21 Robins Road, 9300 Queenstown, New Zealand
#5 of 80 hotels in Queenstown
Guests' ChoiceBased on 439 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.6
Facilities
9.4
Staff
9.8
Value for money
8.8
Free WiFi
9.4
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End of dialog contentReviewed: 24 February 2023
Richard
United StatesNothing
Lovely hotel with large, well-appointed rooms, friendly staff and convenient location.
Stayed in February 2023
Reviewed: 21 February 2023
Vicky
United Kingdomnothing
lovely comfortable rooms. great welcome from the staff. fantastic food for breakfast.
Stayed in February 2023
Reviewed: 20 February 2023
Andrew
AustraliaThe showers were very difficult to operate and the glass wall around the toilet/bathroom was …… well, strange. Charging extra for cappucinos at breakfast was petty.
Very friendly and efficient staff (especially Lucretia). The afternoon cocktail hour was very pleasant.
Stayed in February 2023
Reviewed: 20 February 2023
Donna
United StatesBreakfast and location we're great! Staff were efficient, friendly and get.
Stayed in February 2023
Reviewed: 18 February 2023
Frank
United StatesMade to order breakfast was delicious. Service top shelf.
Stayed in January 2023
Reviewed: 16 February 2023
Fernanda
MonacoNot much space for bags and no wardrobes for clothes, had to leave bags in the living room. shower without glass door
Staff were amazing, spacious living room and breakfast was delicious
Stayed in February 2023
Reviewed: 12 February 2023
Philipa
New ZealandAir conditioning not effective and road noise from room
Great modern rooms and fabulous staff
Stayed in February 2023
Reviewed: 5 February 2023
Nick
United StatesStaff was amazing. Always helpful and polite
Stayed in January 2023
Reviewed: 4 February 2023
Karl
United StatesThere was nothing about the hotel that I didn’t like.
A true boutique hotel 5 minute walk from city center. Staff were all very friendly and helpful, especially Cam at the front desk. Breakfast was excellent and high quality. I had eggs Benedict with smoked salmon 3 times. Evening happy hour was great with a few decent wines and beers.
Stayed in February 2023
Reviewed: 2 February 2023
Kurt
United StatesThe street noise from the rooms facing the street was unpleasant.
Breakfast was fantastic, made to order, and absolutely delicious. Coffee was also some of the best we had in New Zealand.
Stayed in December 2022
Reviewed: 30 January 2023
Victoria
AustraliaFreshly cooked breakfast options as well as cereals and pastries. All very good. Enjoyed breakfast. Staff were always helpful, happy, attentive and friendly. Housekeeping was excellent every day and the rooms always very clean. Enjoyed the boutique style vibe as well as chatting to other guests at the drinks and canapés 6-7pm every evening. Overall we loved our choice of accommodation. Smaller and more personalised.
Stayed in January 2023
Reviewed: 21 January 2023
Michelle
United StatesNothing, loved it all.
Loved the staff and the room amenities and layout.
Stayed in January 2023
Reviewed: 16 January 2023
Young
AustraliaHotel is located to the sidewalk and road so it was loud at night with drunken people and noise from cars if your rooms with gondola view. Also, one of blinds are broken..
Excellent location and kindly staff
Stayed in December 2022
Reviewed: 15 January 2023
Rodney
United StatesA beautiful property in a great location. Just steps away from the heart of Queenstown. Staff was incredible. 5-star hospitality. Excellent in every way.
Stayed in January 2023
Reviewed: 14 January 2023
Denis
BrazilI liked everything.
Super nice staff very nice room, great breakfast, and a happy hour every day for guests.
Stayed in January 2023
Reviewed: 14 January 2023
Michelle
AustraliaExcellent service, staff and location.
Stayed in January 2023
Reviewed: 10 January 2023
Leslie
United Statesquite expensive and my room had electrical problems and would have not power when the there was a trip of the circuit breaker. very frustrating as it happened several times and I could not charge my phone.
very nice staff. loved the happy hour each late afternoon to meet fellow travelers. delicious breakfast.
Stayed in November 2022
Reviewed: 5 January 2023
Michelle
AustraliaI wish I could have stayed longer
excellent service, comfy rooms and delicious food
Stayed in December 2022
Reviewed: 5 January 2023
Neel
AustraliaCar park doesn't have a space for every room in the hotel and there is no elevator to the second floor where some of the rooms are located.
Location, style and the facilities in the room were amazing. Breakfast tasted great.
Stayed in January 2023
Reviewed: 1 January 2023
Michelle
AustraliaWith so much accomm choices in Queenstown I settled on QPBH and so very pleased I did. Service was on-point for our 3-night stay. Nothing was too much trouble including assistance with hiring e-bikes and parking of our vehicle. Being greeted by your first name at breakfast blew me away and all staff were exceptional. The bathroom was next level with a glass ceiling and a novelty to watch the paragliders whilst showering! Thanks QPBH
Stayed in December 2022
Reviewed: 25 December 2022
Daniel
United Statesthe Wi-Fi was terrible. it was so slow that I couldn’t even open emails.
room was beautiful, staff was excellent, location was excellent, breakfast was great.
Stayed in December 2022
Reviewed: 24 December 2022
Aeg3012
AustraliaThe water in the shower wasn't very hot, we really struggled to get a hot shower. Also, the room was really clean but the balcony seemed forgotten. There were quite a few cobwebs and dust on the outdoor furniture but we didn't really use the balcony anyway so it wasn't a big deal.
A really lovely little hotel, in a super convenient location. The bed was really comfortable and the decor was beautiful.
Stayed in October 2022
Reviewed: 13 December 2022
Declan
AustraliaBeds were amazing. Staff very friendly.
Stayed in December 2022
Reviewed: 13 December 2022
Hattaya
ThailandQT park Boutique hotel is more than perfect!!! All staffs are very nice and friendly. The room was absolutely stunning. The location is so close to every place. Breakfast is so delicious. I highly recommend this hotel. Believe me, You will love this hotel. It is the best hotel that I’ve ever stayed in New Zealand. I love it.
Stayed in December 2022
Reviewed: 9 December 2022
Xinran
New Zealandnothing
quiet, peaceful, feels like home but like a very fancy home
Stayed in December 2022
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