Customs Street West 99, 1010 Auckland, New Zealand
#77 of 484 Holiday rentals in Auckland
Guests' ChoiceBased on 52 apartment reviews
8.6Cleanliness
9.3
Comfort
9.2
Location
9.7
Facilities
9.0
Staff
8.5
Value for money
8.6
Free WiFi
9.2
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Showing 1 – 25
Reviewed: 4 June 2024
Sompob
ThailandIt's not easy to find the place for the first time visit. You have know how to get the key to enter to the building and car park. Apart from this, it's very nice to stay.
The room was clean and roominess. I love the location because it's easy to go to many restaurants and other places. The view was great when you look outside from balcony.
Stayed in May 2024
Reviewed: 29 May 2024
Valerie
New ZealandWe went on a Friday night and the pubs just below were going strong with loud music until approximately 2am.
The beds were comfy and the view of the harbour was wonderful.
Stayed in April 2024
Reviewed: 27 May 2024
Michael
New ZealandNothing really
Was in the middle of town
Stayed in May 2024
Reviewed: 13 May 2024
Wendy
New ZealandWe weren't given a door code for the front door entrance so we had to go through the garage entrance on entering the building each time.
Awesome location., you could walk to bars, restruants, train station, ferry terminal. The view was beautiful.
Stayed in May 2024
Reviewed: 4 May 2024
Pan
ChinaThe furniture and decor seem a bit outdated. There was smell from the ventilation which came from the restaurants downstairs. The self-check-in is quite complicated as you need to collect the keys from a lock box, and use the swipe card to open the garage. The garage is shared by 2 apartments blocks, and you need to tap the swipe card when you go into the garage which opens another door. I know this is for the safety of parking but it was complicated for apartment rental. And when we checked out we were asked to leave the keys in the kitchen which means you need to leave the garage first and go up to the apartment again to leave the key. ( the garage won’t open without the swipe card).
The apartment is in a central location, close to many restaurants and the Viaduct Harbour. The apartment comes with a large living room and balcony overlooking the harbour. The 2 bedrooms are in good sizes too.
Stayed in April 2024
Reviewed: 21 April 2024
Garcia-bewsher
AustraliaThe location was perfect and the apartment was well laid out. We did have issues with checking in. Shower blocked, cupboard broken and light switch was broken and wires exposed but the did send maintenance to fix. Overall great experience
Stayed in March 2024
Reviewed: 20 April 2024
Marcus
AustraliaNothing
Everything but location was perfect
Stayed in April 2024
Reviewed: 9 April 2024
Maree
New ZealandBeing above the Fox pub. The music went till 3am & they decided to empty all the bottles at 3am then again at 8am.
It was beautiful, the view over the viaduct was stunning. So close to our favourite restaurants. The beds were so comfortable, & the staff were so helpful. We loved our stay.
Stayed in April 2024
Reviewed: 3 April 2024
Sheryl
New ZealandThe pre check in process is duplicative including being asked to provide ID copies, checkin time, if want parking etc. multiple times. Did not receive the checkin details, fortunately a helpful staff member was able to resend.
Fantastic apartment, well furnished and great kitchen items too.
Stayed in April 2024
Reviewed: 31 March 2024
Tinks
AustraliaLack of rubbish bags and tiles uplifting on the balcony.
The location and view was outstanding, modern appliances and very clean and tidy.
Stayed in March 2024
Reviewed: 7 March 2024
Patricia
CanadaHad some issues with the air conditioning.
Very central to everything. Beautiful apartment overlooking the Viaduct Harbour. Very well equipped for two singles travelling together.
Stayed in February 2024
Reviewed: 9 January 2024
Tracie
Australiahard to get in property
location great
Stayed in October 2023
Reviewed: 7 January 2024
Toby
New ZealandClean, tidy and very spacious. With all the hustle and bustle outside, the unit is very quiet and simply closing the curtains can make you forget you’re in the heart of the city.
Stayed in January 2024
Reviewed: 4 January 2024
Moana
New ZealandNo ramp in main reception entrance for pram. Had to carry the pram down the steps. You could exit via the basement carpark if you're unable to navigate down the steps though, just need to be careful with moving cars and the 2 roller doors.
Free carpark! This is what sold us as all the other places charged extra for carpark. Location was a walking distance to all the restaurants along the Viaduct. Nice view of the Viaduct Harbour. Great for a stroll (especially in the evening) over the bridge crossing to the other side where there's more restaurants and a kids playground (although not suitable for toddlers). There's a convenience store a few steps to your right on the corner as you exit the building. Apartment was spacious and comfy, even my infant had great naps on the bed. Will definitely book again.
Stayed in January 2024
Reviewed: 27 December 2023
Teuila
New ZealandWe had an amazing experience staying at this beautiful place. It was very roomy, clean and very central. Close to restaurants, shops and even better with a viaduct view. I highly recommend this place to any one!! I will be staying here again where possible 😊
Stayed in October 2023
Reviewed: 27 November 2023
Hayley
New ZealandThe hot water took a long time to reach hot. The glasses and coffee cups are quite a reach to get, no movie channels to watch or either pay for, or to screen your phone to the tv to watch.
Spacious layout. Sliding doors were awesome to go out onto the balcony. The bed was really comfortable.
Stayed in November 2023
Reviewed: 11 November 2023
Waiti
AustraliaLoved everything
Location was perfect for people and boat watching
Stayed in November 2023
Reviewed: 6 November 2023
Kelly
New ZealandBeautiful location and space, plenty of room. Comfortable beds. Easy, clear and quick communication from the host.
Stayed in November 2023
Reviewed: 6 October 2023
Amy
AustraliaThe weather was crappy but nothing to do with accommodation so there was nothing we didn't like
The entire apartment was perfect for our family get away, everything we needed was there, perfect view, even though the bars are everywhere they didn't disrupt our sleep.
Stayed in October 2023
Reviewed: 6 October 2023
Sofia
MalaysiaThere was no ramp for wheelchairs/ strollers/ big luggages. We were travelling with 2 small kids so having to carry 2 strollers and 4 luggages was no fun.
The place itself is amazing. It comes with a great view as well. Alot of bars and food around the area, even one halal food joint is just opposite the building.
Stayed in October 2023
Reviewed: 6 September 2023
Karen
New ZealandThere was nothing we disliked, it was perfect.
The process of accessing the property was very simple; the apartment was fantastic in every respect.
Stayed in September 2023
Reviewed: 1 September 2023
Robyn
New ZealandThe cleaning in the smaller bathroom was pretty average - there was hair on the floor in several places. The smell coming up from the grate in the floor in the second bathroom smelled bad when the water was turned on.
The location was superb. The apartment was very comfortable and had everything we needed. Despite some negatives, I would definitely stay here again.
Stayed in September 2023
Reviewed: 28 August 2023
Thompson
New ZealandNothing. Everything was perfect. Can't wait to book again.
The View was amazing, Nice and Tidy place. Would Highly Recommend
Stayed in August 2023
Reviewed: 17 August 2023
Lesley
AustraliaThe noise from restaurants below goes into the early hours of the morning. If you want peace and quiet at night this is probably not the place for you.
Clean, comfortable, close to attractions and supermarkets. Beautiful view
Stayed in August 2023
Showing 1 – 25
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