19 Malfroy Rd, 3010 Rotorua, New Zealand
#69 of 81 hotels in Rotorua
Guests' ChoiceBased on 1815 hotel reviews
6.7Cleanliness
7.0
Comfort
7.1
Location
8.1
Facilities
6.8
Staff
7.9
Value for money
7.3
Free WiFi
7.0
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End of dialog contentReviewed: 22 May 2024
Murray
ThailandNothing really
While the motel was fairly basic it met all our needs and provided a comfortable experience. Didn't need to go far for food: Oppies Fish and Chips Chinese Restaurant only 10-20 metres away, a great dining experience - excellent food, at reasonable prices.
Stayed in May 2024
Reviewed: 20 May 2024
Graeme
New ZealandNothing I did not like. Maybe the bathroom sink not draining properly was a negitive but I did not complain about it last time so wont this time
Smart TV. I doubt all there rooms have it, but mine did and I thought it was great
Stayed in May 2024
Reviewed: 20 May 2024
Joanne
New ZealandThe shower head needs a soak water not coming out properly 😒
The warmth of the room oil heaters are amazing 👏
Stayed in May 2024
Reviewed: 19 May 2024
Megan
AustraliaThe main lightbulb in the room was broken, the heater was hard to turn off, the bathroom fan wasn't working, the pool did not look particularly inviting. To be honest it was a bit dingy overall but it worked for a short stay and I can't say we raised these issues as we were out most of the day and didn't stay long.
The location was nice enough and we were excited for the spa bath. We were able to check in a little early. It was nice to have milk in the room for a tea.
Stayed in May 2024
Reviewed: 12 May 2024
Kristin
New ZealandN/A
Convenient to the location I was needing to go to.
Stayed in May 2024
Reviewed: 11 May 2024
Trinette
New ZealandRoom was clean other than the kitchen sunk it still had food in the drain, bed was a bit hard, location was good as it was close to where I needed to be.
Stayed in May 2024
Reviewed: 10 May 2024
Sherilyn
AustraliaThe regulator tap on the shower was hard to adjust. Housekeeping walked in on my friend while getting dressed.
The location was great close to everything we wanted. Was impressed with the kitchen which had a stove.
Stayed in May 2024
Reviewed: 8 May 2024
Tempelmeyer
New ZealandNA
Easy, great spot
Stayed in May 2024
Reviewed: 6 May 2024
Barrie
New ZealandNothing to complain about, I did miss the entrance driveway first time and drove round the block but no problem.
We only stayed one night and it was comfortable, felt safe and the cat came to meet us when we arrived and came to our room in the morning to say goodbye when we were leaving.
Stayed in April 2024
Reviewed: 6 May 2024
David
New ZealandLocation within walking distance of CBD and lake. Second time using it as a base for the marathon weekend.
Stayed in May 2024
Reviewed: 5 May 2024
Matt
New Zealandthe shower head was terrible and needed to be fixed.
close to town, tidy and comfortable
Stayed in May 2024
Reviewed: 5 May 2024
Chris
United Arab EmiratesThe facilities were in need of an upgrade. ( noisy plumbing) ! The shrubs which fronted the building were in need of lopping as they were making the room dark
Well placed to access the town centre and lake! Ample parking
Stayed in April 2024
Reviewed: 2 May 2024
Jimmy
New ZealandNoise control should be there , was quite noisy from other rooms til quite late
Price
Stayed in April 2024
Reviewed: 1 May 2024
Darryl
AustraliaOld motel very run down. Outside appearance poor.
Room clean and comfortable
Stayed in May 2024
Reviewed: 1 May 2024
Anne
New ZealandLittle bit dated but nothing new carpet and lick paint won’t fix
The big thermal private pool and the comfortable bed
Stayed in April 2024
Reviewed: 29 April 2024
Liakimatagi
New Zealandnothing major i booked 3rooms , the boys had room nmbr 11 the bathroom had no door lock just a suggestion if they can put locks for privacy
Excellent location handy to everything, good staff very helpful & friendly the rooms were spacious
Stayed in April 2024
Reviewed: 29 April 2024
Paul
New ZealandHad a broken fan that needed to lean against the wall to stay up. The bed was noisy, shower face kept moving up therefore had to use it manually.
Close to town, had onsite parking.
Stayed in April 2024
Reviewed: 25 April 2024
Anne
New ZealandThe parking is very tight, especially in a big ute wouldnt be good if you aren't a confident driver.
Nice and easy. The owner was very accommodating for us as travel took longer than we anticipated. The room was basic but warm and had everything you'd need for a night away. Even on a busy street, the street doors were kept at a minimum if you kept the kitchen and bathroom door closed. The pool was tepid, and none of us braved the swim, but the spa was at a lovely temp, allowing us all to sit and relax.
Stayed in April 2024
Reviewed: 25 April 2024
Frederick
AustraliaMy son and grandson being the 1st time there was the smell,however allgoods bout it
It was close to the amenities that i required
Stayed in April 2024
Reviewed: 24 April 2024
John
AustraliaThe smell of sulphur everywhere from thermal springs. No face washers with towels. Room outdated but clean. Very warm due to thermal heaters not being able to be turned off. TV'S need to be updated.
Was better than previous reviews. Location was convenient to all services. Staff very helpful and informative. Was as expected from a 3star facility
Stayed in April 2024
Reviewed: 17 April 2024
Julia
New ZealandThe sound of hammers at the neighbouring construction all day made it noisy and hard to rest in the day
It was a spacious area and the pools and spa were a bonus.
Stayed in April 2024
Reviewed: 8 April 2024
Hayley
New ZealandThe room was a little outdated. Could do with a renovation.
It had a pool and a spa pool.
Stayed in February 2024
Reviewed: 7 April 2024
Deborah
AustraliaPillows need changing. They were very old and flat.
Quite cheap. Reasonable size room (business studio). Clean. Way better on the inside of this hotel.
Stayed in April 2024
Reviewed: 2 April 2024
Waikato
New ZealandThe chairs were abit in the way in the room.
Room was nice size, liked that kitchen was separate.water was hot
Stayed in March 2024
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