24 Frankton Road, 9300 Queenstown, New Zealand
#47 of 83 hotels in Queenstown
Guests' ChoiceBased on 2459 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.3
Staff
8.7
Value for money
8.0
Free WiFi
9.0
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End of dialog contentReviewed: 6 March 2024
Tee
IrelandAir conditioner was a bit noisy but that's being picky
The room was quiet even with a busy road. Location was great, I was able to go to town and back often and easily. The bed was so comfortable. The hotel watched my bags before I could check and after I checked out. Room was clean and modern, great amenities.
Stayed in March 2024
Reviewed: 6 March 2024
Johann
Hong KongThe room is extremely small, no desk or chair.
The front office staff were very friendly, helpful and efficient. The location of the hotel is also good. The restaurant and bar are good and lively.
Stayed in March 2024
Reviewed: 5 March 2024
Rex
New ZealandParking was an issue
Facilities in room in particular laundry
Stayed in March 2024
Reviewed: 4 March 2024
Boris
IsraelThe room was good, but it was not a possibility to open a window. So We had to use conditioner all time. At last my wife caught cold. In the room we did't find safe box, so hade to keep valuables at reception.
Very nice view from the window on the lake and mountains. Close to town center. Professional staff.
Stayed in February 2024
Reviewed: 3 March 2024
Peter
AustraliaIt was ok, reasonable rooms , not good value at the price I had to pay
Stayed in March 2024
Reviewed: 2 March 2024
Brenda
United Statesparking was not available when we arrived (garage was full) - we did find free street parking - but arrived late and had confirmed parking was available on site before we booked
easy to walk to downtown, clean, comfortable
Stayed in February 2024
Reviewed: 2 March 2024
Gwenan
New ZealandNothing
Close and easy to walk everywhere. I liked the cafe for breakfast.
Stayed in February 2024
Reviewed: 2 March 2024
Gwenan
New ZealandBusy at check in, but I was early
Modern and close to everything in Queenstown
Stayed in February 2024
Reviewed: 2 March 2024
Trevor
AustraliaGreat outlook and location. Comfortable room.
Stayed in February 2024
Reviewed: 1 March 2024
Julie
AustraliaNo issues at all
Friendly staff and location to city centre Great pizza place on their doorstep
Stayed in March 2024
Reviewed: 1 March 2024
Paul
United KingdomCar parking was very tight
Location was pretty good.
Stayed in February 2024
Reviewed: 1 March 2024
Catherine
AustraliaThere were no car parks either of the two nights we stayed, with the advice being to park in a street. Not the best option when in a rental car. The dryer vent in the bathroom is vented into the room, not to the outside, causing the bathroom to get hot and humid, plus everything gets a fine layer of cloth partials.
The room was nice, good shower pressure and the bed was very comfortable
Stayed in March 2024
Reviewed: 1 March 2024
Dayle
AustraliaNothing
Good location. Comfy bed.
Stayed in February 2024
Reviewed: 28 February 2024
Scott
AustraliaRoom was small.
Near new building. Great location. You can easily walk into the main shopping district.
Stayed in February 2024
Reviewed: 27 February 2024
Jodie
AustraliaLocation. Everything we needed.
Stayed in February 2024
Reviewed: 26 February 2024
Jayne
AustraliaWould be good to have a chair to sit on. Small stool and table were ok but difficult to sit at.
Good location able to walk to Central Queenstown. Friendly helpful staff. Collocated with cafe which served good pizzas. Small rooms but comfortable.
Stayed in February 2024
Reviewed: 26 February 2024
Michael
United StatesStaff could have been friendlier.
Location, updated room and bathroom. Very comfortable bed.
Stayed in February 2024
Reviewed: 22 February 2024
James
United KingdomThe price
Location, laundry facilities in room.
Stayed in February 2024
Reviewed: 22 February 2024
Elizabeth
AustraliaVery good
Stayed in February 2024
Reviewed: 21 February 2024
Shelton
New Zealandas above
was all ok. but when the large party arrived, it was a bit congested in the lobby area. guest had a problem getting in and out of the lifts
Stayed in February 2024
Reviewed: 20 February 2024
Mona
CanadaRoom did not get serviced on the second day which was disappointing. Staff was nowhere to be found on the morning. Not the warmest welcome either
Super equiped room! Washer and dryer were appreciated and usefull. Free parking in the street. Super location, 7min walk to downtown, next to a park where we could run!
Stayed in February 2024
Reviewed: 20 February 2024
Taylor
AustraliaThe parking was limited at the property so we had to park on the street the first night, the only issue is the street parking was really limited as well. Also the TV was quite old and it didn't have the option to cast / stream anything to it, just unusual for a nice hotel to have out of date technology.
The communication and service was great. The location was perfect, really close to the main town of Queenstown (just down quite a hill!). Great room, spacious and comfortable.
Stayed in February 2024
Reviewed: 19 February 2024
Simon
New ZealandThere was no bedside lighting, only very bright ceiling lights which is not great for use over night etc.
Facilities, location, service
Stayed in February 2024
Reviewed: 19 February 2024
Susan
New ZealandClean, comfortable beds
Stayed in February 2024
Reviewed: 17 February 2024
Ana
New ZealandIt was so busy, being Chinese new year so parking was a real struggle. The valet parking was full so we spent quite a while driving around trying to find a park in the neighborhood - this was out of the hotels control. In hindsight, we should've reserved valet parking earlier as we did not account for how busy it would be.
The room had floor to roof glass on the lake side, so we had fantastic views of Lake Wakitipu. The room was quiet and seemed sound proof. Loved having the convenience of a washer and dryer. The bed was so comfortable and soft.
Stayed in February 2024
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