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Reviews of Rotorua Motel 4.5 stars

19 Malfroy Rd, 3010 Rotorua, New Zealand

#69 of 81 hotels in Rotorua

Guests' Choice

Review score

Based on 1815 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.1

  • Location

    8.1

  • Facilities

    6.8

  • Staff

    7.9

  • Value for money

    7.3

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 22 May 2024

    7.0
    A comfortable stay and reasonable value for money
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights

    Nothing really

    While the motel was fairly basic it met all our needs and provided a comfortable experience. Didn't need to go far for food: Oppies Fish and Chips Chinese Restaurant only 10-20 metres away, a great dining experience - excellent food, at reasonable prices.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Best value good location in Rotorua I have stayed before and will stay again
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights

    Nothing I did not like. Maybe the bathroom sink not draining properly was a negitive but I did not complain about it last time so wont this time

    Smart TV. I doubt all there rooms have it, but mine did and I thought it was great

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The shower head needs a soak water not coming out properly 😒

    The warmth of the room oil heaters are amazing 👏

    Stayed in May 2024

  • Reviewed: 19 May 2024

    6.0
    A bit dingy and needs some TLC but not bad for a short stay
    • Leisure trip
    • Couple
    • Queen Studio with Spa
    • Stayed 2 nights

    The main lightbulb in the room was broken, the heater was hard to turn off, the bathroom fan wasn't working, the pool did not look particularly inviting. To be honest it was a bit dingy overall but it worked for a short stay and I can't say we raised these issues as we were out most of the day and didn't stay long.

    The location was nice enough and we were excited for the spa bath. We were able to check in a little early. It was nice to have milk in the room for a tea.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    The room was warm and comfortable. I would stay there again.
    • Solo traveller
    • Business Studio
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Convenient to the location I was needing to go to.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Studio with Kitchen
    • Stayed 1 night

    Room was clean other than the kitchen sunk it still had food in the drain, bed was a bit hard, location was good as it was close to where I needed to be.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    The regulator tap on the shower was hard to adjust. Housekeeping walked in on my friend while getting dressed.

    The location was great close to everything we wanted. Was impressed with the kitchen which had a stove.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Great spot, comfy and well priced for what it is, would stay again
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    NA

    Easy, great spot

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night

    Nothing to complain about, I did miss the entrance driveway first time and drove round the block but no problem.

    We only stayed one night and it was comfortable, felt safe and the cat came to meet us when we arrived and came to our room in the morning to say goodbye when we were leaving.

    Stayed in April 2024

  • Reviewed: 6 May 2024

    7.0
    Would stay again.
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Location within walking distance of CBD and lake. Second time using it as a base for the marathon weekend.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 2 nights

    the shower head was terrible and needed to be fixed.

    close to town, tidy and comfortable

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Comfortable and convenient
    • Leisure trip
    • Couple
    • Superior Studio with Spa
    • Stayed 2 nights
    • Submitted via mobile

    The facilities were in need of an upgrade. ( noisy plumbing) ! The shrubs which fronted the building were in need of lopping as they were making the room dark

    Well placed to access the town centre and lake! Ample parking

    Stayed in April 2024

  • Reviewed: 2 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    Noise control should be there , was quite noisy from other rooms til quite late

    Price

    Stayed in April 2024

  • Reviewed: 1 May 2024

    6.0
    Comfortable room, satisfactory for the price.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night

    Old motel very run down. Outside appearance poor.

    Room clean and comfortable

    Stayed in May 2024

  • Reviewed: 1 May 2024

    7.0
    Lovely il go back
    • Solo traveller
    • Queen Studio with Spa
    • Stayed 1 night
    • Submitted via mobile

    Little bit dated but nothing new carpet and lick paint won’t fix

    The big thermal private pool and the comfortable bed

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Business Studio
    • Stayed 3 nights
    • Submitted via mobile

    nothing major i booked 3rooms , the boys had room nmbr 11 the bathroom had no door lock just a suggestion if they can put locks for privacy

    Excellent location handy to everything, good staff very helpful & friendly the rooms were spacious

    Stayed in April 2024

  • Reviewed: 29 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Studio with Spa
    • Stayed 2 nights

    Had a broken fan that needed to lean against the wall to stay up. The bed was noisy, shower face kept moving up therefore had to use it manually.

    Close to town, had onsite parking.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Rotorua Motel
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    The parking is very tight, especially in a big ute wouldnt be good if you aren't a confident driver.

    Nice and easy. The owner was very accommodating for us as travel took longer than we anticipated. The room was basic but warm and had everything you'd need for a night away. Even on a busy street, the street doors were kept at a minimum if you kept the kitchen and bathroom door closed. The pool was tepid, and none of us braved the swim, but the spa was at a lovely temp, allowing us all to sit and relax.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    My son and grandson being the 1st time there was the smell,however allgoods bout it

    It was close to the amenities that i required

    Stayed in April 2024

  • Reviewed: 24 April 2024

    7.0
    Taupo Supercars
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The smell of sulphur everywhere from thermal springs. No face washers with towels. Room outdated but clean. Very warm due to thermal heaters not being able to be turned off. TV'S need to be updated.

    Was better than previous reviews. Location was convenient to all services. Staff very helpful and informative. Was as expected from a 3star facility

    Stayed in April 2024

  • Reviewed: 17 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    The sound of hammers at the neighbouring construction all day made it noisy and hard to rest in the day

    It was a spacious area and the pools and spa were a bonus.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    The room was a little outdated. Could do with a renovation.

    It had a pool and a spa pool.

    Stayed in February 2024

  • Reviewed: 7 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Business Studio
    • Stayed 1 night
    • Submitted via mobile

    Pillows need changing. They were very old and flat.

    Quite cheap. Reasonable size room (business studio). Clean. Way better on the inside of this hotel.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Great stay
    • Business trip
    • Family with young children
    • Studio
    • Stayed 4 nights
    • Submitted via mobile

    The chairs were abit in the way in the room.

    Room was nice size, liked that kitchen was separate.water was hot

    Stayed in March 2024

Showing 1 – 25

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