4 Barnard Road, 3351 Rotorua, New Zealand
#19 of 81 hotels in Rotorua
Guests' ChoiceBased on 1323 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.7
Staff
9.3
Value for money
8.6
Free WiFi
8.8
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End of dialog contentReviewed: 4 March 2024
Kim
AustraliaParking was not easy if you stay in room 15.
Everything.
Stayed in March 2024
Reviewed: 4 March 2024
Isobel
CanadaMy only thought was that the parking spots were VERY tight
On the edge of town with fast easy access to town
Stayed in February 2024
Reviewed: 3 March 2024
Peter
United KingdomBathroom off the kitchen in our apartment was a rather odd design. Our apartment seemed rather tired. It's rather expensive for what and where it is.
The new owners clearly have a mission to make this a top both motel and I wish them well. As yet, it's just a ordinary motel. The room we had was a decent size and the kitchen facilities fine for self catering.. There are decent sitting out areas with some of the apartments but not all. The Brooks Restaurant at the site was very good indeed.
Stayed in February 2024
Reviewed: 3 March 2024
Gillian
United KingdomStaff were excellent, so helpful
Stayed in March 2024
Reviewed: 3 March 2024
Peter
New ZealandNothing
Perfect location and room
Stayed in February 2024
Reviewed: 2 March 2024
Wikitoria
New ZealandWe only had a 1 nights stay, definitely booking longer for the near future
The bed was very comfortable and had nice linen, the overall room was very nice had tea,coffee etc also some treats were left for us which was just beyond amazing, thankyou for a great stay☺️
Stayed in February 2024
Reviewed: 2 March 2024
Ankur
IndiaNothing to not like
Amazing crew, Lovely place, close to some really nice places. You are so close to nature.
Stayed in December 2023
Reviewed: 2 March 2024
Jeanette
AustraliaPillows were average
We liked that we had interconnecting rooms, 2 bathrooms, lounges, mini kitchens, spa and a lovely stream behind the rooms.
Stayed in February 2024
Reviewed: 2 March 2024
Graeme
AustraliaNothing
2 weeks travelling around the North Island, this motel was by far the best we have stayed in. We could not fault the Ripple in any way, highly recommend for any future stays.
Stayed in March 2024
Reviewed: 1 March 2024
Michael
New Zealandthe ladder to the pool is not friendly to the elderly or disabled. the steps need to be wider,and closer together and go to the floor of f the pool with an angle out from the wall
Stayed in March 2024
Reviewed: 29 February 2024
Geoffrey
AustraliaThe kitchenette was poorly equipped with only limited facilities for cooking.
Excellent location and garden setting. The restaurant is very good. The decor and furniture was modern.
Stayed in February 2024
Reviewed: 28 February 2024
Sandra
CanadaExcellent breakfast. Good location away from sulfure odor. Walk along stream really pretty and played a round of miniature golf.
Stayed in February 2024
Reviewed: 25 February 2024
Marie-louise
New ZealandI felt really bad using the white towels at the outdoor area by the spa, although it is enclosed. Maybe you can provide some darker colours or beach towels for the spa bath?
The staff was super friendly from the very first meeting and we even received a welcome pack, with my name spelled right, which is almost never the case! The room was clean and exactly like advertised and the stream with the benches and little bridges was such a delight and surprise! We absolutely loved the enclosed and private spa bath and used it twice. Oh, and I could actually watch all the Sky channels and not a limited few as in some places. It was also really great that there was a table with chairs both at the entrance and the backdoor as we preferred to look at the paddocks at the back of the room.
Stayed in February 2024
Reviewed: 25 February 2024
Susan
New ZealandGreat facilities clean good location having 2 bathrooms was a +plenty of room for 5 of us
Stayed in February 2024
Reviewed: 25 February 2024
Turake
New ZealandClean and tidy
Stayed in February 2024
Reviewed: 25 February 2024
Allen
New ZealandThe shower head twisted towards the door and wouldn't adjust to where we wanted it to. I think it needs a more flexible hose. Spa jets needed cleaning to prevent flotsam from other guests appearing.
Quiet and clean. Really nice staff. Top restaurant with a really nice fresh menu. Good parking
Stayed in February 2024
Reviewed: 24 February 2024
Jacques
French Polynesiaroom, swiming pool
Stayed in February 2024
Reviewed: 24 February 2024
Wichak
Thailandcomfortable room
Stayed in February 2024
Reviewed: 23 February 2024
Richard
AustraliaNo breakfast . Excellent location i.Staff were lovely
Stayed in February 2024
Reviewed: 23 February 2024
Michelle
New ZealandThe staff were very welcoming. Great location. Clean and comfortable.
Stayed in February 2024
Reviewed: 22 February 2024
Mike
New ZealandFantastic Customer service Very clean and semi rural location right opposite the gondola and luge Non corp doing the job !!
Stayed in February 2024
Reviewed: 22 February 2024
Melissa
AustraliaNothing. Everything was just right
Staff were extremely welcoming, happy to chat, share ideas and were genuinely interested in us enjoying our stay I also loved the idea of sending the service instead of the waste of having daily room service
Stayed in February 2024
Reviewed: 21 February 2024
Annmarie
New ZealandRestaurant choices
Quiet, friendly staff, location, cleanliness
Stayed in February 2024
Reviewed: 20 February 2024
Belinda
AustraliaRoom had everything we needed as a family of four. Room was serviced everyday. The staff were amazing and so friendly and helpful.
Stayed in February 2024
Reviewed: 19 February 2024
Gerry
United KingdomGreat location and very well kept
Stayed in January 2024
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