401 Queen Street, 1010 Auckland, New Zealand
#209 of 484 Holiday rentals in Auckland
Guests' ChoiceBased on 3264 hotel reviews
7.5Cleanliness
8.0
Comfort
8.1
Location
8.5
Facilities
7.7
Staff
8.1
Value for money
7.9
Free WiFi
7.9
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End of dialog contentReviewed: 2 June 2024
Celeste
New ZealandTV wasn't working
Clean and cheap.
Stayed in June 2024
Reviewed: 28 May 2024
Bernadine
New ZealandCondensation on windows
Everything
Stayed in May 2024
Reviewed: 28 May 2024
Udo
GermanyRooms facing to the street are loud. So people who are senstive should ask for an alternative.
Room was small but with everything you need for 3 nights. I booked the small one so I’ve nothing to complain.
Stayed in March 2024
Reviewed: 28 May 2024
Holly
New ZealandRoom wasn't very sound proof. I could hear a loud phone call/ talking from next door. The wall seemed quite sound proof but noise came through around the window sill area. It went on for several hours untill late. The elevator being right outside the door lead to lots of noise and chatting right outside the door. Much better once I fashioned my own draft excluder using clothes. Hotel could provide this to help. Room was advertised as a single room but the listing also listed twin bed and described it as queen. I misunderstood that this must be a double bed but the rate for one person. Very confusing and a little disappointing/surprising to find a single bed in a hotel room (normally seem to get two twins whether you need them or not).
Excellent value for money. Clean, comfortable and safe feeling.
Stayed in May 2024
Reviewed: 24 May 2024
Darshana
South AfricaThe air conditioning system dried my eyes and gave us all chronic coughs. Felt stuffy in the apartment. Would have been better if the windows could open.
Clean and tidy
Stayed in May 2024
Reviewed: 22 May 2024
Theresa
Cook IslandsI am pleased with everything
Great location in the city for my workshop on K road. Good value for money and great for people who have workshops to attend
Stayed in May 2024
Reviewed: 22 May 2024
Yate
New ZealandMy breakfast order was cold. It wasn't cooked from scratch.
Well presented, very clean, awesome location.
Stayed in May 2024
Reviewed: 22 May 2024
Gary
New ZealandHardly any staff… internet kept dropping out .. otherwise it was good
Location great
Stayed in May 2024
Reviewed: 21 May 2024
Andrew
United KingdomGood location a little way out from the City centre. Good breakfast available.
Stayed in March 2024
Reviewed: 19 May 2024
Sharon
Papua New GuineaOne of the rooms and lifts smelled of smoke, and the dryer didn’t work
Location from the CBD, onsite parking options
Stayed in May 2024
Reviewed: 16 May 2024
Kristine
New ZealandThe staff were very friendly and has a great location! It was clean and very spacious too.
Stayed in April 2024
Reviewed: 16 May 2024
James
New ZealandGreat central location, comfortable room
Stayed in May 2024
Reviewed: 15 May 2024
Davide
ItalyAlthough reported every day of my stay that I had no internet in my room and I was there for work (so I really needed it) nothing has been done and I got the answer “it is what it is… at the reception works” and the manager didn’t not follow up at all… this has costed me 100nzd of data. I notified the property of this and no compensation or gesture has been done… they didn’t care… never again here
Some of the staff personnel was great… others looked annoyed when asked question or if their thick accent was not immediately understood
Stayed in May 2024
Reviewed: 15 May 2024
Dorothy
New ZealandThe knobs to the stove were missing. It was not an issue and we did not get it resolved as we did not intend to cook during our short stay there.
Love the location, easy access to Newmarket, K Road. Room is well-equipped with dinnerware, microwave, hairdryer, TV etc. good heating / air conditioning. The standard king-sized room is good enough for the 2 of us.
Stayed in May 2024
Reviewed: 13 May 2024
Jade
New ZealandNice and tidy room. Always serviced with fresh towels and beds made. Good amount of space in the room and nice staff!!
Stayed in April 2024
Reviewed: 13 May 2024
Kinédia
FranceThe Bed was not comfortable. The mattress was soft.
The room was clean and there had a lot of space.
Stayed in May 2024
Reviewed: 11 May 2024
Michelle
New ZealandSmell of the bathroom drain was pretty bad.
Friendly staff, easy check in and out, comfy bed and spacious room.
Stayed in May 2024
Reviewed: 6 May 2024
Claudia
AustraliaNice view, friendly staff. Good location within the city.
Stayed in May 2024
Reviewed: 6 May 2024
Dallas
New ZealandThe cost of parking. No window to open for fresh air.
Practically everything
Stayed in May 2024
Reviewed: 3 May 2024
Wage
New Zealandthe bathroom needed a vent to better air out the toilet
The bed, the staff, the lil romantic package, curtains hid light really well, nice and spacious with the kitchen facilities
Stayed in May 2024
Reviewed: 3 May 2024
Ryan
New ZealandLocation was really good
Stayed in April 2024
Reviewed: 2 May 2024
Maria
New ZealandNothing
Everything was well done from the breakfasts to the checking in .
Stayed in April 2024
Reviewed: 30 April 2024
Shania
New ZealandI loved the breakfast food so fresh and tasty, I travelled by train so the walk up Queen St to the location was very steep but I did enjoy my stay. I have stayed here previously and it was great
Stayed in April 2024
Reviewed: 29 April 2024
Clarke
New ZealandI didn't like that I made the booking online on the basis that a car park was available. I then learned upon checking in that a park was not available. This was frustrating. It should be completely transparent at the front of the transacting that at that moment a car park is or is not available. If one is then it should be able to be booked at that point. Also I didn't like that some random customer thought that it was her business to rudely interrupt my discussions/transacting with the front desk staff person. This persons input should have been discouraged by the staff.
I liked the room, the location, and the bed.
Stayed in April 2024
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