27 Kings Road, 0247 Paihia, New Zealand
#25 of 33 hotels in Paihia
Guests' ChoiceBased on 1724 hotel reviews
7.7Cleanliness
8.3
Comfort
8.2
Location
8.7
Facilities
7.7
Staff
8.9
Value for money
8.3
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 June 2024
Tracey
New ZealandWater was Luke warm when running the bath and didn’t get to have breakfast before we left as it ended at 9:30 , no instructions to use spa pool tried to use it and was cold , didn’t see a bbq area to cook .
Beds are super comfy , very quiet and private . Lovely front desk guy
Stayed in June 2024
Reviewed: 30 May 2024
Wano
New ZealandEverything was great
Stayed in May 2024
Reviewed: 30 May 2024
Shadey
New ZealandThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 28 May 2024
Dianne
New ZealandShower had a good force but was only Luke warm. I had emailed and asked for a room with 2 beds and received confirmation this would be taken care of only to find on arrival that they hadn’t done this and the room only had 1 bed. This was sorted after talking to the manager.
Nice big rooms
Stayed in May 2024
Reviewed: 28 May 2024
Jacobsen
New ZealandThe hot water in the shower was just warm not hot. Roller blinds had gaps on the sides & middle so it let a lot of light in from the outside security light.
We had booked a premier room, which came with 2 x queen beds so it was nice to stretch out and get a good night's sleep. Beds were very comfortable. We called to say we weren't going to arrive till after 9pm, I think it was Ricky that answered my call and he was really friendly and helpful with my late arrival.
Stayed in May 2024
Reviewed: 26 May 2024
Leanne
New ZealandEverything was great , nothing bad to say .
Great location, easy walk to beach and town. Friendly staff. Room was very clean .
Stayed in May 2024
Reviewed: 23 May 2024
Brian
New ZealandI was expecting additional items in the room. There was tea and coffee provided and small carton of milk, along with 3 mugs and teaspoons. I would have liked perhaps a toaster and dessert plates so i could make a simple breakfast.
location was good
Stayed in April 2024
Reviewed: 17 May 2024
Lucille
New ZealandVery well situated and well maintained- private and within walking distance to town.
Stayed in May 2024
Reviewed: 14 May 2024
Natalia
New ZealandThe t.v. wasn't working (but I understand that this was due to a hotel wide power outage.) The shower was a bit temperamental, going hot and cold throughout. (We're fine with this if the reason is for water preservation.) Also, there was no plates or cutlery in the room. These are the reasons for the 7 rating, but otherwise, it was a pleasant stay.
The staff were extremely friendly and very welcoming. They were also very helpful when we came to them with queries. The beds were very comfy and we enjoyed the room! The location was great, 5min walking distance from town and the beach. We went in winter, but we can imagine this place is awesome in the summer. This place has great personality and very chill and local vibes.
Stayed in April 2024
Reviewed: 13 May 2024
Gabriele
New ZealandPerfect spot for what we were wanting to see/do while in the area. The guy who checked us in (didn't get his name) was absolutely lovely and the guy who checked us out was really happy and upbeat. Glad we chose this place to stay! Would stay here again 100%
Stayed in May 2024
Reviewed: 12 May 2024
Katrina
New ZealandThe faded and damaged NZ flag flying is disrespectful. Spoke to receptionist 12th May who said a new one coming next week.. Lets hope it has been ordered. No mirror in room, only in bathroom. No plug in bathroom for hairdryer.... made for a difficult dry and style.
Huge spacious room, and comfortable beds.
Stayed in May 2024
Reviewed: 11 May 2024
Anita
AustraliaLovely quiet location, spacious rooms. Dinner was fantastic.
Stayed in May 2024
Reviewed: 10 May 2024
Liz
New ZealandThat it wasn’t more modern but then what would that cost?
The price was very favourable. A little outdated to be honest but then we can’t complain.
Stayed in May 2024
Reviewed: 10 May 2024
Susan
New ZealandA microwave would have been useful
Ease of access from car park, location
Stayed in May 2024
Reviewed: 6 May 2024
Maha
New ZealandNo cooking facilities
Love the bathtub love coming back to our beds been made each day. Oh and my partner is allergic to beewax so the owner bought some Kia ora spa products for her to us thanks
Stayed in April 2024
Reviewed: 3 May 2024
Stephen
United KingdomThe pillows!
Good location. Easy parking. Good vfm. Clean.
Stayed in April 2024
Reviewed: 3 May 2024
Annmaree
New ZealandUpstairs location with no lift, awkward to get bags up the stairs.
Comfortable enough room, nothing very stunning.
Stayed in April 2024
Reviewed: 29 April 2024
Huia
New ZealandOne of our rooms Shower curtain smelt bad and the 2 single beds were hard.
The staff were really good, one of the rooms beds were comfortable but the other room beds were hard.
Stayed in April 2024
Reviewed: 29 April 2024
James
AustraliaThe bathroom could do with an upgrade. There was a large service fee on top of the room cost because we elected to ‘pay at property’. Check the small print…it’s there but hard to find.
Good location on the outskirts of town. Large room.
Stayed in April 2024
Reviewed: 25 April 2024
Jo
AustraliaTV didn't work but compensated with complimentary breakfast last morning.
Size of room was great, staff very friendly. Good location
Stayed in April 2024
Reviewed: 23 April 2024
Terina
New ZealandThe tv was not work and would not be working until another 3 days. We were only staying 1 night. Host was very apologetic. After a long day of driving. Realisation it would take time to find alternative accomodation at similar price so late in afternoon. Kept booking. Host did reduce room price by $10. We watched on our own phones. Would have been a much better experience if we could have relaxed and watched a programme together in the evening.
Host was very friendly welcoming. Room was very clean and presented well. Free wifi.
Stayed in April 2024
Reviewed: 21 April 2024
Jay
New ZealandCould hear people in next room as they did not spread guests out with low occupancy.
Large room that was very clean and well appointed. Parking close and manager very friendly Very good value and rooms quite private from surrounding places
Stayed in April 2024
Reviewed: 20 April 2024
James
United KingdomThere was a microwave but no plates or cutlery in the room.
A spacious room at the top of the hotel with parking outside. Comfortable with generally good facilities.
Stayed in April 2024
Reviewed: 20 April 2024
Lesley
New ZealandMore lighting at night in the stairwell and carpark would be an improvement; it's ok but a person on their own may be apprehensive.
The room was great and really spacious, however my partner thought the bed was a bit too firm. Did not use the pool but would like to on future trips; location is perfect and only a few minutes' walk from restaurants, shops and ferries. The staff were really friendly and welcoming. I would definitely stay here again.
Stayed in April 2024
Zweibrücken, Germany
Gdańsk, Poland
St Bees, UK
Kappl, Austria
Antalya, Turkey
Siem Reap, Cambodia
Cagliari, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content