nothing :)

The location was great, so quiet & close to the city! The room was so cosy, modern & clean. Staff were very friendly & we had the best coffee the whole of the trip here! Complimentary cookies and the chocolate hour were a nice touch!

Stayed in May 2024

Cant change it, but its a bit of a walk to the shops at the front if you are there for shopping or all the water front facilities.

Very nice decor. Lovely room and comfy bed. The darkest room I have ever slept in, great curtains made a nice sleep in easy. Nice bar.

Stayed in May 2024

The rooms were smaller than I'd like, about the size of a motel half the price of this hotel, but still enough for someone to stay in comfortably; You won't be falling over your luggage. While we stayed there was construction outside, but you have to expect this in a city area, especially one where the city is going through earthquake renovations. The construction was across the street, it wasn't supremely loud, but it was there. The restaurant was very expensive but I believe at this price point you'd expect it; Still disappointed to not have any food you'll get with the hotel price.

The area was exceptional, as it was in an area with little loud noise but still very close to the CBD. The service was as great as you'd expect for a hotel of this price as well, but nothing you'd write home about. Extremely comfortable beds, and even the singles were big enough for someone who's 6 foot. Language inclusive as well with European languages around the staff. Very good for disabled folk if you're in a wheelchair only if you stay in the hotel; if leaving it can be an issue especially if you're preparing to go outside down the hills, but this is an issue that is common in Wellington.

Stayed in May 2024

Coffee, lack of options for diet sensitive people

Room was good, free cookies, free chocolate

Stayed in May 2024

Lack of storage space to put anything

Staff were friendly and helpful, great location

Stayed in May 2024

Room was a little cool.

Nice decor, great staff

Stayed in May 2024

the mattress was saggy, the large rain shower head was broken and very loud noises could always be heard from the air shaft

Everything was clean and the service super friendly. Felt very welcome & the chocolate hour was a nice thing as well

Stayed in April 2024

No netflix on tv and no hot tub. The pool is not very deep for tall people.

Great hotel. The happy hour chocolate fountain was good. Beds was comfortable. Location is walking distance to town. Pool & Sauna was very nice

Stayed in April 2024

The in room bar was way too expensive $6 for a small can of coke. The room size was also very small and myself and my partner were struggling to fit two large suitcases in the room

Property was great, has a side elevator so you don’t have to walk up the hill which was great. The valet parking wasn’t too expensive. Offered free chocolate hour

Stayed in April 2024

The shower door kept banging into the roof when opening it.

The room was extremely comfortable with plenty of space for a family of three. Was great having separate air conditioning in the lounge area and bedroom. Great view of the city from our room. Liked having the option of waterfall shower too! The staff were extremely friendly and went above and beyond to ensure our stay was comfortable. Kids area was nice for under 5s. Breakfasts were yummy and fresh with the food constantly being refreshed and the dinners were delicious.

Stayed in April 2024

It was a shame that as a guest the restaurant was booked out for dinner but having said that their room service was fantastic

The room decor was beautiful

Stayed in March 2024

I didn’t dislike anything.

Loved the pool and sauna. Great view from the bar. Really clean and comfortable with friendly staff. Good location, easy to walk into the city. Really good car valet service with charger for our EV. Really nice toiletries in the bathroom.

Stayed in April 2024

The room was a little smaller than expected but it was ok. There were weird noises clunking coming from upstairs/outside, suspected it was the air conditioning units. An extra light in the room would have been good. The bed side lights weren't enough.

The warm welcome was appreciated. Felt like we walked into a place with good service straight away. Cookies and tea, and a great receptionist! Really liked the chocolate buffet, the bar, the bed and bathroom. Wish we could have stayed longer!

Stayed in April 2024

Chocolate hour was a lovely bonus. The room was spotlessly clean and the beds super comfy.

Stayed in April 2024

A bit noisy - guests in corridor and above our room. Room was close to lifts.

Clean, friendly staff, good restaurant.

Stayed in April 2024

Only complaint really was the bathroom area was very small for a high end room. But overall the room was nice and meet my expectations.

Stayed in April 2024

Hotel feels slightly old. Buffet breakfast has a good variety but fruit was not fresh (melon over ripe and tasted fermented).

Comfortable room. We loved the dining and sitting area in the suite. Great views.

Stayed in April 2024

Layout of the bathroom, rather small, loo roll holder on wrong side, no toilet scrubber option

service, view, pool, bed and free chocolate fountain from 4-5pm option.

Stayed in April 2024

My tv didn’t work and the toilet smelled like urine.

Nice furnishings

Stayed in April 2024

Nothing was perfect

Loved the pool and good hospitality

Stayed in April 2024

One ply toilet paper was the only complaint

Beautiful rooms, comfy beds. We booked two rooms and they were interconnected which was great with the kids. Breakfast was good, we ate dinner there too Beautiful food, but very expensive. Fantastic facilities, pool was lovely temp, not too hot.

Stayed in April 2024

Location

The room was comfortable & staff very friendly/ helpful. It was a bit too far to the main part of town so location was a little out of the way where you need transport to get in.

Stayed in March 2024

The chocolate hour

Stayed in March 2024

Room was small for two people. Restaurant is very expensive. Gym could be bigger.

Great stay. Excellent value for money. Service was quick and friendly. Loved the chocolate hour and loved that it’s free. Comfortable beds. Everything that I needed in the room. Amazing buffet breakfast with everything I could want to eat and more. Would definitely come again.

Stayed in March 2024