6 Peace Street, Fenton Park, 3010 Rotorua, New Zealand
#14 of 81 hotels in Rotorua
Guests' ChoiceBased on 845 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
8.9
Staff
9.6
Value for money
8.8
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 April 2024
Lesha
New ZealandGreat location, loved the room, cleanliness amazing, all staff great
Stayed in March 2024
Reviewed: 27 April 2024
Nigel
New ZealandLiked it all!
The spa pool which you don't have to fill up is brilliant!
Stayed in April 2024
Reviewed: 22 April 2024
Jamie
New ZealandWe have stayed at sport of kings a few times now for maori rugby league tournaments and we can always rely on it being clean tidy, everything you need in a place away from home. Spa pools are a treat after a long day at the fields, heated pool keeps the kids entertained bbq facility great by the pool. Great location close to town and shops. Staff are lovely make you feel welcome and knowledgeable about the area. Definitely will be back again.
Stayed in April 2024
Reviewed: 19 April 2024
James
United KingdomThe main room was rather small and the property was located beyond walking distance of the main attractions in Rotorua.
Reasonably close to amenities. The apartment was compact but had most of what we needed. The staff were friendly and welcoming.
Stayed in April 2024
Reviewed: 18 April 2024
Adele
New ZealandThe Internet was slow and dropped out a lot. Some mould on the ceiling, which needs some cleaning.
Loved the personal spa pool, the comfort of the room and the facilities on site.
Stayed in April 2024
Reviewed: 18 April 2024
Hendra
New ZealandLovely staff, great location
Stayed in April 2024
Reviewed: 15 April 2024
Anna
United KingdomNothing
Opposite the beach and near the supermarket. The glasshouse restaurant is two minute walk which is excellent.
Stayed in March 2024
Reviewed: 8 April 2024
Cynthia
New ZealandThe place is very clean and accessible, close to the city center. The staff are amazing and very approachable. They allowed us for an early check-in. Highly recommended.
Stayed in April 2024
Reviewed: 6 April 2024
Maree
AustraliaFriendly, obliging and informative staff. Great pool!
Stayed in March 2024
Reviewed: 5 April 2024
Odile
New ZealandJust the slow internet but that was understandable with the heavy volume of users during the long Easter weekend. On the positive side, it gave us time to disconnect online and have quality family time.
Private, clean and had all the amenities needed for kitchen. The private spa was a hit for my 4 year old son who made the most of our every moment there. Lovely staff.
Stayed in April 2024
Reviewed: 2 April 2024
Sue
United KingdomBathroom showers units are tarnished
Great location. Nice rooms with everything you need. Very clean and comfortable
Stayed in April 2024
Reviewed: 30 March 2024
Shontae
New ZealandVery friendly and helpful staff. Room was a very good size. We loved the outdoor heated pool.
Stayed in March 2024
Reviewed: 28 March 2024
Hugh
Australiacar parking could be better
Stayed in March 2024
Reviewed: 24 March 2024
Johnny
New ZealandJust the small things around in the bathroom some.of it was pretty grime.
I enjoyed my stay, the location was less than a 2 minute drive and there was gas stations, grocery stores. Places for a nice meal and even the shopping mall which was quiet convenient. Spa was really nice that we had inside the facility. Everything you should expect in a motel is what.you get in the room which was really good. You get the modern Google TV and all sorts to come with it.
Stayed in March 2024
Reviewed: 24 March 2024
Angela
United KingdomA bit dated. Spa bath with peeling paint. Not really inviting but we did use it.
Staff were very nice and helpful. Comfortable chairs in the lounge area.
Stayed in March 2024
Reviewed: 21 March 2024
Catherine
AustraliaNothing
Everything. Spa was lovely
Stayed in February 2024
Reviewed: 20 March 2024
Derek
United KingdomReally good welcome, location, room and facilities!
Stayed in March 2024
Reviewed: 14 March 2024
Yim
Hong KongPlease be aware that there is no air conditioning at this accommodation. Yet my stay was comfortable as the weather was chilly at night in late summer.
Friendly staff. The room was clean and close to the road but not noisy at all.
Stayed in March 2024
Reviewed: 13 March 2024
Jim
United StatesFriendly helpful staff. Clean comfortable quiet room
Stayed in March 2024
Reviewed: 12 March 2024
Meagan
New ZealandVery tidy property. Unit had a great layout.
Stayed in March 2024
Reviewed: 11 March 2024
Richard
AustraliaWas happy with everything apart from the sulphur smell - but you can't control that.
Warm pool, comfy beds and friendly helpful staff.
Stayed in March 2024
Reviewed: 11 March 2024
Janelle
New ZealandHospitality, pool and spa
Stayed in March 2024
Reviewed: 10 March 2024
Yang
New ZealandVery good! Next time I will choose it again! My family like the spa too much!
Stayed in March 2024
Reviewed: 8 March 2024
Nigel
AustraliaGreat location for what we were doing, very quite location, staff was fantastic and very friendly and helpful, will definitely stay next time we visit--Cheers...
Stayed in March 2024
Jupiter, USA
Kamloops, Canada
Seoul, South Korea
Pierrefeu-du-Var, France
Liptovský Mikuláš, Slovakia
Pooley Bridge, UK
Split, Croatia
Edinburgh, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content