasn’t a good idea as it gets wet from shower/bath and always had to remove it and put it on the bench whenever we would shower/bath
Location is great. We were on ground level which was nice but we have stayed on level 3 before which had a much better view of the lake and surrounding mountains. The parking is plentiful and access to the hotel easy.
Stayed in May 2024
Reviewed: 6 May 2024
Laura
New ZealandSpa wasn’t working
Location and staff were great. Beds were super comfy too
Stayed in May 2024
Reviewed: 4 May 2024
Bianca
Philippineslack of food , no available restaurant
location
Stayed in May 2024
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