76 Napier-Taupo Road, 3330 Taupo, New Zealand
#56 of 131 Holiday rentals in Taupo
Guests' ChoiceBased on 4296 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
8.8
Facilities
8.4
Staff
8.9
Value for money
8.2
Free WiFi
8.6
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End of dialog contentReviewed: 5 June 2024
Scott
New ZealandPools were under construction,so a bit disappointing as that's why a choice debretts
Room was good a bit pricey
Stayed in June 2024
Reviewed: 4 June 2024
Karen
New Zealandwhen we arrived there was a massive stain on the carpet which we presumed was permanent however after the room was serviced one day it was gone - so obviously the room hadn't been cleaned properly prior to our arrival Both days clean towels were dropped off the door was not locked properly.
Loved having hot pools and massages on site. 3 Bedroom chalet with plenty of sleeping options and very private Easy check in Plenty of parking Friendly office staff
Stayed in June 2024
Reviewed: 3 June 2024
Claire
New ZealandWent the first night without hot water due to a switch not being turned on! Was lucky to have family next door however the staff was lovely and helped me fix it straight away, maybe making a bigger sign for it.
Cabin was right next to playground a lot of things for kids to do aswell.
Stayed in June 2024
Reviewed: 2 June 2024
Macilquham
New ZealandWas a little over priced
Was nice & clean ect
Stayed in June 2024
Reviewed: 2 June 2024
Cameron
New ZealandDirty marks on walls and power plugs in wrong location for accessibility
Hot pools onsite
Stayed in May 2024
Reviewed: 31 May 2024
Renee
New ZealandDidn't get clean towels the next day.
Everything was lovely
Stayed in May 2024
Reviewed: 31 May 2024
Kang
New ZealandThe cupboard were too old and expose to the kettle .
The location , facilities and the hot pools.
Stayed in May 2024
Reviewed: 30 May 2024
Joseph
SingaporeHot pool looks a little depressing
Nicely equipped
Stayed in May 2024
Reviewed: 29 May 2024
Peter
New ZealandMicrowave had not been cleaned from previous guests and had crusted food inside - uhghh! Also a few squished mozzie marks on bathroom walls should have been wiped down. Overall room cleanliness was fine though, but let down by these simple oversights.
Spacious unit with good facilities. Underfloor heating in kitchen and bathroom was great, and the room heating was also good keeping it nice on a cold night.
Stayed in May 2024
Reviewed: 27 May 2024
Gillian
New ZealandHot pools Clean
Stayed in May 2024
Reviewed: 26 May 2024
Charlotte
New ZealandPillows were to thin. No extra pillows in wardrobe. Cabin parking was too narrow. Only 1 restaurantt nearby, walking distance though which was okay. A bit far from the city centre of Taupo. Price was a bit high for the amenities available.
I like the room, quite spacious, bed was comfortable. Near the hot pools.Friendly staff. Easy to locate.
Stayed in April 2024
Reviewed: 25 May 2024
Francine
New ZealandThe Queen sized bed has a really large dip in the middle, made roll together prevalent. The staff at the pools were not as engaged as to be expected. On our first day, a child vomited on the stairs to the pool (at water level) and the parents quickly cleaned with paper towels and left. It was really gross then on the last morning two of the children in our traveling group woke with tummy bugs. There was a very large adult on the slides without a wrist band who was grumpy towards our children telling them to hurry and go down the slide. I just didn’t actively see staff monitoring and roaming as I would have expected.
The room service was fantastic, timely and friendly and plenty of stock given (like towels). Having a drying rack in the room etc was really helpful and a good sized fridge/freezer.
Stayed in April 2024
Reviewed: 23 May 2024
Aroha
New ZealandWent to the toilet it had a strip of paper saying sanitized toilet, when I lifted the lid there was drops of pee and a hair on the toilet. There was only 1 couch and 2 side seats wasn't very comfortable .
Loved the heated floors, very spacious chalet.
Stayed in May 2024
Reviewed: 22 May 2024
Jodi
New ZealandThe room was very clean and tidy. The staff very friendly. Lovely hot pools.
Stayed in May 2024
Reviewed: 22 May 2024
Sharleen
New ZealandVery clean and comfortable beds , staff where so helpful and went beyond to make sure we enjoyed our stay, highly recommend
Stayed in May 2024
Reviewed: 19 May 2024
Justine
New ZealandNothing
Had everything we needed, nice size rooms, very comfortable bed. Very friendly staff that went the extra mile for us during our stay.
Stayed in May 2024
Reviewed: 18 May 2024
Hazel
New Zealandhot pool
Stayed in May 2024
Reviewed: 15 May 2024
Mchardy
New ZealandA little far out of town for other things, ie. food etc
Quiet and reasonably priced along with the hot pools
Stayed in May 2024
Reviewed: 13 May 2024
Vanessa
United StatesThe shower is small, and there was no heater in the bedroom.
Nice location, friendly staff.
Stayed in May 2024
Reviewed: 12 May 2024
Shylah
New ZealandWe had ants and our shower wouldn't drain proeperly
Close to the pools
Stayed in May 2024
Reviewed: 11 May 2024
Kerensa
AustraliaWiFi was slow couldn't connect to Netflix
Location was good
Stayed in May 2024
Reviewed: 10 May 2024
Elliott
New ZealandNo complaints. I thought maybe the pools would be included with your stay but we had to pay extra and it was slightly more than I would usually pay.
The staff were friendly and communicated well. The room was clean and good value for money.
Stayed in May 2024
Reviewed: 8 May 2024
Della
New ZealandPillows were hard and the couch had stains on it which looked like they could easily be cleaned.
Location and room size. Easy to book. Good value. Hot Pools onsite.
Stayed in May 2024
Reviewed: 7 May 2024
Jackie
New ZealandKids park needs an upgrade : there was a hole in the trampoline and my daughter fell in. Slide had a bit of metal sticking out.
Accommodation was great.
Stayed in May 2024
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