Very noisy /thin walls/doors very loud when opening and closing. No hotel car park

Free hot drinks, great location, high end hair dryer and straightener, lovely roof top!

Stayed in April 2024

I just didn't love that the bathroom was the entrance to the room and once you showered, the floor was wet pretty much through out when you were getting ready. The bunkbed room was tiny but all you needed..would have been nice to have a wall between the shower and toilet though instead of a curtain. But would definitely stay here again!

Really lovely staff! Friendly and helpful. There are clean and comfortable beds, great hot water and pressure in the showers. I loved that it came with a hairdresser AND hair straightener! The lights were also cool and it was easy to hook up to Netflix. The balcony was cool although mostly construction outside right now. The common area on floor 2 was exceptional!

Stayed in April 2024

Sheets had a stain unfortunately. Noise unfortunately travels through/under the door so it can be loud.

The rooftop and social rooms. Great that if you're getting take aways you don't have to sit in your room. Great that the TV's you can use for streaming.

Stayed in March 2024

Roadworks at front of hotel

Location and modernity.

Stayed in April 2024

I didn’t like the private bathroom integrated with the room with glass doors.

Great location at heart of Queenstown, friendly staffs and good facilities. Hot drinks provided at vending machine is quite nice!

Stayed in April 2024

Nil

Great central location, stored our bags whilst hiking for 3 nights.

Stayed in April 2024

Nil

Great central location

Stayed in April 2024

Nothing to say

Spotless clean, great comfort, and amazing location!

Stayed in April 2024

Roadworks outside make access a bit tricky

Great location and spotlessly clean

Stayed in April 2024

There were no pricing listed for coffee offerings that I could find No fridge in the room

Very convenient location Pleasant staff

Stayed in April 2024

The time restrictions on some things such as the heated towel rail and air conditioning unit were frustrating, as well as not having a window that opened to let in fresh air. A plain hot water option in the drink dispenser would be great for people wanting to make their own hot tea, for example. There was too many emails from MiPad prior to arrival. One or two bigger ones with sub-headings on information would be better.

The location was pretty handy for walking to and from town, despite the outside disruptions. The room was clean and tidy.

Stayed in April 2024

My husband and I loved this accommodation. It's close to town, clean, easy to get around and has the friendliest staff. We loved the coffee/tea machines on each floor (complimentary beverages) and the terrace. Even though it rained while we were at Queenstown, we managed to do some trekkings, visit Milford Sound (a must during the wet season) and visit the town. We highly recommend this place for anyone visiting Queenstown.

Stayed in April 2024

Not a big deal. The checkin procedure using the app was confusing and we couldn't enter the main door the first time.

Really central location. The room is basic, really clean and really practical.

Stayed in April 2024

Car parking and accessing the property was terrible with the construction going on.

Stayed in March 2024

Great location, close to town. The roof top terrace was great for an evening drink and watching the world go by.

Stayed in April 2024

My room was close to the main lobby and noise was an issue.

Staff was great, location near the city center was great.

Stayed in March 2024

Room was very compact. Major renovations being done to the road in front of the hotel - made access difficult.

Really close to town, comfortable bed and quiet room.

Stayed in April 2024

Road infornt of the hotel is under construction.

Location is the best, can walk to Skyline, Fergbuger, etc.

Stayed in April 2024

No parking lot except for the public pay lots behind the hotel. There is major construction going on that will continue for another year or more, and this made it very difficult to find the hotel.

It was modern, had laundry facilities, a large elevator (lift), friendly concierges, and the location can’t be beat. The color-changing mood lighting in the room was hilarious!

Stayed in March 2024

There is major construction happening directly in front of this hotel therefore your access to the adjacent carpark is closed off. You have to walk all the way around the building to access it. Otherwise you can be like us and just ignore the "footpath is closed" sign and walk through the hedges at the side of the building and hop off the retaining wall to access the carpark. This construction looks like it will be there well into the remaining 2024 year.

Location and modern amenities with Netflix tv. The free hot drinks bar is pretty cool too with ice cold water and ice to refill your water bottle.

Stayed in April 2024

Had to ask to change rooms as damp odour coming from shower. One of the receptionists was really disinterested and unfriendly.

Location great

Stayed in April 2024

The drink vending machine. A jug and a couple of teabags in the room would be better. The machine on my level was out of order so to get a mediocre hot drink you had to go down a floor.

Convenient location

Stayed in April 2024

nothing

Location was perfect! Everything in the city was within a walk, i.e. groceries, coffee, restaurants, Saturday Market, lake, public transit

Stayed in February 2024

No in-room fridge and small space. Requires technical proficiency and dependency on phone for check-in and check-out.

Convenient location, fair value and clean. There's also free coffee available from the hallway coffee machines.

Stayed in April 2024