Skip to main content
  1. Hotel reviews homepage
  2. New Zealand hotel reviews
  3. Canterbury hotel reviews
  4. Christchurch hotel reviews
  5. Reviews of The Observatory Hotel Christchurch

Reviews of The Observatory Hotel Christchurch 5 stars

9 Hereford Street The Arts Centre Te Matatiki Toi Ora, 8013 Christchurch, New Zealand

#151 of 151 hotels in Christchurch

Guests' Choice

Review score

Based on 932 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.6

  • Location

    9.8

  • Facilities

    9.2

  • Staff

    9.6

  • Value for money

    8.8

  • Free WiFi

    9.4

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 76 – 100

  • Reviewed: 22 February 2024

    10
    Best hotel in Christchurch for sure!
    • Leisure trip
    • Solo traveller
    • Prestige Room
    • Stayed 1 night
    • Submitted via mobile

    It would be even better if it had a bar

    Beautiful historic hotel but everything brand new. Very comfortable bedroom with all amenities including home made cookies!

    Stayed in February 2024

  • Reviewed: 22 February 2024

    10
    Beautiful and pretentious.
    • Leisure trip
    • Couple
    • Prestige Room
    • Stayed 1 night
    • Submitted via mobile

    The mattress is too soft, is like a hammock in some places. The check out at 10, which was non usual and strict, but then there was a queue at the reception. We could easily stay in the room until 11 either way. This rash is due to very limited staff that seem to respect the rules they exactly invented.

    Historical building looking like Hogwarts with a great vine club restaurant, near Botanic Gardens and Museum. Beautiful design and atmosphere. Nice lounge downstairs.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    10
    Dreaming to be back
    • Leisure trip
    • Couple
    • Observatory Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    In the bathroom no towels dryer, nothing else.

    Excellent hotel, beautiful done in fantastic location ! Thank you for your hospitality

    Stayed in January 2024

  • Reviewed: 17 February 2024

    10
    Unique Historical Boutique Hotel in City Center
    • Leisure trip
    • Couple
    • Prestige Skylight Room
    • Stayed 1 night
    • Submitted via mobile

    Very classic and unique boutique hotel with amazing design! One the most interesting hotel we've been. Its an old university building with rich heritage. Staffs are super friendly and supportive.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    A touch pretentious but good location just don’t have breakfast there
    • Leisure trip
    • Couple
    • Prestige Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was appalling. Do not take this option. You can get better food, cheaper and more enjoyable in the nearby market

    It was very comfortable and the location was excellent

    Stayed in February 2024

  • Reviewed: 16 February 2024

    9.0
    Perfect base for city explorers
    • Leisure trip
    • Couple
    • Prestige Skylight Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Lovely stylish boutique hotel, great location to Christchurch city, parks and cycle trails. We were lucky to be staying for Waitangi and go to a free concert and fireworks

    Stayed in February 2024

  • Reviewed: 15 February 2024

    10
    As good as it gets!!
    • Leisure trip
    • Couple
    • Observatory Legacy Room – Lower Ground floor
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great location, great history, great room, great service. As good as it gets. Maja was an excellent host!! Professional and very informative and pleasant!

    Stayed in February 2024

  • Reviewed: 14 February 2024

    9.0
    Lovely hotel and an excellent location for exploring Christchurch. We would definitely return
    • Leisure trip
    • Couple
    • Observatory Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Being charged for parking ( this wasn’t made clear at all ) and for water !

    Lovely hotel , great quiet location. Lovely rooms. Wonderful welcome when we arrived

    Stayed in February 2024

  • Reviewed: 13 February 2024

    9.0
    Greater location and lots of character. Only had a very brief stay due to late arrival and early departure but all very
    • Leisure trip
    • People with friends
    • Observatory Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely setting with close proximity to centre with high standard of accommodation

    Stayed in February 2024

  • Reviewed: 13 February 2024

    8.0
    Highly recommend this hotel. Comfortable and very good location.
    • Leisure trip
    • Couple
    • Prestige Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit noisy but in an old building this is to be expected.

    Great location. Easy parking. Comfortable spacious room. Nice bathroom

    Stayed in February 2024

  • Reviewed: 13 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Observatory Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing bad to report

    Awesome boutique Hotel, great service, great location. Really well-appointed rooms.

    Stayed in December 2023

  • Reviewed: 11 February 2024

    10
    We had a lovely stay in Christchurch and our stay at the Observatory definitely a highlight!
    • Leisure trip
    • Couple
    • Observatory Deluxe Room
    • Stayed 1 night

    Our room was lovely! It was very comfortable and clean and all the facilities were perfect! The bed was superbly comfortable! The check-in was easy and the staff most helpful and friendly. We enjoyed a very nice breakfast. The sitting room was very relaxing and there was was a wonderful selection of books to browse through.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    10
    Unforgettable experience in the perfect location.
    • Leisure trip
    • Couple
    • Observatory Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful hotel inside what used to be an observatory. Tastefully decorated, excellent location, extremely comfortable bedding, and complementary coffee and tea all day.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Observatory Deluxe Room
    • Stayed 1 night

    Lovely location close to the botanical gardens and walking distance into the center. Lovely building and nicely styled. Comfortable room and friendly staff.

    Stayed in January 2024

  • Reviewed: 3 February 2024

    10
    Fabulous stay was a real treat.
    • Leisure trip
    • Couple
    • Prestige Skylight Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Location for a city adventure is fabulous. Peaceful but close to centre of town I. Easy walking distance to city centre. Such a special building that has been restored. Staff are so helpful. Rooms are stunning

    Stayed in February 2024

  • Reviewed: 3 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Prestige Room
    • Stayed 2 nights
    • Submitted via mobile

    A great adaptation of a former university science building to hotel use in a great location. Room was unconventional but fully functional. We walked or took tram for sightseeing. Many good restaurants close by.

    Stayed in January 2024

  • Reviewed: 31 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Observatory Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    N/a

    The bed was very confortable and it was a great location.

    Stayed in January 2024

  • Reviewed: 25 January 2024

    10
    Perfect stay for a short trip to Christchurch.
    • Leisure trip
    • Couple
    • Prestige Room
    • Stayed 1 night

    The hotel is in a fantastic historical old building that has been renovated in a stylish manner to achieve quality fit out and very comfortable with all you need for a stay in Christchurch. Great location within walking distance to all the main attractions. Staff were wonderful to deal with.

    Stayed in January 2024

  • Reviewed: 24 January 2024

    10
    Amazing Downton Abbey style hotel
    • Leisure trip
    • Couple
    • Observatory Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    We loved everything. Especially the library.

    Simply amazing. One of the best hotel experiences ever - and we have had many. Such a lovely, historical college building, beautiful decor, cleanliness and perfect customer service. A beautiful room and bathroom, lovely bed and linens. We also liked the continental breakfast a lot. I have celiac diseace and had yet a good choise. The breakfast hostess earns our special thaks. Location in the Arts Centre was great with shops a lovely restaurants and a cafe. Sadly the antiquities museum was closed Mon - Tue. Also the museum tram has its stop very close. Keep up the service-minded spirit. Thank you! ♥️🇫🇮

    Stayed in January 2024

  • Reviewed: 23 January 2024

    8.0
    Enjoyed the beauty and luxury of the hotel at a cost of a room with limited space, no view or seating area.
    • Leisure trip
    • Solo traveller
    • Observatory Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast, mainly breads, cereals with no eggs available. Room had little space for clothing. 90% of my luggage items remained in the suitcase. No place to sit except for the bed. There was no view outside my window and the drapes remained closed most of the time.

    Beautiful hotel with the amenities provided first class. Exceptionally clean and staff very gracious.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Observatory Deluxe Room
    • Stayed 1 night

    Loved this hotel, the favourite of our NZ trip. So beautifully decorated with attention to detail. Loved the tea selection and relaxing lounge to enjoy a cup on our way in and out.

    Stayed in January 2024

  • Reviewed: 21 January 2024

    10
    Great hotel that was perfect for us
    • Leisure trip
    • Couple
    • Observatory Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Friendly and welcoming staff Lovely room - spotlessly clean Comfy bed and excellent bathroom

    Stayed in January 2024

  • Reviewed: 20 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Prestige Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was mediocre, carb heavy selection, and certainly not worth the extra cost given there is a very nice cafe steps away from the hotel. Much noisier than I expected (HVAC and mini bar were very noisy, and helicopters overhead for the hospital). Hard to stay asleep until I turned off the AC because it was located right behind the head of the bed and generated a lot of vibration.

    Beautiful facility and exceptional staff. Comfortable bed and nice shower.

    Stayed in January 2024

  • Reviewed: 19 January 2024

    10
    Location, location, location! Exceptional boutique hotel with high standard offerings.
    • Leisure trip
    • Solo traveller
    • Observatory Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Modern, boutique with facilities and offerings to a an exceptionally high standard.

    Stayed in January 2024

  • Reviewed: 18 January 2024

    9.0
    Perfect city base with a calm environment
    • Leisure trip
    • Couple
    • Observatory Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to report

    A tasteful boutique hotel set in the art district/ installations and quiet calm

    Stayed in January 2024

Showing 76 – 100

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!