770A Great South Road Manukau, 2104 Auckland, New Zealand
#90 of 182 hotels in Auckland
Guests' ChoiceBased on 3047 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
8.5
Facilities
8.1
Staff
8.4
Value for money
8.0
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 March 2024
Tom
New ZealandShower didnt drain properly so would flood
Definately breakfast
Stayed in March 2024
Reviewed: 13 March 2024
Bev
New ZealandDislike, they take $100 deposit and does not go bank in the bank the day you leave
Bed & pillow were comfortable
Stayed in March 2024
Reviewed: 13 March 2024
Melanie
New ZealandI like the good parking, it had reasonably priced restaurant. Not far from bus stop. Room was very nice. Not to far from shops.
Stayed in March 2024
Reviewed: 12 March 2024
Stuart
United KingdomContinuous (throughout the night) disturbing low humming noise apparently coming from an electrically powered device behind a removeable panel in the ceiling. Visitors are advised to check for a similar situation before finally accepting the room offered. No provision (e.g. 100 volts) for electric razors in bathroom.
Excellent breakfast and has an early start. Very good location. Hotel was quiet internally but was not in my room. Reception staff were very helpful when my booked Supershuttle failed to turn up.
Stayed in March 2024
Reviewed: 12 March 2024
John
AustraliaAll good
Convenient to restaurants, breakfast great and a good all day cafe in the hotel. Bathroom well designed and appointed
Stayed in March 2024
Reviewed: 12 March 2024
Alisha
New ZealandThe communication was great , when i needed to ask for anything they were quick to respond. I was super happy with the selection of the buffet breakfast. (Breakfast is a must when staying anywhere) big brownie points! parking was great with so many parks available it made it easy to check out at 10 pack luggage away & indulge in some food before heading on the road again. Definitely will stay again when in auckland!
Stayed in March 2024
Reviewed: 11 March 2024
Justine
New ZealandParking onsite is free and cafe in lobby is tasty and offers a good selection of food
Stayed in February 2024
Reviewed: 10 March 2024
Dianne
New ZealandNo complaints
Very close to rainbows end and a bit of shopping at manukau. Staff and breakfast were all lovely. Free parking
Stayed in January 2024
Reviewed: 10 March 2024
Sekove
New ZealandBed was a bit one sided... was a bit of a lean on the bed. But was comfy though
Breakfast was good. Awesome room
Stayed in March 2024
Reviewed: 10 March 2024
Janine
New ZealandN/A
Location central to everywhere we needed to go
Stayed in March 2024
Reviewed: 10 March 2024
John
New ZealandPerfect location for our business Good breakfast
Stayed in March 2024
Reviewed: 9 March 2024
Margarita
PhilippinesThe property was nice its the big lady at the ground floor restaurant that’s ruined it. Imagine yourself encountering a not so welcoming waitress at your breakfast table is not a good way to start a day. Maybe a more friendly staff at that restaurant is all you need.
The property is far from downtown Auckland but close to the airport. Nice clean room. Staffs are friendly except for ONE! The lady assigned at the Ground Floor restaurant was a bit rude. She seemed to be spying at everyone’s specially at breakfast buffet table. She doesn’t smile, and there’s this look on her face that you can tell that she is annoyed at all customers coming into the restaurant. She’s the big lady that has the scary look. We stayed there for 7 days and the same breakfast was served with no fail. And not much to choose from. 20 minutes uber ride to Auckland city center/ pier.
Stayed in March 2024
Reviewed: 9 March 2024
Phil
AustraliaThe studio room was a great size with a kitchen and laundry. The service from the front staff was excellent . Good stay.
Stayed in March 2024
Reviewed: 8 March 2024
Paul
New ZealandLocation is great!!!
Stayed in February 2024
Reviewed: 7 March 2024
Ruka
New ZealandDid get breakfast with my room like it said that’s what I paid for
Stayed in March 2024
Reviewed: 6 March 2024
Andrew
United KingdomBit confusing about the parking. Is supposed to be free for hotel guests but there are signs everywhere saying you have to pay. Hotel staff assured us it was all ok.
Good location for the night before our flight out of NZ. Includes a buffet breakfast which was a bonus. Aircon worked well in the room and the shower was excellent.
Stayed in March 2024
Reviewed: 6 March 2024
Jo
New ZealandLocation, restaurant onsite & option next door
Stayed in January 2024
Reviewed: 4 March 2024
Mark
New ZealandStarting to show some wear and tear.
Plenty of car parking. Rooms are a good size. Aircon works well.
Stayed in December 2023
Reviewed: 4 March 2024
Jeremy
New ZealandBreakfast the eggs were like rubber.
Good clean hotel
Stayed in February 2024
Reviewed: 4 March 2024
Les
AustraliaParking wasn’t clear.
Stayed in February 2024
Reviewed: 1 March 2024
Deinz76
New ZealandCleanliness of bathroom
Staff and location are always amazing...Always stay here and have noticed the decline in facilities over the last couple of years
Stayed in February 2024
Reviewed: 28 February 2024
Craig
New ZealandThe breakfast (buffet) and service was really bad. The food was all cold to luke warm, the staff didn't speak English very well so it made it hard to communicate with them
Clean, quiet tidy room
Stayed in February 2024
Reviewed: 28 February 2024
Nico
New ZealandMy stay was to short. The service was great when I wanted more milk.
I didn't have breakfast, I was leaving to early. The bed is very comfortable.
Stayed in February 2024
Reviewed: 28 February 2024
Joanne
New ZealandNo tea or coffee included with buffet breakfast
Breakfast included, close to moterway
Stayed in February 2024
Reviewed: 27 February 2024
Andre
New Zealandn/a
It was close to an event we attended
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content