16 Chapel Street, 7805 Greymouth, New Zealand
#20 of 32 hotels in Greymouth
Guests' ChoiceBased on 449 hostel reviews
8.4Cleanliness
8.5
Comfort
8.5
Location
9.2
Facilities
8.4
Staff
9.4
Value for money
8.9
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 May 2024
Juwei
AustraliaThe room was rather cold, and the heater provided was too small for the size of the room.
The staff was friendly. It is a good location, very close to the train station and supermarket. Overall, the facility provided was clean.
Stayed in May 2024
Reviewed: 10 May 2024
Ben
New ZealandBathrooms small and outdated. Showers in particular not very clean and either boiling hot or really cold
Really cute house, easily accessible and great kitchen. Room was pretty spacious and cozy. Staff was super friendly and helpful.
Stayed in April 2024
Reviewed: 7 May 2024
Jorge
New ZealandThe hostel was really cozy and tidy, the bed was super nice, the kitchen is well equipped and spacious and Linda was a really lovely person, definitely will recommend it
Stayed in May 2024
Reviewed: 30 April 2024
Christine
New ZealandLocation close to town.
Stayed in April 2024
Reviewed: 29 April 2024
Carla
SpainIt was a bit cold (old building) but they provided really nice thick blankets
Really nice place
Stayed in April 2024
Reviewed: 29 April 2024
Julija
CanadaHuge humidity (or bad ventilation) in the house that I felt always cold staying there. I understand that is an old house, however, I expected to get warm and dry my clothes after heavy rain outside (I stayed in April, i. e. late autumn in New Zealand). My clothers were still wet in the next morning, they did not dry up during the night. It would be really nice to see more hangers and hooks near beds in dormain rooms and in shower rooms.
Very charming house with the history which I loved from the first sight! Very friendly and helpful staff who helped me to reshedule my travel plan when the road was closed due to heavy rain. The location is perfect!
Stayed in April 2024
Reviewed: 22 April 2024
Julia
United Kingdomtoilets downstairs blocked and generally a little rundown
Good kitchen and sitting room
Stayed in March 2024
Reviewed: 22 April 2024
Lynn
New ZealandBasin tap in shower room was loose, but still worked. Not a biggie though.
A very nice ambience in this historic house, lovely touches with the paintings on wall & each room individulized & colourful. We loved our room with windows on 2 sides where we could soak in afternoon sun. Well stocked kitchen & quality linens. Host took time to chat with us at length - Very much appreciated the ride he gave us to restaurant when there was a long wait for a taxi & we had a reservation.
Stayed in April 2024
Reviewed: 11 April 2024
Victoria
New ZealandGreat location, well equipped kitchen
Stayed in March 2024
Reviewed: 8 April 2024
Frances
New ZealandBathrooms were sufficient but needed upgrade. Spa pool no longer operational.
Very close to train station and main shops. The giraffe twin room upstairs was large had good view. Had use of bikes.
Stayed in April 2024
Reviewed: 8 April 2024
Lainey
IrelandThe hostel was great itself with a lot of character to it. The beds could have been a bit more comfortable as they were quite worn down, however they did the job. There is a lovely chilling space in the hostel and there are even instruments which added a nice touch.
Stayed in April 2024
Reviewed: 6 April 2024
Katharina
GermanyBunk beds were incredibly shaky and the mattress was very worn out and uncomfortable. Many things in the building would need to be fixed.
Very good location and beautiful building. Helpful and nice staff.
Stayed in April 2024
Reviewed: 3 April 2024
Jeremy
New ZealandThe place is looking well worn, the downstairs bathrooms were not inviting and need remodeling. In general the place has character and style but but looks dated and needs love
The place is beautiful, staff friendly and location perfect.
Stayed in March 2024
Reviewed: 1 April 2024
Cindy
AustraliaNada
The whole layout. Like a little community but soft and nice. Social areas, quiet areas, seemed to a space for your kind of thing.n
Stayed in March 2024
Reviewed: 29 March 2024
Clare
New ZealandLots of space in a very well equipped kitchen. Lots of information about what to do around the surrounding area as well as further away. Friendly staff.
Stayed in March 2024
Reviewed: 28 March 2024
Martha
United StatesHard to meet fellow guests
Staff was great Fun decor Historical building
Stayed in March 2024
Reviewed: 22 March 2024
Dana
New ZealandAll good
Great location for city stroll
Stayed in March 2024
Reviewed: 22 March 2024
Ken
New ZealandIt meet all my expectations and the staff were excellent
Stayed in March 2024
Reviewed: 19 March 2024
Hannelore
SwitzerlandBathrooms and showers very basic.
Great location and a very nice room.
Stayed in March 2024
Reviewed: 18 March 2024
Penny
New Zealand2nd bed was not as good as the King
Bed was comfortable and activities to do in the living room
Stayed in March 2024
Reviewed: 14 March 2024
Herbert
GermanyEverything was fine. We enjoyed the stay
Stayed in March 2024
Reviewed: 13 March 2024
Vogt
New ZealandKitchen was a bit small, bathroom was a bit weird.
I liked the room, easy afterhours access, well equipped kitchen. Bed was comfy, full linen & towel supplied.
Stayed in March 2024
Reviewed: 6 March 2024
Alfie
United KingdomOlder property so slightly run down but that added to the charm
This place has a lovely vibe, hosts are lovely and as it's a smaller property you're more likely to meet people in the kitchen or lounge and chat (as we did). Love the animal themed rooms. Great for a night for two (we stayed to take the train to Christchurch)
Stayed in March 2024
Reviewed: 5 March 2024
Milan
GermanyThe room(bed) wasn't clean,the shower/bathroom wasn't so clean too
Nice staff, good location
Stayed in March 2024
Florence, USA
Samoëns, France
Kharkiv, Ukraine
Nice, France
Lazise, Italy
Nakhon Si Thammarat, Thailand
Tambov, Russia
Plettenberg Bay, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content