479 Gladstone Road, 4010 Gisborne, New Zealand
#14 of 18 hotels in Gisborne
Guests' ChoiceBased on 179 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
9.2
Facilities
8.8
Staff
9.3
Value for money
8.4
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 March 2024
Cloie
New ZealandA few squeaky doors,. Require oiling
Stayed in February 2024
Reviewed: 20 February 2024
Evelyn
AustraliaDoor handle on bathroom kept jamming my hand closing the door Maybe move it over
Stuart in the office was awesome and helpful 🙂👏
Stayed in February 2024
Reviewed: 11 January 2024
Kelly
New ZealandRoom was dated and could do with a refurbish but definitely value for money.
Friendly helpful staff, lovely well kept pool and area. Clean room. All facilities needed. Spa bath. Good location
Stayed in January 2024
Reviewed: 6 January 2024
Anke
New ZealandNice landscaped tidy grounds, great pool and very clean rooms.
Stayed in January 2024
Reviewed: 5 January 2024
Melanie
AustraliaNothing
Stayed in January 2024
Reviewed: 2 January 2024
Paula
New ZealandClean and location
Stayed in January 2024
Reviewed: 26 November 2023
Karli
New ZealandMy only complaint is that the room smelt like cigarettes had been smoked in the room, so I did end up spraying the room with deodorizer and it got rid of the smell
I needed a quiet place to end my holiday, before going back to my normal everyday routine. The room was great, facilities were good, I loved that the TV was on a stand so you were able to turn it toward the TV as well as to the couch area, the bed was super comfy and so were the pillows, both nice and firm. The cleaning was fantastic, I went out during the morning and when I came back my room was reset! And I love that there is a car park right outside your room
Stayed in November 2023
Reviewed: 30 September 2023
Stephen
New ZealandCan’t think of anything.
Friendly and helpful owner. Great location. Units are set back from the road so didn’t notice traffic noise. Pool and lawn landscaped area well laid out and good area for kids. Unit like a home away from home with all those small extras that other places often don’t have for example; closet with hangers, rack for tea towel, shower rack for your soap & shampoo, large fridge/freezer, 2 tv’s, ironing board & iron, hairdryer, large mirrors, large dining table, coffee table, large shelf, plenty of places to put all your supplies off the floor. Wifi was excellent compared to some other places!
Stayed in September 2023
Reviewed: 3 August 2023
Rosemary
New ZealandGood night sleep
Stayed in July 2023
Reviewed: 15 July 2023
Ces
New ZealandWas handy to visit family which was the reason for visiting.
Stayed in July 2023
Reviewed: 10 April 2023
Lani
New ZealandIt’s was all good
Great service
Stayed in April 2023
Reviewed: 21 March 2023
Ariana
New Zealandthere was 4 of us that stayed for 2 nights and only had enough coffee and sugar sachets for one drink each and they only gave a small milk 250ml which only did one drink each and only 1 toilet paper and the rubbish bin was dirty had food scraps on the lid still.
been down in the back units was in the perfect spot.
Stayed in March 2023
Reviewed: 12 March 2023
Kim
New ZealandA spa bath would of been awesome And may be some pillows for the couch Still had a good sleep away from all my troubles.. OMG..
I didn't have breakfast.. if it was included in the bookings I would of My baby shouted me the room I'm grateful..
Stayed in March 2023
Reviewed: 10 March 2023
Toni
New ZealandI found my stay really good. Interior a little dated.
Location
Stayed in March 2023
Reviewed: 31 January 2023
Lisa
New ZealandA little small
I wasn’t expecting much by the photos, but this was the only motel available over New Years. But it was better than expected, quite cosy and clean + with a swimming pool.
Stayed in December 2022
Reviewed: 28 January 2023
Sharon
United KingdomKnob for the cooker wasn't working properly. Kitchen cupboard handles were a bit greasy.
Nice to have a TV that you could swivel around the room depending whether you are in the kitchen seating area or in bed..novel idea.
Stayed in January 2023
Reviewed: 26 October 2022
Jordan
New ZealandEverything
Stayed in October 2022
Reviewed: 18 October 2022
Maraea
New ZealandWeren't really allowed visitors, not too sure if it was stated online before I booked, that would have been nice to know before hand especially when you have traveled 10hrs to get there... But in saying that the owner is very nice and asked nicely he may make an exception 😉 very greatful thank you so much 😊😊
Easy to find Close to the shops and not far from the city center
Stayed in October 2022
Reviewed: 1 October 2022
Darlene
New ZealandIn all our stay was comfortable thank you much appreciated 💞 all though thea was a few little issues
Stayed in September 2022
Reviewed: 18 September 2022
Phillipa
New ZealandClean rooms with all the kitchen equipment to feed ourselves.. lovely swimming pool, Netflix, YouTube and sky options on both tvs, air con.. lovely
Stayed in September 2022
Reviewed: 1 September 2022
Kerri
New Zealandlayout of units provided good space
Stayed in September 2022
Reviewed: 21 July 2022
Murray
New Zealandmeet expectations
central location, older motel but very clean
Stayed in July 2022
Reviewed: 14 July 2022
Karen
New ZealandVery cautious about the homeless guests but did relax.
The host is lovely and friendly (not watching your every move as you have lots of whanau). Our earlier visit was enjoyed with the BBQ and pool. Keep up the great work.
Stayed in May 2022
Reviewed: 12 May 2022
Joshua
New Zealandwarm rooms with good heating, netflix and sky.
Stayed in May 2022
Manosque, France
Casa Grande, USA
Entrechaux, France
Mapua, New Zealand
Zagora, Morocco
Coqueiro, Brazil
Palermo, Italy
Puerto Morelos, Mexico
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content