The apartments are starting to get a little tired and could do with a refresh

The lobby and reception area is fabulous and staff are lovely.

Stayed in May 2024

Excellent location, walking distance to everything. We liked how quiet the room was, no road noise or hearing other guests.

Stayed in May 2024

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Stayed in May 2024

No smart TV so no streaming or casting from mobile device. Rooms needs a little maintenance/ upgrade. Noisy A/C with limted operation from control panel.

Location is great. Close to all restaurants.

Stayed in May 2024

I enjoyed the bath in our room. My intention when booking a hotel was to find one with a pool. The bath was so big that I was content just to stay in our room and have a long bath. I also enjoyed the restaurant and the breakfast that was included in the price. The food was delicious and atmosphere so serene and peaceful (7:30am).

Stayed in May 2024

The traffic and street noise in the apartments was absolutely awful, constant loud noises. Despite the friendly staff and stunning hotel we'd not stay again

The hotel artworks and decor was spectacular

Stayed in May 2024

Had issues on the first night with the washer drier (room service ended up laundering our belongings until the maintenance guy returned the next day). Only one chair in the apartment yet there were 3 of us so hard to sit and eat at the table to eat a meal we had to take turns. Shower kept leaking out the shower when showering so we had to always lay towels down to avoid slipping despite us letting the staff know. Phone lines were down so this was a inconvenience when trying to sort out issues or order room service, There was no booklet in the room of the restaurant menu or drinks menu to look at and plan a meal. Hall way lights were pretty dim could have been turned u a notice.

The deep bath was amazing. The location was spot on and handy to everything at a short distance. Oven and Induction stove top was great! Room service was brilliant and kind. The bar man was knowledgeable despite there being limited stock. Loved the Spa and Pool gym area. Appreciated the little sitting areas to sit and take phone calls etc.

Stayed in May 2024

Trying to find the entry access was difficult as website indicated Wakefield street. I think it may have been temporary but we found situation a bit stressful.

Breakfast was extremely well set out and very good. The hotel kindly allowed us early access to our room which was very much appreciated as we had come across on ferry and husband is a double amputee. This was very beneficial.

Stayed in April 2024

The toilet was not clean.

I liked the location, the look and feel of the hotel. The artwork is really nice. The restaurant was also really good. Overall, the place was clean.

Stayed in May 2024

The bathroom and cabinetry was tired and could do with an upgrade.

The staff were excellent and very helpful. The room was quiet and comfortable.

Stayed in May 2024

Beds were a bit soft for my liking. Lighting in the room was a bit dim. Phone to reception wasn't working. These were only minor issues and I would definitely stay again.

- Excellent location, close to Te Papa and a lot of restaurants, Cuba Street etc. - Was great for travelling with a 5 year old who wanted to go back to the room for a rest in between activities. - Car Parking was good, no need to book in advance (some other hotels I looked at couldn't guarantee a carpark). It is valet parking and the concierge was great to deal with, always had the car ready when I needed it (cars are stored across the road in a secure carpark when not in use). - Reception and Lobby area is nice with lots of artwork to look at. Swimming pool, Spa and Sauna were all in operation during my stay which was a main reason I wanted to stay here, kid loved it. - Staff were friendly and always helpful when assistance was needed. - Size of room was fine for a family of 3. - Large bath tub which the kid enjoyed too. - Tip for guests: the hotel shares their main entrance/ reception with QT hotel. When inputting into google maps use the QT Wellington address (90 Cable Street). The Wakefield St address given will take you to the back entrance which you can't enter without a key card.

Stayed in April 2024

The decor is starting to look a bit tired.

The location is excellent, with all of the main attractions being in close proximity. The huge plunging bath tub was also a main draw card and made good use of the facilities in the hotel (spa snd swimming pool). The bed was comfy and the room very spacious.

Stayed in April 2024

Room was not very high standard worn and grubby bed uncumfy would not return not good value for money although the staff were very nice and helpful.

Good location and nice breakfast

Stayed in April 2024

tv/entertainment options was terrible, if not offering any entertainment options, at least have a smart TV and people can use their own streaming apps, or at least a google chromecast so people can cast to the TV. a small 2 seater chaise for a 4 person apartment was not enough seating. pool was out of order for our whole stay air conditioning system was a bit difficult to figure out, guide how to use would have been good

size of the apartment was great, location was also great. toiletries in bathroom were great. lobby and art were fantastic. Full size 6 seater dining table!

Stayed in April 2024

Breakfast was average

Great location for conferences at the Conference Centre. Stylish and comfortable

Stayed in April 2024

Location, facilities, comfortable room.

Stayed in April 2024

I had emailed the previous day asking for an early check in and received a vague reply. On the day we arrived about 2 (check in at 3) and they said they room wasn’t ready, however it was guaranteed by three, so we left and came back at 3.05. The room still wasn’t ready so we were given two drink vouchers and a promise of an upgrade. Half an hour later the room was ready, however no upgrade. The room was nice and pleasant however dirty utensils in the draw, a questionable smear by the toilet. I tried to ring room service however the room phone wasn’t working. I ring reception 13 times before they finally answered. The room service didn’t take long which was good.

Location and foyer was nice

Stayed in April 2024

Location and decor

Stayed in April 2024

Location

Stayed in April 2024

There should be more information about the entrance to this hotel.

Loved the location, breakfast was amazing. Most staff were friendly and welcoming. We had everything we needed for our stay cation. The art was interesting and quirky, it suited the vibe of the hotel.

Stayed in April 2024

Staff don't seem happy and came across a little aloof.

Large room, funky decore in the room and throughout the hotel. Great location in the middle of Wellington city. Noting the hotel shares its reception with QT. Easy walk to multiple restaurants and bars, shopping etc. There is valet parking onsite and parking around the hotel. All expensive of course.

Stayed in January 2024

Well equipped, clean and comfortable.

Stayed in April 2024

Nothing

We love the ambience of the property especially the arts, paintings and decors and we enjoyed the facilities such as the gym, pool, jacuzzi and sauna. It is a great place to unwind with your family.

Stayed in April 2024

The address on the property on booking.com was not the entrance to use. Unfortunately because of the one way system we had to drive further away to return to the right entrance.

Perfect location. Quiet for being so central. Comfy beds. Staff great after we arrived much earlier than check in time. Would stay again

Stayed in April 2024