89 Hutt Road, Petone, 5012 Lower Hutt, New Zealand
#29 of 29 hotels in Lower Hutt
Guests' ChoiceBased on 267 hotel reviews
4.7Cleanliness
5.5
Comfort
5.6
Location
7.0
Facilities
5.1
Staff
6.1
Value for money
5.3
Free WiFi
6.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 April 2024
Henry
New ZealandOther then a microwave I had to cook on my camping cooker
Cleaned every day
Stayed in April 2024
Reviewed: 19 April 2024
Marjorie
New ZealandThe musty smell, and stains in the carpet, cobwebs spiders, outdated drab needed good do over
No problem parking
Stayed in April 2024
Reviewed: 18 April 2024
Burton
New ZealandLights in bathroom didnt work, Cockroach in bathroom.
Location-walking distance to town.
Stayed in April 2024
Reviewed: 16 April 2024
Corey
New ZealandCleaner
Location
Stayed in April 2024
Reviewed: 16 April 2024
Nicole
New ZealandBit old
Perfect for what it was needed for. Somewhere to sleep. Nothing fancy, but have stayed here a few times.
Stayed in February 2024
Reviewed: 10 April 2024
Aaron
New ZealandStained carpet. Dirty towels/facecloths. Broken toilet seat. Poor wifi. Small table in room that was totally unusable. Fridge didn't keep anything cool.
Location
Stayed in April 2024
Reviewed: 8 April 2024
Diane
New ZealandI understood there were 3 separate beds - there were just 3 to sleep 3 people. The shower!! Could not avoid flooding the entire bathroom floor, due to no significant "lip" on the floor and the curtain not retaining the water flow.
Location and no stairs
Stayed in April 2024
Reviewed: 7 April 2024
Ross
New ZealandIt was annoying to have to go to another motel to check in. It would have been helpful to have a small map or arrow to show which way to go and get key, instead of having to guess. We felt needing to wash dishes in the bathroom sink was unhygienic. Even to have a basin provided for dishes would be helpful. When the room was serviced we only had one bathtowel left instead of 2. The limited TV channels also had Netflix and YouTube, but the latter 2 kept cutting out and going back to menu, so frustrating when watching a movie or series I am sorry I didn't read the reviews before booking!
Bed was comfortable. It was close to the venue we needed to go to.
Stayed in April 2024
Reviewed: 25 March 2024
Colin
New ZealandWe could not find the remote for the TV and we had to walk to the sister hotel up the road to get our key and then back to tell them there was no TV remote. No-one came with a remote so we went out for a meal and when we returned still no remote/ No TV. Very disappointed with the service.
It is hard to find Good reasonably priced accommodation in Lower hut or Petone so we did not expect anything fabulous so I would call it Adequate for the price we paid for just one night.
Stayed in March 2024
Reviewed: 21 March 2024
Talie
New ZealandIt was cold the blankets weren’t sufficient. Very old style.
N/A
Stayed in March 2024
Reviewed: 8 March 2024
Phil
New ZealandThe floors were a bit dirty.
A place to sleep
Stayed in March 2024
Reviewed: 7 March 2024
Rex
New ZealandMiss hanging curtains, torn bedspread, access to shower, benchtop requires spruce up e.g. painted. Seating in the room was poor.
The convenient location.
Stayed in March 2024
Reviewed: 4 March 2024
Bruce
New ZealandVery noisy
Stayed in February 2024
Reviewed: 1 March 2024
Geoff
New ZealandOnly 1 small pot for cooking. Toilet cistern trickled continuous. Taps in bathroom needed tightening. Charged more then advertised. Got a email from booking. Com saying our payment hadn't gone thru when it had.
Location great. Very clean.
Stayed in February 2024
Reviewed: 29 February 2024
Wayne
New ZealandThe Bed was comfortable and Warm, the room was clean but old. The tea coffee area was not clean. Particularly the cutlery and there was no tea spoons
Stayed in February 2024
Reviewed: 22 February 2024
Campbell
New ZealandMystery white stains on bed covers
Stayed in February 2024
Reviewed: 19 February 2024
John
New ZealandOld style basic accommodation really the rooms need doing up but then they would cost more so you get what you pay for i suppose . Every thing is there its just old and tied. We also had to walk to the next motel to pick up the key as they dont have the office staffed at this motel .
Stayed in February 2024
Reviewed: 18 February 2024
Graeme
New ZealandRoad noise Needed a bowl, spoon and glass each instead of having to share Powdered milk instead of fresh Water froze in fridge Curtains falling off rails Stained sofa Unit looked tired and uncared for No staff on site apart from a couple of cleaners
Bed reasonably comfortable but needed better pillow Good wifi Shower hot TV worked ok Fresh towels each day
Stayed in February 2024
Reviewed: 15 February 2024
Wetere
New ZealandUsing water from bathroom basin
Wifi good
Stayed in February 2024
Reviewed: 30 January 2024
Xiao
New ZealandGot upgraded to DuPont motel next door. Extra bed for us.
Stayed in January 2024
Reviewed: 29 January 2024
Colleen
New Zealandneeded maintenance, eg torn curtains
Location was good for the ferry
Stayed in January 2024
Reviewed: 23 January 2024
Bruce
New ZealandAir conditioning none
Stayed in January 2024
Reviewed: 14 January 2024
Wendy
New ZealandThe unit had the promised oven and hob but no pots or pans to use. There was also opened, half used miniature toiletries on a ledge in the shower from previous guests. The motel bill also included additional bank changes despite the fact that the booking stated that the price included all taxes and charges. Staff said I would need to speak to the bank but the issue is actually with confirmation received from booking .com (you!). Please remove the ‘including all charges’ bit that you email out when confirming this particular motel.
Lots of space and great parking.
Stayed in January 2024
Reviewed: 1 January 2024
Straayer
New ZealandOlder building in need of renovation.
Easy to find and available at short notice. Close to area's we were interested in.
Stayed in January 2024
San Francisco, USA
Crianlarich, UK
Legian, Indonesia
Nashville, USA
Queenstown, New Zealand
Barcelona, Spain
Chakvi, Georgia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content