105 Rolleston Street, 3540 Thames, New Zealand
#4 of 6 hotels in Thames
Guests' ChoiceBased on 283 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
8.7
Facilities
8.3
Staff
9.0
Value for money
8.2
Free WiFi
9.0
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End of dialog contentReviewed: 13 May 2024
Mel
New ZealandNo complaints.
We were walking the Pinnacles very early in the morning so the location was ideal for us, our room was very clean and tidy, it was super comfortable and had everything we needed, the staff are really friendly and accommodating.
Stayed in May 2024
Reviewed: 12 May 2024
Lynette
New ZealandNo ventilation in the bathroom/toilet
Comfortable
Stayed in May 2024
Reviewed: 25 February 2024
Trevor
AustraliaVery new, good set up.
Stayed in February 2024
Reviewed: 28 January 2024
Basil
New ZealandReally comfy beds
Stayed in January 2024
Reviewed: 25 January 2024
Janeen
New ZealandNo issues
Quiet secluded spot close to town. Friendly and helpful staff
Stayed in January 2024
Reviewed: 19 January 2024
Drace
New ZealandRoom wasn’t as clean as we thought it might be. Few dead bugs around the room, weird liquids on the walls in rooms. Bathroom foot towel was displayed in shower (didn’t mind, but also a weird place so we forgot about it when we turnt the shower on. I also requested a cot for my son, we just thought it was missed & didn’t want to disturb staff
Staff were super friendly! Polite! And very comforting.
Stayed in January 2024
Reviewed: 10 January 2024
Faiza
French PolynesiaThe kitchen is operational but the utensils are worn.
The room had good bedding. The kitchen is operational but the utensils are worn.
Stayed in January 2024
Reviewed: 28 November 2023
Sally
New ZealandAll good
E-bike storage and charging facilities, basic but clean and comfortable unit, clean, friendly staff, nice patio area outside unit
Stayed in November 2023
Reviewed: 28 November 2023
Kristie
New ZealandGood beds and pillows, quiet location but handy to town.
Stayed in November 2023
Reviewed: 26 November 2023
Raewyn
New ZealandPouring with rain and louvers to high up to close so rain came in and was cold showering, long stick which is normally there to close window was missing
Stayed in October 2023
Reviewed: 23 November 2023
Paula
New ZealandAs stated above.
Service excellent..the room smelt musty..especially when opening the old cupboards..didn't use the stove elements as they were rusty..some patch up ..cover ups were obvious in most areas..bathroom disappointing..paint drips on floor..very out of date chipped shower...felt we most probally had the worst room on the site..maybe being only for one night..
Stayed in November 2023
Reviewed: 23 November 2023
Christina
AustraliaBathroom not particularly clean, shower flooded No milk provided for a cup of tea
Very quiet at night. Close to the friends we were visiting
Stayed in November 2023
Reviewed: 18 November 2023
Michal
Czech RepublicWe had some problems with the fridge, which was smelly and somehow unfreezing at same time.
Stayed in November 2023
Reviewed: 11 November 2023
Henden
United KingdomThere were a few cobwebs and a few other minor signs of incomplete cleaning
The room was spacious with a well-equipped kitchenette.
Stayed in November 2023
Reviewed: 25 October 2023
Angela
New ZealandNothing
Room was very clean as usual, lovely quiet location, (that's why we stay here)reception very friendly, helpful and smiley.
Stayed in October 2023
Reviewed: 22 October 2023
Lynnelle
AustraliaComfort Space Clean!! Pool great
Stayed in October 2023
Reviewed: 20 September 2023
Pinstripe
AustraliaNothing
Everything!! I liked the individual units, the location in proximity to town and surrounding attractions. The girls who looked after the place were exception al
Stayed in September 2023
Reviewed: 27 August 2023
Michael
New Zealandnothing
clean room, nice bathroom and shower. Enjoyed the nespresso coffee machine.
Stayed in August 2023
Reviewed: 21 August 2023
Whaiapu
New ZealandYes if we are staying around Thames I would definitely come back here to stay, wish we could have stayed a extra night, due to my daughter's surgery we couldn't but I'm happy with our stay thank you very much 😊😁
Stayed in August 2023
Reviewed: 1 August 2023
Luanne
New ZealandNo faults, which was 👍🏾😃
The spa always soo convenient, and although I had a studio with no aircon, it was still lovely and cosy.
Stayed in July 2023
Reviewed: 16 July 2023
Tanya
New ZealandI did originally ring to book as our dog was travelling with us and not going to be in the room and will be staying in the car. Was told I could only book for two nights as was school holidays. I only needed one night as was visiting a sick relative in hospital. I booked online and there was no restrictions on minimum nights to stay. Dog stayed in car and was walked and toileted off the grounds so not to inconvenience other guests. I totally understand not all dog owners are as vigilant.
Room clean, accessible, warm. Ladies at reception very friendly and helpful. Close area to walk the dog
Stayed in July 2023
Reviewed: 26 May 2023
Raewyn
New Zealandshower pressure wasnt great but ok
nice bed
Stayed in May 2023
Reviewed: 22 May 2023
Gilda
AustraliaI dislike beds that aren’t made up properly. fitted sheets should fit the matress
handy location and quiet.
Stayed in April 2023
Reviewed: 18 May 2023
Andre
United KingdomNothing!
The studio was spacious, very light, modern and the kitchen well equipped.
Stayed in May 2023
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