32 Herapeka Street, 3330 Taupo, New Zealand
#7 of 130 Holiday rentals in Taupo
Guests' ChoiceBased on 36 hotel reviews
9.6Cleanliness
9.8
Comfort
9.7
Location
9.7
Facilities
9.7
Staff
9.3
Value for money
9.4
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 19 May 2024
Jarred
New ZealandSuper spacious, easily kept warm despite the cold weather. Hot tub was amazing and all facilities are great and comfortable. Would definitely come back!
Stayed in May 2024
Reviewed: 10 March 2024
Grace
SingaporeThe dryer was not available during our stay.
The house is lovely, very clean and comfortable for the 6 of us. We liked that there are 3 big bathrooms. The kitchen is spacious and well stock. We enjoyed cooking in it and having meals together. We had a great stay and will definitely recommend it to our friends.
Stayed in March 2024
Reviewed: 13 February 2024
Marcia
New Zealandbeautiful property and fantastic location
Stayed in February 2024
Reviewed: 12 February 2024
Esther
New ZealandThere were a lot of bugs even though the windows and doors were shut. The drying machine was not working ,other than that everything was nice
The house itself was absolutely beautiful. Our stay was amazing. The kids really did enjoyed the spa. My room was beautiful and spacious
Stayed in February 2024
Reviewed: 12 October 2023
Michael
New ZealandWell set up
Stayed in October 2023
Reviewed: 30 September 2023
Amy
New ZealandIf we were being super picky, one bed had quite a thin mattress, wasn't the same standard as the rest of the house.
Everything! One of the best houses we've ever rented
Stayed in September 2023
Reviewed: 25 July 2023
May
New ZealandThere was a strong curry smell when we arrived so even though it was cold, we had to air the place out. Despite the instructions we couldn't get the speakers to work. The neighbour's trees have grown quite a bit in the last 6 months and are beginning to obscure the lake views. The mattress fold out bed in the ground floor bedroom is rather hard and uncomfortable so relocated to a lazy boy for the night.
We love staying at this property! Great to have instructions on how to use the lounge fireplaces. The property is very spacious which allows you to have quiet time if needed or watch something different on TV. The dining table seats 10 allowing us to have dinner together before playing board games. The spa pool was lovely and relaxing and we enjoyed the lazy boy recliners and comfy sofas.
Stayed in July 2023
Reviewed: 2 July 2023
Evenlyn
SingaporeNil
The place is spacious and the plus point is that it has a lift which we can transport our luggages to the second level.
Stayed in June 2023
Reviewed: 22 June 2023
Sarah
New ZealandAll the pillows were very high, some lower pillows would have made our stay perfect.
Such a clean, spacious house. Close to town but also very quiet. Well appointed with comfortable beds and the spa was great.
Stayed in June 2023
Reviewed: 7 June 2023
Melz
New ZealandNot a dislike just a recommendation to install safety gates on the stair way for adventurous babies and toddlers :)
Lovely clean and spacious, warm feeling to the home. Outdoor fireplace was perfect for roasting marshmallows and the spa bath and pool were both amazing! Washing machine and dryer were super handy. Entire family happy after our stay.
Stayed in June 2023
Reviewed: 28 May 2023
Miria
New ZealandNO COMPLAINTS AT ALL!!
Loved every part of our accomodation, found it so welcoming and well equipped that we had planned to go out for breakfast and dinners that we went shopping to cook at home.. Besides the ICN competition NO ONE WANTED TO GO ANYWHERE, just relax, sleep, eat or have a turn in the spa pool and bath..
Stayed in May 2023
Reviewed: 26 May 2023
Sinclair
New ZealandWas a fantastic place to stay.
Stayed in May 2023
Reviewed: 14 May 2023
Watson
New ZealandEmailed twice for bedding for the sofa beds as we were told to do, but when we arrived there was none.
Really clean and tidy, was a great place for a group of friends.
Stayed in May 2023
Reviewed: 9 May 2023
Chris
AustraliaDryer was not working & we were not advised. Other than that - very good & would recommend to anyone
Stayed in May 2023
Reviewed: 23 April 2023
Rosemarie
AustraliaAll our needs were inside this property. I would to stay again.
Stayed in April 2023
Reviewed: 11 April 2023
Jennifer
New ZealandWe really loved it! The owners should consider buying some more dinner knives as there are not enough for big groups.
The house was exactly what we needed for two families travelling together: loads of space, and the house had virtually everything you would need for a home away from home. a great location too - close to central Taupo and all of the good tourist spots. the spa was excellent. The beds were very comfortable and the property was well stocked with towels and linen. We also really appreciated the good amount of dishwasher tablets and other cleaning and pantry basics at the property which you don’t always get at other properties. it really put this property at the top of our list of places to stay! The staff were very responsive to questions over the Easter weekend which was also very much appreciated- very good service.
Stayed in April 2023
Reviewed: 22 March 2023
Dhcamad
New ZealandLoved everything
I loved everything about this place and our stay, will definitely stay here whenever I come to Taupo, spoke to reception on the phone and she was so helpful and happy. Lovely place, amazing for the price, beautiful holiday and accommodation. Just loved everything about it with no even 1 negative point whatsoever, amazing stay.
Stayed in March 2023
Reviewed: 19 March 2023
Kylie
New Zealandwe liked everything
perfect for a big group, plenty of space and good sized rooms.
Stayed in March 2023
Reviewed: 22 January 2023
Manuela
Australiaeverything was perfect for us
Stayed in January 2023
Reviewed: 16 January 2023
May
New ZealandWould suggest spraying the outside of house and outside furniture for spiders and having stair blockers available for people with babies.
What an awesome property! It was exactly as pictured and provided everything we needed to enjoy a quiet relaxing break. The lift was a huge bonus and allowed those with mobility issues to move freely about the property and be part of everything going on. The property was very clean, the hydrangeas and roses are gorgeous and the information booklet was comprehensive. Would definitely book again.
Stayed in January 2023
Reviewed: 13 December 2022
Liz
New ZealandThere is plenty of space for everyone. Lots of outdoor space too. Close to town (3km walk) and local attractions.
Stayed in December 2022
Reviewed: 5 December 2022
Jean
United KingdomCouldn't get tv to work. Too complicated
Everything
Stayed in December 2022
Reviewed: 8 November 2022
Chrissie
New ZealandNothing
Great place, everything was as it showed on website
Stayed in November 2022
Reviewed: 18 October 2022
Komal
New ZealandThe TV downstairs in the kids entertainment area wouldn't cooperate with us. Perhaps we just didn't know how to operate it? No big deal though. The upstairs TV offered Netflix etc which kept the little people occupied at times.
Loved the cleanliness, the spa and the fact the kids had their own entertainment area. The area was super safe and kids could ride their bikes around. A mple space for the whole family.
Stayed in October 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content