Great location, modern and pleasant

Stayed in December 2023

The overly complicated lighting, heating and blind control system! The room seemed forever dark as we couldn't get the lights in the bathroom to come on and we never did find out how to switch on the coffee machine. The instruction given when arriving was too quick and incomplete. Staff uniforms need to change - can see what the aim was - hip - but staff actually all look scruffy as the uniforms are not tailored.

Chic, clean, smart, close to every thing including eateries. The place to be seen!

Stayed in December 2023

Nothing .. its is perfect

Location , but it has the perfect ambiance . As soon as you arrive , you instantly feel relaxed and looked after .

Stayed in December 2023

Amazing stay! Best hotel I've stayed at!

Stayed in December 2023

Nothing to mention

Beautiful hotel and location

Stayed in November 2023

Would love for it to be easier to have a late check out (noon).

Great accommodations, centrally located. Great gym, wonderful food. Kind staff, great morning coffee…. And the pillow bar is top notch.

Stayed in November 2023

Great location and very friendly staff

Stayed in November 2023

There is nothing to dislike.

A true boutique hotel, unique design influenced by sustainability dreams. Very interesting room design, well trained staff, friendly and professional service.

Stayed in November 2023

The slippers were nice but had no grip and the floor was very smooth and felt great on the feet, however that combination does make it a slip hazard if you aren't careful. The minimalistic design was very nice to look at but also meant you had to take some time to figure out where everything is and what all the buttons do.

Staff were amazing, they took care of us with a late check in and accommodated our requests. The lady at the front desk on the night was very helpful with our questions. Room was spacious and the control panel for the room was very easy to use. The sun blinds for the room work very well.

Stayed in November 2023

Finishing and details of room and building, amazing textures and smart design.

Stayed in November 2023

The staff members we interacted with were pleasant, but could have been warmer and more welcoming. I was surprised that we were charged to check in early, especially since it was our honeymoon and other hotels were more generous with amenities to celebrate.

My husband and I loved the hotel, from the architecture of the building to the design of the lobby and rooms. Every detail was thoughtfully chosen. The location was exceptional. It was easy to walk to most attractions.

Stayed in November 2023

Hard to find street parking.

Very close to city centre. Very clean and new rooms. Love the ambiance and decor. Very comfortable and private. I felt very safe. I loved the neighborhood and very close to station.

Stayed in November 2023

Hotel don't provide for guests electrical adaptors. Rooms little bit small.

Scandinavian style and location. Reception was helpful. Re: la Carte breakfast. The sellers are very helpful, but when they get lost, they come back to ask again and again, they have to be reminded repeatedly.

Stayed in November 2023

Liked everything

Location

Stayed in October 2023

No electrical adaptors available. I was advised to visit convenience store to buy. The rooms are cozy, but everything is very compact. Breakfast is a La carte, it is OK, waiters polite but untrained.

Very fresh, modern with stylish Scandinavian style interior. And superb location.

Stayed in November 2023

Service outstanding, fantastic location, gorgeous facilities/room, breakfast was delicious

Stayed in November 2023

Great location. Comfortable beds and rooms. Love staying here

Stayed in October 2023

Quiet friendly helpful staff

Stayed in October 2023

Not much.

The photos make the rooms seem darker than they really are, particularly those facing the outside. If you prefer more natural light, select the outside (versus lane) facing rooms. The rooms are a bit small, but very well designed, appointed, easy to use, and luxurious for the price. Location is excellent. The seafood restaurant downstairs, kingi, has a great vibe, food, and drinks, as does cafe hanoi, which is next door, but not affiliated with the hotel. We requested adjoining rooms, and got two at the end of the hall with a central door, so felt like a suite (could put our luggage and other items in the shared vestibule). The staff are extremely helpful, friendly, and polite, including reception, concierge, and housekeeping. Service is excellent.

Stayed in October 2023

Small issue with the housekeeping BUT the manager handled this perfectly, would not stop us at all from going back.

Everything about it was lovely!

Stayed in October 2023

Nothing

Everything....

Stayed in October 2023

Didn’t eat at the Hotel. However, dined next door at Cafe Hanoi which was excellent. Everything about our overnight stay was wonderful, and definitely be recommending .

Stayed in October 2023

Bathroom was a bit dark.

Good location, staff friendly.

Stayed in October 2023

I was disappointed ‘The Libraries’ were not open while we were there.

Superb design, excellent location, friendly and helpful staff.

Stayed in October 2023

- if they offered breakfast within the room booking.

- Location in the center of the city near to shopping center and bus station. Also, it is a quiet neighborhood. - the receptionist are very friendly and helpful. They helped us to book bus for our trip to Rotoura. Moreover, they gave us recommendations what to do in the city. - the room was interconnected and convenient for 3 people to stay in. - fitness center is really great. We enjoyed our stay at the hotel

Stayed in October 2023