Great service on arrival...very welcoming

Stayed in June 2024

Shower head is very low - made it difficult to wash my hair. Toilet seat is too close to the shower panel. I.e. you have to sit on an angle! I couldn't connect my Netflix to the TV, even though I was following the instructions.

Had a great sleep! Comfy bed and quiet, safe room. Heat pump worked well. Convenient to Auckland CBD. Excellent value.

Stayed in May 2024

All good.

Central location, comfortable clean accommodation and friendly, helpful staff.

Stayed in May 2024

Lower level apartment, heard water running presumably from upper floor shower, but that’s life

Clean, tidy, comfortable, quiet , great value for money and location - all round good spot

Stayed in May 2024

Could put Microwave in room

Stay on level 5 with the most beautiful view ever ✨️ 😍 will always try come back. Staff were awesome 👏 so close an easy to find

Stayed in May 2024

All good.

Room was really good. We stay there whenever we come to Auckland because price is good, rooms have views of the city, very clean and staff very friendly. On this occasion, there was something wrong in the room, beyond the control of the hotel. As soon as we advised them, we were moved to straight away. Very helpful abd great follow up.

Stayed in June 2024

N/A

Great location! Loved the layout, practically a mini apartment!

Stayed in May 2024

Nothing

Well maintained and good location.

Stayed in May 2024

We like everything, there was nothing not to like.

The room was tidy and clean, the view was great, looking out to the water and we love the location as it is central to everywhere.

Stayed in May 2024

Location, free parking. Repeat stay

Stayed in May 2024

No complaints here about the room, just the lady at the restaurant was quite rude.

Great size rooms, great value for money, lots of space and everything you would need.

Stayed in April 2024

The room is a bit old in terms of style

Essential hotel close to Auckland. The room is minimal but comfortable and clean. the breakfast is very good, you can choose to pick from the buffet or order special plates like benedict eggs or porridge. The intolerance or special diet are well considered.

Stayed in May 2024

I got stuck in the elevator and the reaction to my alarm call took just a bit too long.

The staff were very friendly. The location was excellent. Within walking distance to the center of Auckland, near Auckland Museum and many restaurants. Beds were good and the bathroom was nice. We also had a good view of the Skytower.

Stayed in May 2024

The king bedroom felt a little tight on space and the family room could certainly benefit with additional wardrobe space. Coming from Canada, we noticed that the majority of New Zealand bathrooms don't have fans to disperse steam from showers, instead relying on high windows that open. Unfortunately these windows open to the open air hallways and we found it slightly off-putting feeling that other people could hear us so clearly (and also it being cold from early evening until after the sun rose).

Our family of five adults split into two rooms. Both rooms enjoyed the views towards downtown Auckland and the updated bathrooms. The family room was great having a kitchenette and dining/gathering space as it was nice to gather together at the end of the day. The king bedroom had excellent wardrobe space. The neighbourhood was quiet and as we loved to walk, the 20-30 minute distance to the Spark Arena / downtown Auckland was easily managed. Rosie & its' sister cafe Little Rosie (4 minutes down the road) are great spots to stop and grab a bite.

Stayed in April 2024

Efficient staff and refurbished room. Very convenient location.

Stayed in May 2024

Spaceous living area, and bathroom. Bedrooms have plenty of space for luggage. Kitchen is large with essential amenities. Easy access from reception to unit, stairwell or elevator for access to and from car and room.

Stayed in May 2024

Parking diagonal!! Although appreciated FREE parking on site 😊

The receptionist that attended my bookings was exceptional.

Stayed in May 2024

The Standing Shower base is too high.

Stayed in May 2024

Everything

Stayed in May 2024

Clean, but not spotless The walls were pretty scratched and tatty in places - obviously from suitcases and the like. 2nd room or our 2 room apartment was on the small side, but still ok

Handy location Great having a restaurant on site Lovely view from our room

Stayed in May 2024

Location was not great but we booked without knowing so obviously that’s our responsibility. Felt a bit like a motel.

Clean and tidy and bed was comfortable. Good restaurant/ cafe. Staff were friendly and helpful.

Stayed in May 2024

The restaurant was very good. All the prices were fair.

Stayed in May 2024

Intolerant entitled guests. Complaints regarding frivolity no music no singing just voices the odd scream 😝

Room size parking location view

Stayed in May 2024

For a hotel conference Centre we felt that they should have provided shuttle service from Auckland airport. The airport itself is a complete mess, disorganized, poor directions provided and Very difficult to locate taxi’s which were located about 1/2 mile from terminal.

Convenience. My family recommended hotel.

Stayed in May 2024