The toilet was not clean.

I liked the location, the look and feel of the hotel. The artwork is really nice. The restaurant was also really good. Overall, the place was clean.

Stayed in May 2024

The bathroom and cabinetry was tired and could do with an upgrade.

The staff were excellent and very helpful. The room was quiet and comfortable.

Stayed in May 2024

Beds were a bit soft for my liking. Lighting in the room was a bit dim. Phone to reception wasn't working. These were only minor issues and I would definitely stay again.

- Excellent location, close to Te Papa and a lot of restaurants, Cuba Street etc. - Was great for travelling with a 5 year old who wanted to go back to the room for a rest in between activities. - Car Parking was good, no need to book in advance (some other hotels I looked at couldn't guarantee a carpark). It is valet parking and the concierge was great to deal with, always had the car ready when I needed it (cars are stored across the road in a secure carpark when not in use). - Reception and Lobby area is nice with lots of artwork to look at. Swimming pool, Spa and Sauna were all in operation during my stay which was a main reason I wanted to stay here, kid loved it. - Staff were friendly and always helpful when assistance was needed. - Size of room was fine for a family of 3. - Large bath tub which the kid enjoyed too. - Tip for guests: the hotel shares their main entrance/ reception with QT hotel. When inputting into google maps use the QT Wellington address (90 Cable Street). The Wakefield St address given will take you to the back entrance which you can't enter without a key card.

Stayed in April 2024

The decor is starting to look a bit tired.

The location is excellent, with all of the main attractions being in close proximity. The huge plunging bath tub was also a main draw card and made good use of the facilities in the hotel (spa snd swimming pool). The bed was comfy and the room very spacious.

Stayed in April 2024

Room was not very high standard worn and grubby bed uncumfy would not return not good value for money although the staff were very nice and helpful.

Good location and nice breakfast

Stayed in April 2024

tv/entertainment options was terrible, if not offering any entertainment options, at least have a smart TV and people can use their own streaming apps, or at least a google chromecast so people can cast to the TV. a small 2 seater chaise for a 4 person apartment was not enough seating. pool was out of order for our whole stay air conditioning system was a bit difficult to figure out, guide how to use would have been good

size of the apartment was great, location was also great. toiletries in bathroom were great. lobby and art were fantastic. Full size 6 seater dining table!

Stayed in April 2024

Breakfast was average

Great location for conferences at the Conference Centre. Stylish and comfortable

Stayed in April 2024

Location, facilities, comfortable room.

Stayed in April 2024

I had emailed the previous day asking for an early check in and received a vague reply. On the day we arrived about 2 (check in at 3) and they said they room wasn’t ready, however it was guaranteed by three, so we left and came back at 3.05. The room still wasn’t ready so we were given two drink vouchers and a promise of an upgrade. Half an hour later the room was ready, however no upgrade. The room was nice and pleasant however dirty utensils in the draw, a questionable smear by the toilet. I tried to ring room service however the room phone wasn’t working. I ring reception 13 times before they finally answered. The room service didn’t take long which was good.

Location and foyer was nice

Stayed in April 2024

Location and decor

Stayed in April 2024

Location

Stayed in April 2024

There should be more information about the entrance to this hotel.

Loved the location, breakfast was amazing. Most staff were friendly and welcoming. We had everything we needed for our stay cation. The art was interesting and quirky, it suited the vibe of the hotel.

Stayed in April 2024

Staff don't seem happy and came across a little aloof.

Large room, funky decore in the room and throughout the hotel. Great location in the middle of Wellington city. Noting the hotel shares its reception with QT. Easy walk to multiple restaurants and bars, shopping etc. There is valet parking onsite and parking around the hotel. All expensive of course.

Stayed in January 2024

Well equipped, clean and comfortable.

Stayed in April 2024

Nothing

We love the ambience of the property especially the arts, paintings and decors and we enjoyed the facilities such as the gym, pool, jacuzzi and sauna. It is a great place to unwind with your family.

Stayed in April 2024

The address on the property on booking.com was not the entrance to use. Unfortunately because of the one way system we had to drive further away to return to the right entrance.

Perfect location. Quiet for being so central. Comfy beds. Staff great after we arrived much earlier than check in time. Would stay again

Stayed in April 2024

Advertises washer/dryer in room, but the dryer function does not work. The maintenance man who came up said that the nine-hour (!) time given for drying a load was accurate, but that it doesn't ever really dry things. They just get warm.

Lovely hotel with nice lounge/bar, ecclectic art, and very well appointed rooms.

Stayed in March 2024

Water from the shower spread across the bathroom floor as the screen did not contain it. Although there was enough space there was no long or comfy chair to sit on.

The shared foyer and facilities with the QT and the art on the walls. Nice large room.

Stayed in April 2024

The jug in the room boils over. It is too small. The shower next to the bath, floods the whole bathroom.

Location was great and I always stay with you in Wellington. Room size and comfort good.

Stayed in April 2024

There were no clean towels in the gym/pool area. Disappointed that Hot Sauce was closed.

The complimentary welcome drinks and the effort to give us a room with a lounge chair. Love the pool and spa.

Stayed in April 2024

Minor points but you asked so; Washing / dryer machine took over 4 hrs to wash then another 3hrs to dry but it worked. Lighting in the rooms was dim, difficult to find stuff in the wardrobe, you'll know what I mean when you stay there but that's the vibe of the hotel.

Great location close to everything in town and the waterfront.

Stayed in April 2024

I wasnt there long to find anything I didnt like

The design of the place was very fancy and artsy. Loved it.

Stayed in April 2024

Nil

Comfortable, clean rooms and friendly staff

Stayed in April 2024

Needed more bar staff as several customers gave up no one there to serve.

Great location for Te Papa and Allen street - eating!

Stayed in April 2024