Pillows too soft

Great view

Stayed in May 2024

Although the property had 3 tv's (each bedroom + living area) none of them worked. Poor signal meant it was unwatchable (2 kids) Contacted staff who said nothing could be done.

We stayed in apartment 26 (up the back and on the end). Good views, set back from main road and approx 15min walk into central Queenstown.

Stayed in April 2024

The bed was uncomfortable to sleep in. The double glazed windows blocked out a lot of noise but could still hear the noisy cars and trucks on the road. We also noticed with the blinds down,we could not see out but my husband looked in when he was out on the street and could see us inside. It was a 10-15 minute walk to the Centre of town down a hill but that hill has to be climbed if you walk back. About a $50 taxi from the airport. $15 Uber from town to hotel.

The view. The staff were lovely. The place was clean and tidy. Our towels were replaced daily. The place is well stocked but a bit dated.

Stayed in May 2024

Bathroom was great. Bed was not super comfy but everything else was great

Stayed in May 2024

Room a little ‘tired’ now.

The view. The beds, the pillows, the configuration of the suite

Stayed in April 2024

No cooking facilities.

Clean, close walk to Queenstown.

Stayed in March 2024

Breakfast is a joke

Stayed in April 2024

Room was too small. Beds were very uncomfortable and bad for the back! Good beds were requested on the booking. Did not meet this request.

Stayed in April 2024

Clean and lovely view

Stayed in April 2024

Access only by stairs and/or very steep ramp. Room was very small. Of all of the places stayed in NZ through the week, it was the most expensive and the smallest space. Couldn’t even open our bags properly cause of limited floor area.

Comfy bed

Stayed in March 2024

Modern, quiet, comfortable and clean.

Stayed in March 2024

Chromecast played up continually, booked lake view room thinking we would have a lake view but you can't really see it from the bottom floor. Large apartment with loads of space however the bed and pillows weren't too comfortable. Some information explaining how to use the heating in various rooms may have been helpful. I think for the price we paid we just expected alot more but.. it's queenstown I guess.

The staff member on arrival was lovely, she was so welcoming and helpful. Further reception staff were not as warm.

Stayed in March 2024

The bed felt like sleeping on a concrete slab. Very hard and uncomfortable. Also there was a street light shining right into the bedroom at night. You could close the bedroom shutters but on a warm night you wouldn't get the air con from the main room. Would be better to have black out curtains on the main lounge windows.

The location was excellent! 15min stroll into town, which means you could leave the car in the undercover carpark at the Hotel. View fom Balcony was amazing.

Stayed in March 2024

Noisy work carried out on the roof throughout our first day. We were not warned about it. Debris fell on our balcony throughout the work so could not be used! Otherwise excellent.

Loved the view from the apartment. Helpful staff and very friendly. Clean and very good standard.

Stayed in March 2024

The window wouldn't shut by the road side which meant it was loud and hard to get to sleep. The couch was very uncomfortable and there was construction directly next to the room and they could see in through our windows.

The location was great, the fire place was nice and view was lovely

Stayed in March 2024

Queenstown is pricey. It makes me not want to visit. The rooms have blinds with big gaps in them, I didn't feel like I had privacy. Great water pressure. Rooms were very snug.

Great location, lovely staff

Stayed in March 2024

Our studio unit was below the level of the walkway, so had to keep blinds closed as people walking by could see in. Take care to check when booking. We asked to be moved and staff were helpful and accommodating. However, these units seemed very pricey for what were essentially basement units.

Good location with on site covered parking. Units were clean and well maintained. Helpful, friendly staff.

Stayed in February 2024

Location good, staff very helpful

Stayed in February 2024

Bedrooms and bathrooms had no windows and poor ventilation and overly strong air freshener smell. Lighting in the bedrooms was very bright.

Location and size of room were great. Nice living area and kitchen.

Stayed in March 2024

The parking spots are hard to reverse out of so I had to back in, but there's storage cupboards in the spots meaning I had to stick out pretty far. There's also a fairly steep ramp for luggage, or stairs - no lift facility - this was fine for us but may not work for all.

We spent part of our honeymoon here. There was a note from the staff and a jar of mini brownies waiting for us in the kitchenette (which had enough utensils and such to cook a few meals in rather than always eating out, which was nice). The fireplace was a nice touch and the window view was nice.

Stayed in March 2024

We didn’t get the two continental breakfasts on either of the mornings. We stayed here for our wedding so really disappointing to wake up and not have anything to eat. Have requested some form of compensation and nothing received so far. TV in bedrooms don’t work due to poor reception. Cleanliness leaves something to be desired. Air con unit and fans in bathrooms absolutely caked with dust. So much so we didn’t want to use the air con in the second room we had there was even a mark on the roof from the dust pouring out of it. When booking it stated we had a computer and printer to use. None of this was on the room despite it portraying it would be. Simple things that would’ve made our stay more pleasant and in line with what we paid.

Great location, amazing views and super friendly and helpful staff. Left key out of our room night of wedding and they were really accommodating

Stayed in March 2024

No view

Close to town

Stayed in March 2024

The entrance to the room was shared and those sharing the entrance were very late and noisy on the last night. The accommodation is also out of town and on a busy access to the town so the location for a summer stay could have been better

The facilities were good but the room was small and expensive for a couple. The reception staff were very helpful And always happy to pass on advice.

Stayed in February 2024

Very small and although the view at front was stunning, we were at the back and faced a cliff edge.

Well equipped with plates and utensils, fridge, microwave etc.

Stayed in February 2024