241 Lake Terrace, 3330 Taupo, New Zealand
#57 of 60 hotels in Taupo
Guests' ChoiceBased on 1120 hotel reviews
6.9Cleanliness
7.5
Comfort
7.4
Location
9.0
Facilities
7.1
Staff
8.0
Value for money
7.0
Free WiFi
7.8
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End of dialog contentReviewed: 25 May 2024
Joey
New ZealandCould have done with more towels and swimming towels. Extra rubbish bags. But cleaners were super nice and helpful
We were next to the hotpool
Stayed in April 2024
Reviewed: 23 May 2024
Crarer
New ZealandTea & coffee tucked away in a dresser cupboard. There is a note on the dresser top but I didn't see it so I payed $6 for a cup of tea at the restaurant only to find the 'hidden' goodies afterwards. So this could be mentioned at check-in, or on the information sheet which is handed to guests at check-in.
The location was great, it was really clean & very comfortable. I didnt use it but theres a lovely warm outdoor pool in the cosy central courtyard. Meals are available at the adjoining hotel resturant, but too pricey for my budget. Great parking also. I loved my stay & would stay there again.
Stayed in May 2024
Reviewed: 12 May 2024
Hopkins
New ZealandRestaurant
Stayed in May 2024
Reviewed: 12 May 2024
Katrina
New ZealandThe single beds were too small for adults
The shower was amazing!!
Stayed in May 2024
Reviewed: 25 April 2024
Debbie
New ZealandMotel very retro ..not comfy Needs curtains or blind to cover front door glass panel. Next door(opposite) had bright orange lights on all night. Hard to sleep.
Great location but that is. Good price though.
Stayed in April 2024
Reviewed: 22 April 2024
Matthew
New ZealandGeneral clenliness was poor. Stepped on a blueberry when we first walked into the room, and a pair of children's underwear was found under a bed. Dust covering several surfaces, and dead insects on the window sills, particularly on the higher windows (I'm tall). Walls were thin, and we could hear conversations from next door. General furnishings and room were old and in dire need of refurbishment
The heated pool and lakefront location were excellent. We did not encounter an unfriendly member of staff. They were excellent. Check-in and check-out were easy. The water pressure in the shower was fantastic and very hot. A wide range of TV channels came in handy, as did the kitchen and kitchen amenities.
Stayed in April 2024
Reviewed: 21 April 2024
Sonia
New ZealandThe Oasis reception looked to be permanently closed so we had to go next door to the Millennium Hotel reception to check in. The key was a bit sticky in the door so had to go back to the next door Hotel to sort it. Decor in the rooms are outdated and had old school glass slates above the bedroom windows which left lots of little lake insects on the pillows. Rooms daily clean but stray hair in a couple of places. Reception staff at the Millennium were amazing and helpful. One of the cleaners at the Oasis decided to walk straight into us while checking out as the pathway was narrow and she wasn’t going to move…rude!
Location - lake and town
Stayed in April 2024
Reviewed: 19 April 2024
Graham
New ZealandKey to Door from lounge to deck would not open
Great veiw
Stayed in April 2024
Reviewed: 17 April 2024
Chantelle
New ZealandBeds uncomphy for us.
The location sunsets were stunning 😍
Stayed in April 2024
Reviewed: 17 April 2024
Marie
New Zealandthe furniture was very tired and could do with replacement
I loved that the unit opened out directly to the lake and that the hot pool was only about 20 steps away.
Stayed in April 2024
Reviewed: 15 April 2024
Janaka
New ZealandVery old 3 bedroom apartment
Location
Stayed in April 2024
Reviewed: 15 April 2024
Anna
New ZealandIt had a kitchenette with a stove but the stove top was broken, wouldn't heat. The main pool was too hot - actually had to go to the smaller hot pool with my toddler which was ironically cooler. The fan in the bathroom clacks and the water pump is noisy through the night. The room service was nice but don't tell you it has a surcharge. I booked for the location but it was stormy so didn't get to enjoy it for that. Not much going for it, same price but not as good as de bretts
The room service dinner was lovely. The location is great next to the lake.
Stayed in April 2024
Reviewed: 9 April 2024
Cameron
AustraliaNo issues
The view from the room was amazing and I loved the old nostalgic feel of the place, it's a shame there are not more places like this.
Stayed in March 2024
Reviewed: 1 April 2024
Daniel
New ZealandNoisy with little sound proofing between
Good location, but dated property
Stayed in March 2024
Reviewed: 30 March 2024
Maureen
AustraliaBeautiful right on the lake.
Stayed in March 2024
Reviewed: 29 March 2024
Ellie
New ZealandIt's getting a bit outdated/scruffy. Could do with a fresh coat of paint and some new furnishings.
The pool is awesome!
Stayed in March 2024
Reviewed: 21 March 2024
Heather
New ZealandWifi didn't work on one occasion. It's a bit difficult to find your way around when the reception is closed.
I really loved the location by the lake. It was great to have a heated swimming pool. The room gave me easy access to both, and also I was able to park near to my room so easy to shift luggage.
Stayed in March 2024
Reviewed: 18 March 2024
Rob
AustraliaPremises are showing their age and need a new facelift.
Close to the Lake front.
Stayed in March 2024
Reviewed: 16 March 2024
Sue
New ZealandSee above comment about the door.
the heated pool was great. The bed was a bit soft for my personal liking.I did not get a great nights sleep because the entry door had a glass pane that was not covered and the outside lighting flooded the room.A simple addition of a blind that could be pulled at night would fix this.
Stayed in March 2024
Reviewed: 15 March 2024
Rachael
New ZealandThe indoor spa being located in the hotel next door. This wasn't made clear when we booked. The outdoor spa was a little rough, tiles etc breaking up around the edge.
Location was great - loved being lakeside with the walkway right outside. Overall property was a little dated, but clean & well laid out. Pool was nice. Beds were comfy
Stayed in March 2024
Reviewed: 8 March 2024
Nick
New ZealandI left an item in the room, the Sunday receptionist was helpful but the Monday receptionist was rude and unhelpful. I asked to book for next year, she said she would get back to me but hasn't.
Great location, the pool was great and it was good to be able to access it from our room.
Stayed in March 2024
Reviewed: 7 March 2024
Mackay
New Zealandthe reception was closed from late afternoon so if you require anything you have to go next door. We were in the pool and wanted to use the spa but it was locked. We were not going to get dried and dressed to walk next door to ask if someone could let us in so that wasn't great. Rooms very clean and tidy but decor old and tired. veneer lifting in places etc. had a cold snap and the rooms were freezing - could have done with more blankets on the beds. queen bed fine but smallest single beds ever - okay for kids not so much adults.
10 out of 10 for the view. Lovely warm pool. met the cleaning staff on check out and they were so warm and friendly and smiley. Good shower. But back to the view! I could have sat all day and looked out at the lake and mountains - just amazing.
Stayed in March 2024
Reviewed: 3 March 2024
Anastasia
New ZealandCouch watching TV uncomfortable that’s all
All good
Stayed in February 2024
Reviewed: 28 February 2024
Jos
New ZealandWe were 4 adults in a 2 brm unit. The single beds in the 2nd brm were VERY small
The lake front view.
Stayed in February 2024
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