Cnr Fenton & Victoria Streets, 3045 Rotorua, New Zealand
#29 of 81 hotels in Rotorua
Guests' ChoiceBased on 1250 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.2
Staff
8.8
Value for money
8.1
Free WiFi
8.2
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End of dialog contentReviewed: 13 January 2024
Vanessa
AustraliaAir conditioning was noisy at times.
Pool and play area for the kids.
Stayed in January 2024
Reviewed: 10 January 2024
Sokhdave
Malaysiabathroom needs upgrading
Stayed in January 2024
Reviewed: 9 January 2024
Joanne
New ZealandGreat location close to town and opposite a supermarket which was great, room quite small for the 4 of us but we were only there 1 night so wasn’t a problem, only had cups, glasses and teaspoons so no other cutlery or plates.
Stayed in January 2024
Reviewed: 9 January 2024
Joan
New ZealandTithe breakfast is a bit simple. I rather the hotel charges a bit more and provides egg and bacon or sausage.
The room is spacious and location is good.
Stayed in January 2024
Reviewed: 6 January 2024
Belinda
AustraliaThe room didn’t get cleaned until very late in the day.
Great location to explore Rotorua. Great room layout & modern facilities. Bed was comfy.
Stayed in January 2024
Reviewed: 5 January 2024
Junella
New ZealandParking could be a problem if coming in late otherwise we enjoyed our stay.
The pool was small although very nice since we had it to ourselves. Spa is also great. Seating area around the pool is nice to relax. Ordered off the menu and food was delicious to eat by the pool. Room was comfortable and clean. Friendly staff. Location was excellent right opposite countdown.
Stayed in January 2024
Reviewed: 5 January 2024
Sally
AustraliaThe parking spaces were very snug, it was difficult to park and get baggage in and out of my car. The breakfast was only toast/cereal etc. no hot food. It was very difficult for someone with dietary requirements. I asked for gluten free toast and it was brought out from the back, but not well toasted. There were no signs to let me know that I could request gluten free, or signage on the foods offered in the buffet. I also ordered a "barista" coffee, that was definitely made with a push button machine.
The facility was excellent, the room was large and well presented. I loved that I had a bathtub in my room. It was also in a great location and was easy to find. The room also had a pod coffee machine and a kettle.
Stayed in December 2023
Reviewed: 5 January 2024
Jeandre
New ZealandNothing
Was clean and parking had good access to it.
Stayed in January 2024
Reviewed: 4 January 2024
Stefan
SwitzerlandSpacious room and bathroom, good kitchenette. Was quiet. Close to supermarket
Stayed in December 2023
Reviewed: 4 January 2024
Atchison
AustraliaRoom wasn't automatically cleaned if we didn't put the sign out.
Bed and pillow menu
Stayed in December 2023
Reviewed: 4 January 2024
Amanda
New ZealandIt was a bit pricey. The breakfast was quite basic. The pool was smaller than it looked from the pictures.
Very clean and comfortable rooms. Good location. Comfortable bed. Good shower. Friendly staff. Nice surprise to see the children's toys and play area at the top of the stairs. Our toddler loved that.
Stayed in December 2023
Reviewed: 3 January 2024
Eve
New ZealandGreat value, comfortable accommodation and lovely, helpful staff
Stayed in December 2023
Reviewed: 2 January 2024
Cindy
New Zealandroom is very clean and comfortable. location is convenient. staff are friendly.
Stayed in January 2024
Reviewed: 2 January 2024
Teng
Malaysiathe breakfast could be improve. the pancake machine breakdown we sad not able have it.
The room are clean and all facilities in room working well. we love to stay at this place and hope to come again. staff are friendly and helpful with info.
Stayed in December 2023
Reviewed: 1 January 2024
Riitta
FinlandCheck out time could be a bit later.
Really good location, city center is just a tiny walk away 1km or something. Restaurants nearby. Room was spacious and clean. Comfortable beds. There was a small pool outside. Free parking on premises. Easy to find.
Stayed in December 2023
Reviewed: 31 December 2023
Narinder
AustraliaStayed for a night with family, Room is big enough and was very clean , friendly staff.
Stayed in December 2023
Reviewed: 30 December 2023
Nancy
PhilippinesLocation and friendly staff!
Stayed in October 2023
Reviewed: 27 December 2023
Jin
Japancheck out time at 10 is a little early
Bed is comfortable!room is clean!
Stayed in December 2023
Reviewed: 26 December 2023
Francesca
New ZealandNice room, very good service and staff.
Stayed in December 2023
Reviewed: 25 December 2023
Sharon
MalaysiaThe bed is too soft and when my husband move, I can feel it. Can't sleep very well. Only book direct come with breakfast
Location
Stayed in December 2023
Reviewed: 22 December 2023
Karrie
New ZealandFan was noisy, cockroach crawling around
Large rooms, friendly staff great location
Stayed in December 2023
Reviewed: 18 December 2023
Robert
ChinaComfortable beds and pillows, good location, friendly staff.
Stayed in December 2023
Reviewed: 10 December 2023
Duane
New ZealandNil
Location
Stayed in December 2023
Reviewed: 10 December 2023
Tarchia
New ZealandLocation was great! And staff very friendly.
Stayed in December 2023
Reviewed: 9 December 2023
Paul
United KingdomGreat location with excellent service. A very good budget hotel.
Stayed in December 2023
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