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Reviews of Paihia Pacific Resort Hotel 3.5 stars

27 Kings Road, 0247 Paihia, New Zealand

#25 of 33 hotels in Paihia

Guests' Choice

Review score

Based on 1724 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.7

  • Facilities

    7.7

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 1 June 2024

    9.0
    Lovely place for the price will definitely be back 9.5/10
    • Leisure trip
    • Couple
    • Premier Room
    • Stayed 1 night
    • Submitted via mobile

    Water was Luke warm when running the bath and didn’t get to have breakfast before we left as it ended at 9:30 , no instructions to use spa pool tried to use it and was cold , didn’t see a bbq area to cook .

    Beds are super comfy , very quiet and private . Lovely front desk guy

    Stayed in June 2024

  • Reviewed: 30 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 28 May 2024

    7.0
    Good location and nice rooms
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Shower had a good force but was only Luke warm. I had emailed and asked for a room with 2 beds and received confirmation this would be taken care of only to find on arrival that they hadn’t done this and the room only had 1 bed. This was sorted after talking to the manager.

    Nice big rooms

    Stayed in May 2024

  • Reviewed: 28 May 2024

    7.0
    Good
    • Couple
    • Premier Room
    • Stayed 2 nights
    • Submitted via mobile

    The hot water in the shower was just warm not hot. Roller blinds had gaps on the sides & middle so it let a lot of light in from the outside security light.

    We had booked a premier room, which came with 2 x queen beds so it was nice to stretch out and get a good night's sleep. Beds were very comfortable. We called to say we weren't going to arrive till after 9pm, I think it was Ricky that answered my call and he was really friendly and helpful with my late arrival.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great , nothing bad to say .

    Great location, easy walk to beach and town. Friendly staff. Room was very clean .

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Room and bed were comfy and clean.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights

    I was expecting additional items in the room. There was tea and coffee provided and small carton of milk, along with 3 mugs and teaspoons. I would have liked perhaps a toaster and dessert plates so i could make a simple breakfast.

    location was good

    Stayed in April 2024

  • Reviewed: 17 May 2024

    9.0
    Excellent room,bed was comfy and we could walk to town.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Very well situated and well maintained- private and within walking distance to town.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    Pleasant stay
    • Leisure trip
    • Family with young children
    • Premier Room
    • Stayed 2 nights
    • Submitted via mobile

    The t.v. wasn't working (but I understand that this was due to a hotel wide power outage.) The shower was a bit temperamental, going hot and cold throughout. (We're fine with this if the reason is for water preservation.) Also, there was no plates or cutlery in the room. These are the reasons for the 7 rating, but otherwise, it was a pleasant stay.

    The staff were extremely friendly and very welcoming. They were also very helpful when we came to them with queries. The beds were very comfy and we enjoyed the room! The location was great, 5min walking distance from town and the beach. We went in winter, but we can imagine this place is awesome in the summer. This place has great personality and very chill and local vibes.

    Stayed in April 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Perfect spot for what we were wanting to see/do while in the area. The guy who checked us in (didn't get his name) was absolutely lovely and the guy who checked us out was really happy and upbeat. Glad we chose this place to stay! Would stay here again 100%

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Premier Room
    • Stayed 1 night
    • Submitted via mobile

    The faded and damaged NZ flag flying is disrespectful. Spoke to receptionist 12th May who said a new one coming next week.. Lets hope it has been ordered. No mirror in room, only in bathroom. No plug in bathroom for hairdryer.... made for a difficult dry and style.

    Huge spacious room, and comfortable beds.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Wonderful stay, friendly helpful staff.
    • Leisure trip
    • Couple
    • Premier Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely quiet location, spacious rooms. Dinner was fantastic.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Comfortable it was
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    That it wasn’t more modern but then what would that cost?

    The price was very favourable. A little outdated to be honest but then we can’t complain.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Great value for money
    • Leisure trip
    • Family with young children
    • Premier Room
    • Stayed 2 nights
    • Submitted via mobile

    A microwave would have been useful

    Ease of access from car park, location

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Pleasant
    • Business trip
    • Couple
    • Premier Room
    • Stayed 4 nights
    • Submitted via mobile

    No cooking facilities

    Love the bathtub love coming back to our beds been made each day. Oh and my partner is allergic to beewax so the owner bought some Kia ora spa products for her to us thanks

    Stayed in April 2024

  • Reviewed: 3 May 2024

    8.0
    A good base from which to explore Paihia and Waitangi
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The pillows!

    Good location. Easy parking. Good vfm. Clean.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premier Room
    • Stayed 1 night
    • Submitted via mobile

    Upstairs location with no lift, awkward to get bags up the stairs.

    Comfortable enough room, nothing very stunning.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Friendly staff
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 3 nights

    One of our rooms Shower curtain smelt bad and the 2 single beds were hard.

    The staff were really good, one of the rooms beds were comfortable but the other room beds were hard.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Nice location on the edge of town but pay up front.
    • Leisure trip
    • Family with young children
    • Premier Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom could do with an upgrade. There was a large service fee on top of the room cost because we elected to ‘pay at property’. Check the small print…it’s there but hard to find.

    Good location on the outskirts of town. Large room.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premier Room
    • Stayed 2 nights
    • Submitted via mobile

    TV didn't work but compensated with complimentary breakfast last morning.

    Size of room was great, staff very friendly. Good location

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The tv was not work and would not be working until another 3 days. We were only staying 1 night. Host was very apologetic. After a long day of driving. Realisation it would take time to find alternative accomodation at similar price so late in afternoon. Kept booking. Host did reduce room price by $10. We watched on our own phones. Would have been a much better experience if we could have relaxed and watched a programme together in the evening.

    Host was very friendly welcoming. Room was very clean and presented well. Free wifi.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Great option for visit extremely good value and continental breakfast in perfect spot
    • Leisure trip
    • Couple
    • Premier Room
    • Stayed 2 nights
    • Submitted via mobile

    Could hear people in next room as they did not spread guests out with low occupancy.

    Large room that was very clean and well appointed. Parking close and manager very friendly Very good value and rooms quite private from surrounding places

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    There was a microwave but no plates or cutlery in the room.

    A spacious room at the top of the hotel with parking outside. Comfortable with generally good facilities.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Enjoyed a great but short visit to Paihia and really liked this hotel.
    • Leisure trip
    • Couple
    • Premier Room
    • Stayed 3 nights

    More lighting at night in the stairwell and carpark would be an improvement; it's ok but a person on their own may be apprehensive.

    The room was great and really spacious, however my partner thought the bed was a bit too firm. Did not use the pool but would like to on future trips; location is perfect and only a few minutes' walk from restaurants, shops and ferries. The staff were really friendly and welcoming. I would definitely stay here again.

    Stayed in April 2024

Showing 1 – 25

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