123 Taranaki Street, Wellington CBD , 6011 Wellington, New Zealand
#13 of 58 hotels in Wellington
Guests' ChoiceBased on 3297 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
8.9
Staff
9.2
Value for money
8.9
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 April 2024
Michele
New ZealandLocation of as amazing right in town!
Stayed in March 2024
Reviewed: 21 April 2024
Cheyne
AustraliaGreat location. Big comfortable rooms
Stayed in April 2024
Reviewed: 19 April 2024
Mikayla
AustraliaNothing … however the floor we were on unfortunately was level with the street lamp post and the light shined into the bedroom . No major issue as we shut the curtains and make sure there wasn’t a gap to avoid being woken up by the light. Learnt that after the first night 😅
Conveniently near cbd, the room was a good size and plenty of storage , secure place as you need key card access at night , car park right next to the back entry under cover.
Stayed in April 2024
Reviewed: 19 April 2024
Alison
AustraliaA slight musty smell in one of the studios we rented but it went away when we put the air con on.
Easy check in, even after hours. Excellent communication from Timo.
Stayed in April 2024
Reviewed: 18 April 2024
Kurniawan
Indonesiano 24 hours reception, expensive parking
great location, near everywhere, restaurants, shops. kitchen.
Stayed in April 2024
Reviewed: 18 April 2024
Jason
New ZealandCould have TV on wall where the bed is.
Clean spacious room. Kitchen laundry and dryer good bonus.
Stayed in April 2024
Reviewed: 17 April 2024
Oakey
New ZealandRoom was very warm and only had a small air conditioning unit which took a while to cool down the room but wasn’t bad.
Good location, only a short walk from to everywhere. Staff were extremely friendly and helpful and beds were very comfy.
Stayed in April 2024
Reviewed: 17 April 2024
Masud
AustraliaCould provide better and cheaper parking option
Location and the good room size and its facilities
Stayed in April 2024
Reviewed: 16 April 2024
Cecily
Hong KongThe room has a washing machine and a dryer
Stayed in April 2024
Reviewed: 15 April 2024
Forsyth
New ZealandEverything was good
Everything was good
Stayed in April 2024
Reviewed: 15 April 2024
Parker
New ZealandThe room would have been perfect with a double couch instead of a single chair
Location was great, room size was good handy kitchen and great facilities
Stayed in April 2024
Reviewed: 15 April 2024
Emma
United KingdomLeft our sunglasses behind and they kindly emailed us and arranged a courier at low cost! Very helpful.
Stayed in April 2024
Reviewed: 15 April 2024
Megan
New ZealandFantastic location!
Stayed in April 2024
Reviewed: 13 April 2024
Gabrielle
New ZealandNothing!
It’s spotlessly clean, has everything I needed to look after myself properly. The bed is just amazing! The staff are fabulous too. So friendly and welcoming.
Stayed in April 2024
Reviewed: 13 April 2024
Shannen
New ZealandA restaurant downstairs would be amazing! But not overly necessary when you’re so close to that many food places.
Room was exceptionally clean and the washing machine and dryer are a huge bonus for travellers. It was super close to where I needed to be and easy to find. Wish I could have stayed another night.
Stayed in April 2024
Reviewed: 12 April 2024
Elaine
United KingdomNothing
Very near the seafront and nearby restaurants. Museum just down the road too. Great cooking facilities and great having washer & dryer to hand with washing sachets supplied. Very quiet at night too.
Stayed in April 2024
Reviewed: 12 April 2024
Sandra
AustraliaNeed how to use instructions for all in one washer, dryer for the uninitiated
Wonderful location, comfortable beds, great staff, very helpful.
Stayed in April 2024
Reviewed: 10 April 2024
Perry
AustraliaThe customer service was superb! I stayed in the King Studio and was pleasantly surprised. Very spacious, the TV/kitchenette was divided from the sleeping area and it even had a washing machine.
Stayed in April 2024
Reviewed: 10 April 2024
Nigel
AustraliaHavingb to pay an extra $35 per day for parking
Kitchen facilities were good
Stayed in April 2024
Reviewed: 10 April 2024
Stephen
AustraliaIt was perfect for a solo traveller like me, especially with the room having laundry appliances. It was very spacious and extremely comfortable. Location was perfect with sights in the CBD well within walking distance.
Stayed in April 2024
Reviewed: 8 April 2024
Melissa
United KingdomTv wasn’t in front of the bed
Spacious room, well stocked kitchen and a washing machine and tumble dryer! Also close proximity to Cuba street and bus stop to the ferry.
Stayed in March 2024
Reviewed: 7 April 2024
John
New ZealandThe Induction stovetop was very hard to operate the push pads did not work very well.
A decent size room and really good value for money within walking distance of the Cuba Street and the attractions of Wewllington.
Stayed in March 2024
Reviewed: 6 April 2024
Robert
United KingdomLack of breakfast
No breakfast provided
Stayed in March 2024
Reviewed: 6 April 2024
Geoffrey
AustraliaNot in CBD but would rather stay here.
The hotel and staff are simply fantastic. There is nothing to fault.
Stayed in April 2024
Reviewed: 6 April 2024
Narayan
New ZealandJust need alittle extra attention while cleaning the shower, edge had moulds
Just wow, it was a beautiful stay,beautiful room. So elegant..A+++
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content