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  5. Reviews of Quest Parnell Serviced Apartments

Reviews of Quest Parnell Serviced Apartments 4.5 stars

8 Heather Street, Parnell, 1052 Auckland, New Zealand

#70 of 484 Holiday rentals in Auckland

Guests' Choice

Review score

Based on 804 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.3

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 3 June 2024

    9.0
    Will definitely rate this as one of our top 10 for accommodation
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Location is handy to shops, check in was super easy and fast we managed to check in early which almost always never happens. service awesome, furniture was comfortable, facilities probably need upgrade like bathroom taps and no locks on bathroom doors, and no netting on curtains. But other than that loved our 2 night stay. we will definitely be back.

    Stayed in June 2024

  • Reviewed: 19 May 2024

    7.0
    Good budget accomodation, nothing vancy but would possibly book again
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    It definitely needs a revamp it’s pretty old, when we arrived the whole place absolutely stunk. Unsure why.

    Close to where we were working, easy to find, staff were helpful and also let us stay in parking for longer. Was able to sleep 5 of us and they changed the beds to singles to suit us.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Great location, great service. Recommend
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing, would stay again. Just price point is important.

    Location, and easy check in

    Stayed in April 2024

  • Reviewed: 10 May 2024

    7.0
    Was staying for 1 night only for an event. Nice cafe at end of road.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Very dated. Stains on furniture and floor.

    Location was excellent. Fabulous cafés close by. On the bus route.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Fantastic
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights

    Nothing to dislike

    Great stay

    Stayed in March 2024

  • Reviewed: 27 April 2024

    7.0
    Good
    • Business trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    It was abit outdated. New carpet would make a big different. It was abit pricey for what you got.

    Spacious room. Comfy bed. Clean and tidy

    Stayed in February 2024

  • Reviewed: 22 April 2024

    9.0
    Convenient location, easy check-in, comfortable beds and friendly staff.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night

    The location was great - only minutes away from all the action on Parnell Road. The staff were so friendly and accommodating. Onsite parking was an added bonus.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Considered moving on day 3 to more comfortable updated accommodation but was told we still had to pay for the entire sta
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    A few things can be done to improve the experience: kettle flip switch fell off, one down light in lounge didn’t work. Lighting in living area was very dull. Water dripping on balcony from above unit. No working exhaust fans in both bathrooms. No ventilation in both bedrooms (would have been nice to have windows that open or sliding doors). Toilet paper wasn’t replaced & had to be requested after room serviced. Clothes & towels washed in apartment didn’t dry even after more than 2 hours in the dryer. Dryer definitely doesn’t work in apartment 22. Shubham at reception was the best at customer service & made our stay a good one.

    Location & affordability

    Stayed in April 2024

  • Reviewed: 29 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Black scuff marks on walls which could be removed easily

    Location and apartment style

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    The reserved parking was dark and hard to find my spot

    I loved the room we stayed in, had a nice little deck area and the room was clean tidy and spacious

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Nice big room, enjoyed the ranch slider that acted like a mini balcony and YouTube on the Tv before bed

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    super cozy - always smelt nice when walking in the room. shower super good too! loved the layout, very unique
    • Leisure trip
    • People with friends
    • Studio (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    no outlets by the bed

    such an amazing location with such a comfy bed

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    An excellent apartment for short or long stay
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night

    Two double bedrooms was ideal as travelling with an overseas visitor. Apartment had two bathrooms and all the amenities needed for a short or long stay. The receptionist was very welcoming and being able to park our car underneath the building was very handy and secure.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    good, thank you
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 3 nights

    bed not the most comfortable

    Staff and location, room size, facilities

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    Great little spot, the parking just made it so great
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 1 night

    Nice Comfy Beds and Quiet Aircon

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Studio (2 Adults)
    • Stayed 1 night

    would have been good to have been able to adjust the air conditioning fan lower as a bit noisy overnight. and peppermint teabags - luckily I had my own.

    very clean, comfortable bed and helpful staff

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    Very good will come again
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Toilet was horrible. Bathroom a bit pokey/toilet to close to the sink. Couches were old and no comfy cushions. Tv was very limited, no sky movie channels etc.

    Location was perfect. Easy to book in and get to our room. Parking was awesome too. Loved the personal touch by the staff member meeting us in the basement and showing where to park and also the personal touch with my name on paper in the park. Very cool. Never had that before,

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Central Location.

    Stayed in February 2024

  • Reviewed: 14 March 2024

    9.0
    Decent accommodation in Parnell with good access to public transport and shops/restaurants
    • Leisure trip
    • Family with young children
    • Studio (2 Adults)
    • Stayed 1 night

    Twin beds were a little soft.

    Within walking distance to the Parnell town centre and only 5 mins walk to Parnell train station. Hotel is located near several blocks of apartments. Has on-site parking ($29 per night). Studio room large enough for 2 persons. Large on-suite toilet/bathroom.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Fine
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    In the morning a cockroach came out of the bed

    Location and comfort

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Studio (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Beds were quite soft

    Great location Very clean. Helpful staff Units were well equipped

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Night away
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Shower vent could use a clean otherwise everything else was fine.

    Great location, easy quick walk to spark arena.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    8.0
    Comfortable and well furnished stay in good location
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There was a couple of minor issues: broken door handle and flickering light. But they were fixed after we let reception know.

    Central to the Parnell shopping precinct. Well furnished and comfortable.

    Stayed in February 2024

  • Reviewed: 29 February 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location

    Stayed in February 2024

Showing 1 – 25

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