34 Red Oaks Drive, 9300 Queenstown, New Zealand
#9 of 80 hotels in Queenstown
Guests' ChoiceBased on 1588 hotel reviews
9.2Cleanliness
9.7
Comfort
9.7
Location
8.8
Facilities
9.5
Staff
9.4
Value for money
9.0
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 March 2024
Ryan
United KingdomNothing. Would have liked more time here
We were given a complimentary upgrade which was a lovely addition. Comfy bed after being in a campervan and bathroom was spacious
Stayed in February 2024
Reviewed: 5 March 2024
Tracey
AustraliaWe didn’t like that we had to leave and couldn’t stay longer and enjoy everything to offer
We made our own breakfast in the kitchen suppled, and the location was great for us as very close to the airport and our rental car return park.
Stayed in March 2024
Reviewed: 5 March 2024
Valerie
New ZealandProximity to the airport, general shops and bus was excellent.
Stayed in March 2024
Reviewed: 4 March 2024
Gaille
New ZealandNil
The facility was excellent and staff were extremely friendly and helpful.
Stayed in March 2024
Reviewed: 3 March 2024
Henricus
NetherlandsDryer didn’t work
New, clean, comfortable
Stayed in March 2024
Reviewed: 1 March 2024
Victoria
New Zealandn/a
I regularly stay here for work so it was nice to have a weekend away with family.
Stayed in February 2024
Reviewed: 1 March 2024
Claye
AustraliaImmaculately clean, well appointed, large rooms & helpful, friendly staff.
Stayed in March 2024
Reviewed: 28 February 2024
Timothy
Australiaas above
no staff after 5pm
Stayed in February 2024
Reviewed: 28 February 2024
Cheok
New ZealandNothing
Clean and the design of the room was well thought out.
Stayed in February 2024
Reviewed: 27 February 2024
Sharyn
New ZealandNothing
It was modern & clean, good location
Stayed in February 2024
Reviewed: 25 February 2024
Joanne
AustraliaNothing
Clean appropriate to requirements, good facilities, nice and peaceful area.. Staff very helpful..
Stayed in February 2024
Reviewed: 25 February 2024
Julie
New ZealandLocation for us was perfect
Stayed in February 2024
Reviewed: 22 February 2024
Ann
United StatesVery comfortable, light and spacious. The staff was helpful and kind.
Stayed in February 2024
Reviewed: 21 February 2024
Bastiaan
NetherlandsSmall improvement potential: In the bathroom, one could replace the small shampoo/conditioner etc with large bottle on the walls which is better for the environment
Superb location, nice and clean, well stocked kitchen
Stayed in February 2024
Reviewed: 19 February 2024
Sylvia
AustraliaModern, roomy and comfortable
Stayed in February 2024
Reviewed: 19 February 2024
Helen
AustraliaThere were construction sites near us but we were out through the day so it wasn’t really a problem.
Close to the airport and quieter than being in Queenstown which was very busy, but handy to where we wanted to go and easier than coping with the traffic in town.
Stayed in February 2024
Reviewed: 18 February 2024
Douglas
United KingdomNothing
Super clean and great facilities.
Stayed in February 2024
Reviewed: 17 February 2024
Sarah
New ZealandThe room was nicely decorated, very clean and tidy and we had a beautiful view of the Remarkables. It was also very quiet.
Stayed in February 2024
Reviewed: 15 February 2024
Jay
AustraliaN/a
Awesome, friendly & super helpful Staff! Nothing was too much trouble for them. Large Rooms very clean & quiet with great bathroom & shower! Kitchen & Coffee Machine were great!
Stayed in February 2024
Reviewed: 15 February 2024
George
AustraliaLocation is out of town, close to the airport
New, clean, tidy, well equipped
Stayed in February 2024
Reviewed: 14 February 2024
Vijay
AustraliaParking is limited as it is shared with residents and we could not get a parking spot late in evening and got a parking fine early morning ing
Great views of Remarkables. Modern apartments very clean and good fittings
Stayed in December 2023
Reviewed: 14 February 2024
Catherine
AustraliaRoomy, well equipped and very comfy. Great to have washing machine
Stayed in February 2024
Reviewed: 14 February 2024
Deepak
AustraliaI like the location, cleanliness of the facilities and the staff who is always there to help you.
Stayed in January 2024
Reviewed: 13 February 2024
Tomoko
JapanNone
Great location. Walking distance to supermarket and restaurant. Good view of the mountains. Clean and comfortable room.
Stayed in February 2024
Reviewed: 12 February 2024
Kathryn
United KingdomNothing.
Modern, slightly out of town hotel. Excellent Laundry facilities in room. Comfy, very clean bed and great range of TV channels. Excellent value.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content