39 The Strand, 3120 Whakatane, New Zealand
#18 of 18 hotels in Whakatane
Guests' ChoiceBased on 632 hotel reviews
9.2Cleanliness
9.6
Comfort
9.4
Location
9.6
Facilities
9.3
Staff
9.5
Value for money
9.0
Free WiFi
9.3
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End of dialog contentReviewed: 27 May 2024
Connie
New ZealandReception on arrival was excellent. Friendly, warm, welcoming receptionist. She accommodated to my personal needs with what room was best for me & my family. Rooms were warm & well layed out. Would recommend this accommodation to all my friends & family.
Stayed in May 2024
Reviewed: 25 May 2024
Matthew
New ZealandGreat location, easy walk to restaurants and close to the river. Check-in and out was simple and staff were very friendly. Read the in-room guide, some interesting facts about the town if your not familiar with it.
Stayed in May 2024
Reviewed: 24 May 2024
Stephen
New ZealandA little noisy at times as its next to a pub
Great central location, modern room, reserved parking
Stayed in April 2024
Reviewed: 20 May 2024
Hinehou
New ZealandThe staff were really friendly. The room was very clean and comfortable.
Stayed in May 2024
Reviewed: 20 May 2024
Stott
New ZealandClose to everything
Stayed in February 2024
Reviewed: 20 May 2024
John
New ZealandFriendly greeting at reception - offered a room upgrade which was nice. Room was in the old part of the hotel with a nice corner window
Stayed in May 2024
Reviewed: 19 May 2024
Tony
New ZealandNufn 2 dslike
Evry thing nce an peaceful kool host gud to be greetd with a lovli smile ...even cleaners wer nce ..
Stayed in May 2024
Reviewed: 19 May 2024
David
New ZealandClean, great bed. Really accommodating storing my trailer. Excellent.
Stayed in May 2024
Reviewed: 19 May 2024
Luke
New ZealandSmells of carpet
Very clean
Stayed in May 2024
Reviewed: 18 May 2024
Cassi
AustraliaLocation was perfect, and the room was modern and clean and very comfortable. We thoroughly enjoyed our stay. Also central, it was very quiet ... the rooms don't back onto each other which I'm sure helps.
Stayed in May 2024
Reviewed: 15 May 2024
Kingsley
New ZealandNothing.
Everything. The staff were absolutely lovely and welcoming, the room was immaculate and just created a nice environment to wind down after a big day.
Stayed in May 2024
Reviewed: 10 May 2024
Rachel
New ZealandNil
Easy access to what I needed stayed before next to the Comm great rooms
Stayed in May 2024
Reviewed: 28 April 2024
Andrew
New ZealandWe liked everything. It was ideal for our stay.
The layout and facilities of the room were perfect for our needs. The staff were lovely too. Especially the security officer.
Stayed in April 2024
Reviewed: 28 April 2024
Mason
New ZealandClean comfortable great location and easy to find
Stayed in April 2024
Reviewed: 26 April 2024
Patricia
New ZealandN/A
We enjoyed everything about the Complex Motel as it is in a great location, with plenty of parking, very central to the main street and within walking distance to everything. The unit was very comfortable and warm with everything needed for a memorable stay. Owners were so friendly and welcoming as well.
Stayed in April 2024
Reviewed: 24 April 2024
David
New ZealandNo heated towel rail.
It suited my stay for one night. Clean, neat and quite . The Comms Hotel next door was great as we ordered our dinner and pick it. Best in town.
Stayed in April 2024
Reviewed: 18 April 2024
Samantha
New ZealandI didn't like not staying there longer! 😁
Vicki was wonderful, friendly and accommodating. Then the morning we left, there was a prompt phonecall to let us know I'd left my personal pillow behind and thankfully could go and pick it up. Cannot wait to stay again.
Stayed in April 2024
Reviewed: 14 April 2024
Regina
New ZealandWe arrived late, and our room was a little cosy; we were advised of this. We were offered another room on the road front which was lovely, but we chose the quiet space. It was like being in Europe, well-designed but it was best to eat out space-wise.
The decor is beautiful, the location superb for dining out or going for a drink and the history of the hotel was a bonus. Also, very nice staff - super helpful.
Stayed in April 2024
Reviewed: 13 April 2024
Vanessa
New ZealandAwesome location
Stayed in April 2024
Reviewed: 12 April 2024
Julia
New ZealandComfortable bed, clean and fresh
Stayed in March 2024
Reviewed: 7 April 2024
Maarten
NetherlandsThe family studio is a little small for 4 people, the table only has two chairs.
Cleanliness, modern feel, good equipment (e.g. tv, shower, etc.) also little things like chocolate and cookies in the room pantry was nice
Stayed in April 2024
Reviewed: 4 April 2024
Fiona
New ZealandRoom I had was right by stairs outside, so people could see straight in
Great friendly owner, nice room, great location.
Stayed in March 2024
Reviewed: 3 April 2024
Nepe
New ZealandThe bed was quite uncomfortable. We were in the ‘DAN’ room and we noticed that there was a camera on the newer units across from us pointing directly into our room(which we didn’t appreciate as we had our curtain shut most of our stay because of this). On our second night there was a lot of noise and racket coming from the other rooms, even with the bar below you couldn’t hear them but the other guest were very loud during our second night.
The staff were very friendly, the cleanliness of the room was amazing. We also had our room serviced and it was so great to walk back into our room with our bed made, fresh towels and they also restocked our cookies (which was greatly appreciated ☺️).
Stayed in March 2024
Reviewed: 1 April 2024
Ricki
New Zealandn/a
The Bean Cafe
Stayed in March 2024
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